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Reviews of Hotel 340

3.5 out of 5
Hotel 340
340 CEDAR STREET, St. Paul, MN

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 243 reviews" "
Rating 8 - Good. 87 out of 243 reviews" "
Rating 6 - Okay. 38 out of 243 reviews" "
Rating 4 - Poor. 27 out of 243 reviews" "
Rating 2 - Terrible. 10 out of 243 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Boutique Hotel... Very Friendly, Professional Staff... Great Location, Easy Walking Distance...
Stayed 3 nights in Mar 2020
Response from General Manager on 19 Mar 2020
Thank you!

10/10 Excellent

Juli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from General Manager on 19 Mar 2020
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, rooms are tastefully decorated, clean with nice amenities.
Stayed 1 night in Mar 2020
Response from General Manager on 19 Mar 2020
Thank you!

2/10 Terrible

Carney

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No bueno
The dust under the bed was thicker than the comforter. Owen, at the front was incredibly rude and seemed to have a sour attitude. Got a clean suite at a nearby hotel for $10 more per night.
Stayed 2 nights in Mar 2020
Response from TodO on 10 Mar 2020
Dear Carney, We would appreciate if you could take time to call the hotel to speak with the General Manager. We take our reviews very seriously. Thank you

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2020
Response from Todo on 9 Mar 2020
Thank you for your review. We sure wish we could have done better for you. If you would like to call the hotel please feel free to call me directly.

10/10 Excellent

Pike, St. Paul, MN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the preservation of the past - the style - the Architecture.
Stayed 1 night in Mar 2020
Response from General Manager on 19 Mar 2020
Thank you so much!

4/10 Poor

Matthew

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights with 1 room 2 nights, 1 room 3 nights and never cleaned our rooms take out trash or bring new towels/linens. Had one vehicle there and parked in capital city lot, was given what we thought was a pass for validation to park while staying at Hotel 340. When we exited we were charged $84 for parking. We also had a third reservation for another room and never got that room that was booked through Hotels.com.
Stayed 2 nights in Feb 2020
Response from todo on 2 Mar 2020
Matthew, From your review of our hotel I can see that you did not have a good stay with us. This is very unusual for us and I would like to learn more so I can look into this. If you have time to call and speak with the general manager would be very helpful. Thank you

6/10 Okay

Nektaria

Liked: Cleanliness
Disliked: Room comfort
Wow
Beautiful hotel. Love the US mail shoot. Unfortunately our room was not set up properly. The space could have been set up better with a more appropriate sized bed. We had a tiny bed in between two walls and a huge night stand where I could barely get out of bed. Had to scoot to bottom of bed to get off. I was getting anxious and claustrophobic! Couldn’t wait for our stay to be over. The bed was not comfortable at all. Breakfast was good. Thankfully the young lady had opened breakfast slightly before 7. Would be great if they would open by 6:30.
Stayed 1 night in Feb 2020
Response from Todo on 28 Feb 2020
Dear Nektaria, I am so sorry that your room was not as bif a you would have refered. Looking at your reservation it appears that you made reservations for a smaller room. We do have many other rooms that have larger space and hope you will return and making a reservation for a bigger room. Thank you for your feedback.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Could use a new mattress
Was easy to miss when driving by. Luckily, we parked in the parking ramp that the hotel was contracted for. Room was smaller than anticipated. The mattress was so uncomfortable, we kept sliding into the middle. Heard weird noises throughout the night, thought it was the heater but turned out there were articles that said the hotel was haunted. Was not aware until afterwards that we had complimentary passed to the Athletic Club until after we checked out and read some articles online - this would have been nice to know at check-in. After 10 (I think) the doors are locked and need the keycard to enter, the doors were sticking so we had to wait for someone to let us in. The buzzer volume was so low we couldn't hear the first time we buzzed in. Breakfast was great! Fresh fruit, waffles, cereal, etc. Overall, it wasn't a terrible stay but be prepared to sink into the middle of your bed.
Stayed 1 night in Feb 2020
Response from todo on 24 Feb 2020
Dear Sara, Thank you for your feedback. I wish it was more enjoyable for you with especially your bed. Our beds were replace last September and it may be a bed that was not to the perfect for you liking. As in the hotel be haunted is a tale that has been told for this hotel. Have never heard anyone one tell us that they have seen a spirit. We are waiting for that day to seen one. Thank you so much for your feedback

8/10 Good

Madji, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old modern style hotel feeling. We were able to use the skywalk to the Xcel..big bonus
Stayed 1 night in Feb 2020
Response from todo on 19 Feb 2020
Dear Madja, Thank you so much for your great review. It is nice that our hotel is so close to the entertainment and sports district. Hope to see you again!

