2/10 很差
Suad
商務旅客
2025 年 7 月 21 日
I recently booked a stay at this hotel but had to leave immediately upon arrival due to serious safety concerns. When I reached my assigned room, I found the door wide open, and there were unfamiliar individuals wandering the hallway. This created an atmosphere that felt unsafe and deeply unsettling.
Out of concern for my personal safety, I chose not to enter the room. I went to the front desk to request a different room, hoping for a quick resolution. Unfortunately, my request was denied without any explanation or effort to understand my concerns. I then asked for a refund, which was also refused outright.
What was most troubling about this experience was the complete lack of acknowledgment or support from the hotel staff regarding the safety risks I raised. Their indifference made it clear that guest safety was not a priority.
This experience left me shaken and disappointed. I strongly urge others to think twice before booking a stay here. At the very least, I expected a basic level of care and concern for my wellbeing — but sadly, that was nowhere to be found.
Suad
於 2025 年 7 月住了 1 晚