外观

关于圣保罗奥克戴尔 - 伍德柏里希尔顿欢朋套房酒店的点评

2.5 out of 5

点评

9.0

非常棒

10 分 - 超赞。358 条好评,共有 557 条点评" "
8 分 - 还可以。147 条好评,共有 557 条点评" "
6 分 - 一般。30 条好评,共有 557 条点评" "
4 分 - 很差。9 条好评,共有 557 条点评" "
2 分 - 糟糕。13 条好评,共有 557 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Jian

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 5 月入住 2 晚

10/10 超赞

Emily

Everything was very welcoming. Lots of little extras in the room made the stay pleasant.
2024 年 5 月入住 1 晚

10/10 超赞

Cheryl

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very warm with no way to cool it down as the air conditioner was not working properly.
2024 年 5 月入住 1 晚
Brittney 于 2024年05月23日 的回复
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

10/10 超赞

CIndy

Nice place to stay
2024 年 5 月入住 2 晚
Brittney 于 2024年05月23日 的回复
Hey Cindy, thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 超赞

Robert

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I did enjoy my stay here, the property is very clean and organized, the staffs, breakfast service was excellent. I’ll recommend this hotel to anyone.
2024 年 5 月入住 1 晚
Brittney 于 2024年05月23日 的回复
Hi Robert, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 还可以

Tanya,Sioux Falls

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room had a strange Oder to it
2024 年 5 月入住 2 晚
Brittney 于 2024年05月14日 的回复
Hi Tanya, We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

8/10 还可以

Sonya

满意:清洁度、员工和服务、住宿条件和设施
The convenience for everything! The staff was terrific and very friendly. The room was very comfortable and the beds were amazing. I loved everything about it🙂
2024 年 5 月入住 1 晚
Brittney 于 2024年05月14日 的回复
Hi Sonya, Thank you for sharing a review of your recent experience. Our team here at Hampton by Hilton is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 一般

Angela

满意:住宿条件和设施
It was just fine
2024 年 4 月入住 1 晚
Brittney 于 2024年05月14日 的回复
Thank you for leaving a review. We’re so glad you were able to visit us at Hampton by Hilton. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon!!

10/10 超赞

Jennifer

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
It was a great hotel, clean and safe.
2024 年 4 月入住 2 晚
Brittney 于 2024年05月7日 的回复
Hi Jessica, Thank you for providing feedback on your recent experience at Hampton Inn & Suites. We take pride in providing a clean and comfortable space for all of our guests, so our housekeeping team appreciates that you noticed. We look forward to seeing you again soon.

10/10 超赞

Anthony

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 4 月入住 1 晚
Brittney 于 2024年05月7日 的回复
Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us at the Hampton Inn & Suites. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 超赞

Gnesha

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very clean, quiet, friendly environment
2024 年 4 月入住 1 晚
Brittney 于 2024年05月7日 的回复
Hey Gnesha,Thank you for posting your positive review. At Hampton Inn &Suites, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. We look forward to welcoming you back soon.

10/10 超赞

Doris

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the best part of the stay was a very good night sleep. The room was quiet and stayed at the same temperature all night. Beds were comfortable.
2024 年 2 月入住 2 晚
Brittney 于 2024年03月28日 的回复
Doris, thank you for your loyalty to Hampton Inn & Suites. We are thrilled that you appreciate our comfortable rooms. While we strive to provide a luxurious experience at a great value, we're pleased to hear you consider our offerings to be well worth it. We look forward to welcoming you back in the future.

10/10 超赞

Sarah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

8/10 还可以

Joshua

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good motel for the money
The motel is fine. The employees were nice. The pool area is ok, nothing fancy. Breakfast is decent. The doors for the bathroom are a little different they slide back and forth from the closet, meaning that either your closet is closed or the bathroom is (soundproofing isn't exactly ideal). This is a good motel for the money.
2024 年 2 月入住 2 晚

2/10 糟糕

Dorothea

不满意:清洁度、员工和服务、住宿条件和设施
Room wasn't properly clean, and on final night of stay ran out of toilet paper & needed more towels but was not able to get ahold of any staff at night time. Called multiple times and went down multiple times, there was no one to be found.
2024 年 2 月入住 2 晚
Neasha 于 2024年02月18日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us, and we will keep them in mind as we are always working to improve our guest experience.Please rest assured I will look into this immediately and make the necessary adjustments. We take pride in providing great customer service and we hope to see you in the future!

10/10 超赞

Sierra

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing! Clean, updated, quiet.
2024 年 2 月入住 2 晚
Neasha 于 2024年02月18日 的回复
Thank you so much for your kind words. We hope to see you again in the future!