6/10 Okay

Angellica

Liked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
The beds are comfy but the rooms and service wasn't great. Our hotel room was so small you can't open doors or cupboards all the way without hitting something. We got locked out of the skyway entrance and no one was working the front desk on a Saturday night to answer our calls or let us in. We had food delivered and an hour later there still was no one at the front desk and our delivery person was locked outside. I tried to bring it up the next day at checkout but the front desk person gave me a bunch of attitude and didn't seem to believe me. Breakfast was also very disappointing. I can get a better breakfast at a Comfort Inn, the whole experience just wasn't worth the price of the room. They also don't validate parking and you only save $1 a night. We had to pay $36 in parking for the weekend.
Stayed 2 nights in Feb 2020
Response from TodO on 17 Feb 2020
Angelica, If you would be so kind to call the hotel and to speak with the General Manager. We would like to get some more information from you.

10/10 Excellent

Keely

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and I love the decor and vibe.
Stayed 1 night in Feb 2020
Response from Todo on 17 Feb 2020
Thank you so much for the great review. We are so glad that you enjoyed your stay. Please come back and see us again.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Todo on 17 Feb 2020
Thank you so much for your great review, Please come back and stay with us again !

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night out
My husband and I enjoyed the hotel and its atmosphere. Loved the old style of everything and how it has been kept up. Stayed there so could go to wild game. Front clerk was very cheerful and helpful with hotel information and also surrounding area, to find a place to eat and how to get to xcel center.
Stayed 1 night in Feb 2020
Response from todo on 17 Feb 2020
Cynthia, I am so glad that you had a great stay with us ! We hope that you will come back and stay with us again. Go Wild !

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice atmosphere
Stayed 1 night in Feb 2020
Response from Todo on 12 Feb 2020
Mary,! We are so happy that you stayed with us ! I hope you were able to use the comlimentay use of the St. Paul Athletic Club while you were here ! Please come back and visit.

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from todo on 12 Feb 2020
Johnathan, Thank you so much for giving us the oppurtunity to have you as a guest. I am so glad you enjoyed your stay. We would love to have you stay with us again !

4/10 Poor

Gary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Really outdated
Hotel340 has great bones and a great location. That is all the positive i can callout. The room furnishings are completely outdated and with the exception of the bed boarding on disgusting. There was absolutely no water pressure in the shower. The continental breakfast was awful. Tried to play pool in the billiard room (1 table) but it was blocked by a ladder. There was a cart full of dirty linens sitting in the hall on our floor. It was so bad we left a day early, unless they do serious remodeling and repair i would not recommend.
Stayed 2 nights in Feb 2020
Response from todo on 11 Feb 2020
Dear Gary, I am so sorry about your stay. We missed the mark on your entire stay. This is certainly not who we are and would like to have the time to speak with you. If you would be so kind to give the general manager a call as I know he would like to learn more.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nice Service; Very Clean; Pack Light
Beautiful building, but very small tiny rooms. Toilet and fan/wall heater was loud as well. No outlets to use, only a powerstrip.
Stayed 2 nights in Feb 2020
Response from Todo on 11 Feb 2020
Dear Guest, I am sorry to hear that your room was tiny for you. We have many size rooms in our hotel. It looks as if you had and efficiency room which is the smallest of all our rooms. I am so sorry for the loudness of the heating unit in your room. Thank you for letting us know that. Thank you so much for your feedback.

8/10 Good

Laura, Chicago

Liked: Staff & service, property conditions & facilities
Nice hotel, good location! Stayed two nights, overall clean room, the bathroom could have been better though! Staff helpful & friendly!
Stayed 2 nights in Feb 2020
Response from Todo on 11 Feb 2020
Dear Laura, Thank you so much for your feedback about your stay. we are glad that you had a great experience with the staff. They are who makes that experience exceptional. Please come stay with us again.

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020
Response from Todo on 3 Feb 2020
Dear Guest, I am so sorry that your rating couldn't have been higher. If there is anyway you can call the hotel so we can get more feedback from you.

10/10 Excellent

Craig, Dead Lake, MN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything we needed. Shopping museums, restaurants, and entertainment.
Stayed 1 night in Jan 2020
Response from todo on 31 Jan 2020
Craig, So glad you had a great time in St.Paul and that you had the chance to stay with us. Please come back and stay with us again.

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from todo on 31 Jan 2020
Thank you Roy for staying with us !

10/10 Excellent

Alexander

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Awesome place, cozy, unique, historical.
Really cool hotel. Lots of cool history. Only complaint was the air was so, so dry, I could hardly sleep. I attribute a lot of this to it being in the dead of winter. However, the bed wasn't terribly comfortable. That didn't help with the trouble sleeping either.
Stayed 1 night in Jan 2020
Response from todo on 22 Jan 2020
Dear Guest, I am so sorry for the lack of comfort that you had with the air being so dry. You are right, it is that Minnesota weather that makes everything so dry. We are looking forward to getting new beds this spring which will give our guest more comfort. Thank you so much for your feedback and I hope you return to see us again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, beautiful building (loved the architecture). Rooms were unique (bathroom and shower in separate spaces), but really nice.
Stayed 1 night in Jan 2020
Response from Stephanie on 13 Jan 2020
Ahhh, old buildings. Charm incarnate (and some oddities)! Not all the bathrooms and showers are in separate spaces (only two of our eight rooms) and for most guests, it's an endearing quirk. So glad you enjoyed your stay. and we hope see you again.

8/10 Good

Yakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Trip
The hotel has no particular parking place. The ones around are very expensive.
Stayed 2 nights in Dec 2019
Response from todo on 27 Dec 2019
Dear Yakim, Thank you for staying with us. I am sorry that we do not have our own parking. Although, we do offer all our guest a discounted parking rate.There are no hotels in the area that offer any on property parking. We hope you will come and see us again.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from todo on 21 Dec 2019
Roger, Thank you for taking time out of your day to give us a good rating. We hope you will come back and stay with us.

10/10 Excellent

Cassie, Onalaska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was beautiful. Everything about it was wonderful.
Stayed 1 night in Dec 2019
Response from todo on 19 Dec 2019
Cassie, We are so glad you enjoyed your time at Hotel 340. Hope to see you back soon!

10/10 Excellent

JOANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fabulous!!
Hotel 340 in St. Paul is absolutely incredible!! I felt very pampered. The room was fabulous & the amenities were great!! Definitely going back.
Stayed 2 nights in Dec 2019
Response from todo on 18 Dec 2019
Joann, Thank you so much for your great review ! We look forward to seeing you soon. !

10/10 Excellent

Lynn, Iowa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an Old World feel. Beautiful venue, friendly staff, and delicious breakfast made us feel right at home. The room was very small and you have to pay for parking, which I wasn't expecting. The hotel is in close proximity to everything.
Stayed 1 night in Dec 2019
Response from todo on 18 Dec 2019
Lynn, Thank you so much for your review. We hope that you will come back and see us!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodations. Gym facilities were top notch.
Stayed 1 night in Dec 2019
Response from todo on 18 Dec 2019
Dear James, We are so happy that you stayed with us ! The St.Paul Athletic Club is the best facility in the Twin Cities and are glad you enjoyed it.

4/10 Poor

Ronald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Front Desk on 16 Nov 2019
Mr. Klug, We understood your frustration when you came to the desk the night you arrived and were upset for many reasons. We offered to cancel your stay without penalty so you could rebook somewhere you felt would be more comfortable but you chose to stay. We did our best to accommodate you. While we understood you had a long day of travelling, we did our best to make you comfortable. We hope that when you are in the city next, that you are able to find accommodations that are more suited to your needs. Warm regards, Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019
Response from todo on 12 Nov 2019
Thank you for taking time to rate our hotel. We hope to have you back you are in St. Paul! Safe travels !

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from tod on 4 Nov 2019
Thank you for taking time out to fill out the rating on our hotel.

8/10 Good

Theresa

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from todo on 30 Oct 2019
Thank you so much for the 5 Star rating. Please come back and stay with us again.