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Neasha 于 2024年02月18日 的回复
Thank you for your feedback!

10/10 超赞

Karrie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fast and friendly checkin, good bed and pillows. Very clean overall
2024 年 2 月入住 2 晚
Neasha 于 2024年02月18日 的回复
Thank you for your kind words. I will share this with the staff.

8/10 还可以

Terence

满意:员工和服务,清洁度
A good hotel for short stays
The overall stay was good. My girlfriend and I have stayed here many times and like the hotel but there is a lack of storage in the rooms and our room didn’t come with an extra blanket, which isn’t great when it’s very cold out. I would recommend the hotel for short stays, like for business use and not for long stays or for families looking for a lot of amenities. The breakfast service is good and I enjoyed using their gym. It’s a nice hotel overall.
2024 年 1 月入住 8 晚
Neasha 于 2024年01月22日 的回复
Thank you for taking the time to share your experience. We truly appreciate your business and your feedback.

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Neasha 于 2024年01月22日 的回复
Thank you for your feedback!

10/10 超赞

Sheryl

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Neasha 于 2024年01月15日 的回复
Thank you for your feedback!

10/10 超赞

John

2024 年 1 月入住 1 晚
Neasha 于 2024年01月15日 的回复
Thank you for your feedback!

10/10 超赞

Kathryn

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean updated rooms
The room was updated and very clean, the beds were just right and they had good breakfast choices. Would definitely stay again!
2023 年 12 月入住 1 晚
Neasha 于 2024年01月2日 的回复
Thank you kindly for your kind words. We take pride in providing great customer service. We are looking forward to seeing you in the future.

10/10 超赞

Darcy

与家人出行
2023 年 12 月入住 2 晚
Neasha 于 2023年12月22日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We truly appreciate it and hope to see you again in the future.

8/10 还可以

Blia

满意:清洁度、员工和服务、住宿条件和设施
We didn't like the shampoo/conditioner. We were afraid to use it because it's refillable. Anyone could pur something in there. The king bedroom was small. I could hear people walking in the hallways The breakfast was good.
2023 年 12 月入住 1 晚
Neasha 于 2023年12月22日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We take pride in providing good customer service and in making sure we meet our guests needs. Please forgive us for missing the mark during your stay. I you are ever in the area we hope that you would give us another chance.

6/10 一般

KA,MENASHA

与配偶出行
不满意:服务设施,员工和服务
The walls are too thin you can hear toilet flushing from the above rooms, hear walking and the next door TV. We were there for 2 nights and there were not always a staff bybthe front desk. They seem to like hiding in the back room behind the reception desk. During checkout they place a plastic container in the front desk with the sign check out key drop off. I was also charged double. When I had already paid my full stay before arriving. I contacted the hotel, asked why i was charged again? I was placed on hold fir 6 minute and was informed they will reverse the charge and for me to give it a week if it does not appear on my statement to contact them again. I will not be staying here again.
2023 年 12 月入住 2 晚
Neasha 于 2023年12月11日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us, and we will keep them in mind as we are always working to improve our guest experience.Please rest assured I will look into this immediately and make the necessary adjustments. We take pride in providing great customer service and we hope to see you would give us another chance in the future!

8/10 还可以

Merly

与家人出行
The hotel was not full but they refused to switch our rooms to be on the same floor to be next to each other or even on the same floor. They sometimes dont stock up on essentials.
2023 年 11 月入住 3 晚
Neasha 于 2023年12月11日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us, and we will keep them in mind as we are always working to improve our guest experience.Please rest assured I will look into this immediately and make the necessary adjustments. We take pride in providing great customer service and we hope to see you would give us another chance in the future!

6/10 一般

Janet

满意:服务设施
不满意:住宿条件和设施,员工和服务
I’ve stayed here before and had a clean room. However on my second stay the room smelled like urine. I asked to be placed in a different room as I had runny nose for the first day but was told they couldn’t accommodate. I didn’t realize it was open to pets. They should deep clean the carpet more frequently. It was disgusting.
2023 年 11 月入住 4 晚
Neasha 于 2023年11月29日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us, and we will keep them in mind as we are always working to improve our guest experience.Please rest assured I will look into this immediately and make the necessary adjustments. We take pride in providing great customer service and we hope to see you in the future!

10/10 超赞

Arnise

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and the staff was very helpful
2023 年 10 月入住 2 晚
Neasha 于 2023年11月29日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We truly appreciate your kind words and hope to see you again in the future.

10/10 超赞

Tom

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet, friendly staff. Will stay here again!
2023 年 11 月入住 1 晚
Neasha 于 2023年11月25日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. I will let the staff know about your kind words. We look forward to seeing you again in the future.