10/10 Excellent

Nancy, Minneapolis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel!!! Perfect location if you are attending a concert! Our room was huge, so clean and comfy!
Stayed 1 night in Oct 2019
Response from Front Desk on 22 Oct 2019
Thank you for taking the time to review Hotel 340. We are so happy that you enjoyed your experience with us. We look forward to welcoming you back in the future. Have safe travels wherever your journey takes you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Front Desk on 22 Oct 2019
Thank you for taking the time to review Hotel 340. We are so happy that you enjoyed your experience with us. We look forward to welcoming you back in the future. Have safe travels wherever your journey takes you.

10/10 Excellent

Lisa, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hardwood floors in the rooms are a plus. They make the rooms feel clean and fresh as opposed to carpet which I feel makes rooms dirty and smell stuffy. The breakfast is great and the staff are accommodating and friendly.
Stayed 2 nights in Oct 2019
Response from Todo on 19 Oct 2019
Dear Lisa, Thank you for staying with us. We are so glad that you enjoyed your room and our great team. Please come back and see us again !

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay; however, the bed read incredibly firm. Really enjoyed the old feel to the place,
Stayed 1 night in Oct 2019
Response from Front Desk on 18 Oct 2019
Thank you for taking the time to review Hotel 340. We are so happy that you enjoyed your experience with us. We look forward to welcoming you back in the future. Have safe travels wherever your journey takes you.

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from Front Desk on 18 Oct 2019
Thank you for taking the time to review Hotel 340. We are sincerely sorry we missed the mark with your stay. If you would like to provide further commentary about your experience so that we may improve, please reach out to the General Manager. We hope that you have safe travels wherever your journey takes you.

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Needs new management
Second time in a row my room wasn't cleaned properly. Garbage in multiple places and the shower was never cleaned. No compensation was offerred.
Stayed 1 night in Oct 2019
Response from todo on 15 Oct 2019
Dear Guest, If you would be so kind to call the hotel directly. I know the General Manager would like to speak with you. Thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Front Desk on 14 Oct 2019
Thank you for taking the time to review Hotel 340. We are so happy that you enjoyed your experience with us. We look forward to welcoming you back in the future. Have safe travels wherever your journey takes you. - Front Desk

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Booked through Expedia; hotel had no reservation; however still found us a room at the same price.
Stayed 1 night in Oct 2019
Response from Todo on 22 Nov 2019
Dear Guest, I apologize for your inconvenience while checking into the hotel. I am glad that everything was able to be worked out.

2/10 Terrible

DL, Central WI

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Made a reservation thru Expedia in June for a night in October. When we got to the hotel to check in, they couldn’t find a reservation under our name or our confirmation number. They told us they had nothing on file and they were booked that night because of two weddings. My mom also booked a room directly with the hotel on their website and had the confirmation number and they couldn’t find her reservation either. Amarys told us there was nothing she could do and called two other hotels downtown to make a reservation for us but of course they were sold out as well because of the hockey game. Forty-five minutes later we ended up with rooms that were scheduled for maintenance. Ours ended up being a suite which was an “upgrade” from the full we had booked and he honored our Expedia price but our bathroom sink wouldn’t drain and the shower didn’t have hot water. All that to save $100 instead of just going with a more reputable hotel.
Stayed 1 night in Oct 2019
Response from Todo on 21 Nov 2019
Dear DL, Thank you for sharing your stay with us. It is obvious that we had problems locating you reservation. It appears that our reservation system was not working correctly. Please accept our sincere apology for the rare instance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best gym in the world is part of the property, sauna in the room was a welcome surprise. Great downtown location.
Stayed 3 nights in Oct 2019
Response from Front Desk on 14 Oct 2019
Thank you for taking the time to review Hotel 340. We are so happy that you enjoyed your experience with us. We look forward to welcoming you back in the future. Have safe travels wherever your journey takes you. - Front Desk

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite escape
My favorite hotel to escape to. Quiet, clean, convenient, cool, comfortable.
Stayed 1 night in Oct 2019
Response from Todo on 9 Oct 2019
Erin, We are so glad you enjoyed your time with us.Please come back and relax !

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from todo on 9 Oct 2019
Dear Guest, Thank you so much for your feedback. We want our guest to rate us. Come back and stay with us soon.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Todo on 7 Oct 2019
Thank you so much for taying with us. Hope to see you again !

10/10 Excellent

Branden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Todo on 4 Oct 2019
Dear Branden, We are so glad to know you had a great stay with us. Hope to see you again !