6/10 一般

Anna

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I liked that the room had a microwave and I liked the front desk staff. I really didn't like the breakfast staff because they weren't friendly at all. Also, the pool was closed the whole time I was there and the internet kept going down, so I had to go to the nearest Starbucks in order to get my work done!
2023 年 11 月入住 4 晚
Neasha 于 2023年12月11日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us, and we will keep them in mind as we are always working to improve our guest experience.Please rest assured I will look into this immediately and make the necessary adjustments. We take pride in providing great customer service and we hope to see you would give us another chance in the future!

10/10 超赞

Tara

2023 年 11 月入住 1 晚
Neasha 于 2023年11月21日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us. We take pride in giving our customers the stay they deserve.

8/10 还可以

Marcy,Wausau

2023 年 11 月入住 1 晚
Neasha 于 2023年11月21日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We take pride in providing good customer service and in making sure we meet our guests needs. Please forgive us for missing the mark during your stay. The next time you are in the area, I hope you would give us another chance to make things right for you. Thank you and we look forward to seeing you again in the future.

10/10 超赞

Emily

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love this place!
Second time staying, will be returning!
2023 年 11 月入住 3 晚
Neasha 于 2023年11月20日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us. We take pride in giving our customers the stay they deserve. I will share your kind words with our staff, and we look forward to seeing you in the future!

4/10 很差

Melinda

与家人出行
满意:住宿条件和设施,清洁度
不满意:客房舒适度
2023 年 11 月入住 1 晚
Neasha 于 2023年11月21日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We take pride in providing good customer service and in making sure we meet our guests needs. Please forgive us for missing the mark during your stay. The next time you are in the area, I hope you would give us another chance to make things right for you. Thank you and we look forward to seeing you again in the future.

10/10 超赞

Megan

2023 年 11 月入住 1 晚
Neasha 于 2023年12月11日 的回复
Thank you for taking the time to share your feed back

10/10 超赞

Vijay

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice location besides being a very good hotel!
2023 年 11 月入住 2 晚
Neasha 于 2023年11月20日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us. We take pride in giving our customers the stay they deserve. I will share your kind words with our staff, and we look forward to seeing you in the future!

10/10 超赞

Kristi

2023 年 11 月入住 1 晚
Neasha 于 2023年11月18日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We truly appreciate your and hope to see you again in the future.

8/10 还可以

Jay T.

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Clean, quiet and safe. Breakfast wasn’t that good.
2023 年 11 月入住 2 晚
Neasha 于 2023年11月14日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites Oakdale! Your feedback is extremely important to us, and we will keep them in mind as we are always working to improve our guest experience. Again thank you for your feed back and hope to see you again in the future.

10/10 超赞

Kim

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Never disappointed at the Hampton
2023 年 11 月入住 1 晚
Neasha 于 2023年11月14日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We truly appreciate your kind words and hope to see you again in the future.

8/10 还可以

Dennis

满意:清洁度、员工和服务、住宿条件和设施
Very clean and modern looking.
2023 年 11 月入住 4 晚
Neasha 于 2023年11月14日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We truly appreciate your kind words and hope to see you again in the future.

10/10 超赞

Sarah

2023 年 11 月入住 1 晚
Neasha 于 2023年11月29日 的回复
Thank you for sharing your feedback!

8/10 还可以

Justin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Neasha 于 2023年11月17日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We hope to see you again in the future.

8/10 还可以

My Xai

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Neasha 于 2023年11月17日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We hope to see you again in the future.

10/10 超赞

Mary

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Neasha 于 2023年11月17日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We hope to see you again in the future.

10/10 超赞

Gloria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Place to Stay
The hotel was very clean, modern and friendly staff.
2023 年 10 月入住 2 晚
Neasha 于 2023年11月14日 的回复
Thank you for taking the time to share your experience with us at Hampton Inn Suites in Oakdale! Your feedback is extremely important to us. We take pride in giving our customers the stay they deserve. I will share your kind words with our housekeeping staff. We look forward to seeing you in the future!

8/10 还可以

konnie

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Neasha 于 2023年11月17日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We hope to see you again in the future.

10/10 超赞

Kristin

2023 年 10 月入住 1 晚
Neasha 于 2023年11月18日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We truly appreciate you and hope to see you again in the future.

10/10 超赞

Bryce

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great stay
2023 年 10 月入住 2 晚
Neasha 于 2023年11月17日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We hope to see you again in the future.

10/10 超赞

ROBERT

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Neasha 于 2023年11月17日 的回复
Thank you for choosing Hampton Inn Suites in Oakdale for your stay and taking the time to share your experience. We hope to see you again in the future.