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关于贝斯特韦斯特格林威尔酒店的点评

2.5 out of 5
贝斯特韦斯特格林威尔酒店
105 S Main St, Moab, UT

点评

8.4

很好

10 分 - 超赞。457 条好评，共有 1000 条点评" "
8 分 - 还可以。361 条好评，共有 1000 条点评" "
6 分 - 一般。100 条好评，共有 1000 条点评" "
4 分 - 很差。55 条好评，共有 1000 条点评" "
2 分 - 糟糕。27 条好评，共有 1000 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I feel comfortable here
2024 年 2 月入住 1 晚
Kim 于 2024年02月19日 的回复
Thank you Robert, We're happy you enjoyed your stay and felt comfortable with us

8/10 还可以

WEIQIANG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店干净安全，床还舒服的
总体而言，还可以。房间床还舒服的

10/10 超赞

Susin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean.
2024 年 5 月入住 1 晚
Kim 于 2024年05月10日 的回复
Thank you Susin for the Awesome Rating! We're happy you enjoyed your stay

10/10 超赞

George

满意：住宿条件和设施
Front desk person was a great help
2024 年 5 月入住 1 晚
KIM 于 2024年05月7日 的回复
Thank you George, We're happy you enjoyed you stay!

10/10 超赞

Sarah，Longview

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Hot tub
2024 年 4 月入住 2 晚
Kim 于 2024年04月29日 的回复
Thank you Sarah, We're happy you enjoyed your stay.

10/10 超赞

JUDY

2024 年 4 月入住 1 晚
Kim 于 2024年05月3日 的回复
Thank you Judy!

8/10 还可以

James

2024 年 3 月入住 6 晚
Kim 于 2024年04月28日 的回复
Thank you James!

8/10 还可以

Casey，North Royalton

2024 年 3 月入住 2 晚
Kim 于 2024年04月3日 的回复
Thank you Casey

6/10 一般

Kalen

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located in the strip of Moab.
2024 年 3 月入住 2 晚
Kim 于 2024年04月1日 的回复
Thank you Kalen, We appreciate your feedback.

10/10 超赞

Michaela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved that it was right downtown and we could walk to all the shops and jeep shows. It was clean and quiet and the beds were comfortable
2024 年 3 月入住 5 晚
Kim 于 2024年03月30日 的回复
Thank you Michaela, We're happy you enjoyed your stay and appreciate the feedback

10/10 超赞

Gary

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, helpful people. Very clean. Nice breakfast. Quiet, even though it is on the main road. Convenient walking distance to shops and restaurants. Highly recommend this hotel.
2024 年 3 月入住 5 晚
Kim 于 2024年03月29日 的回复
Thank you Gary, We're delighted that you enjoyed your stay. We would love to welcome you back if ever visiting our beautiful little town again

10/10 超赞

Miikayla

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Moab is always a treat and this place was amazing! Will stay here again while coming through.
2024 年 3 月入住 1 晚
Kim 于 2024年03月16日 的回复
Thank you Miikayla! We're happy that you enjoyed your stay, We would love to have you back anytime :)

10/10 超赞

Allan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. Very nice staff. Will stay again.
2024 年 3 月入住 2 晚
Kim 于 2024年03月14日 的回复
Thank you Allan! We're glad you enjoyed your stay and would love to have you back anytime

10/10 超赞

Erik

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Kim 于 2024年03月15日 的回复
Thank you Erik!

10/10 超赞

Kenneth

满意：清洁度、员工和服务、住宿条件和设施
Staff went above and beyond on multiple occasions. Location can't be beat, easy to walk to dinner without having to drive after a long day out. I'd stay here again without question. Much better than what you'd expect from a Best Western.
2024 年 2 月入住 2 晚
Kim 于 2024年02月20日 的回复
Thank you Kenneth! We're delighted that you enjoyed your visit with us and would love to have you back for any of your future adventures to the area

6/10 一般

Vivien

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Room for improvement required Breakfast 1) Quality of scrambled eggs & hash brown not good 2) Yogurt taste & look more like sorbet 3) Cereal packaging hard to open Bath products 1) Small bottles of shampoo & conditioner hard to open 2) Should provide small bottle of body shower also Likes 1) Ground floor room makes it easy to move in & out, and load & unload luggage 2) The inn is in a central location to walk to retail shops & restaurants/diners/cafes 3) Free carpark with enough parking spaces
2024 年 2 月入住 3 晚
Kim 于 2024年02月19日 的回复
Thank you Vivien, We appreciate your feedback.

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Room is small and dark, located in a breezeway between the office and first floor rooms was like a dungeon. Hotel was clean and staff were great. Pool and ice machine were closed for the winter
2024 年 1 月入住 2 晚
Kim 于 2024年01月30日 的回复
Thank you, We appreciate your feedback. I apologize that the pool is seasonal, but we do still have the hot tub that is open year round. As well as the Ice machines. Where they are located out side, we do need to have them winterize to keep them from freezing. We do however have a Ice machine in the breakfast area that the front desk is able to get for you. I apologize if the they did not let you know about this. I will address this with my staff (the importance of letting our guests know about our amenities) I am happy to hear that you enjoyed our cleanliness and friendly staff.

8/10 还可以

Jeffrey

满意：员工和服务、住宿条件和设施、客房舒适度
Very nice
Nicest motel I’ve ever stayed at. Very nicely appointed lobby and breakfast area. Updated rooms. Bathroom could stand a good bleaching as evidence of mold starting, but overall nice room.
2024 年 1 月入住 5 晚
Kim 于 2024年01月16日 的回复
Thank you Jeffrey, We're delighted that you enjoyed your stay with us. We appreciate the heads up and we will take care of that directly. Thanks again, Safe Travels

10/10 超赞

Ingir

2023 年 12 月入住 2 晚
Kim 于 2024年01月30日 的回复
Thank you Ingir, We're happy you enjoyed your stay with us

6/10 一般

Joshua

与配偶出行
满意：员工和服务
3 stars
Alan 于 2024年02月9日 的回复
Thanks for your feedback Josh.

10/10 超赞

Gerardo

2023 年 12 月入住 1 晚
Kim 于 2023年12月27日 的回复
Thank you Gerardo, We're happy you enjoyed your stay.

8/10 还可以

Alessandra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 1 晚
Kim 于 2023年12月27日 的回复
Thank you Alessandra, We're happy you enjoyed your stay.

10/10 超赞

tedi

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Kim 于 2023年11月29日 的回复
Thank you Tedi, We're happy you enjoyed your stay.

8/10 还可以

Nancy

2023 年 11 月入住 3 晚
Kim 于 2023年12月27日 的回复
Thank you Nancy, We're happy you enjoyed your stay.

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent staff and location
2023 年 11 月入住 1 晚
Kim 于 2023年11月17日 的回复
Thank you Brian! We're happy that you enjoyed your stay. We would love to see you back for any future visits to our beautiful little town

10/10 超赞

Lea

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We've stayed there for years. It's always our first choice.
2023 年 11 月入住 1 晚
Kim 于 2023年11月20日 的回复
Thank you Lea, We're happy that you enjoy you time with us. We appreciate your loyalty

10/10 超赞

Susan，Durango

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is in a great location in downtown Moab. Right on the main street but quiet because the rooms are off the street. You can walk to all the shops and restaurants. Rooms and facilities are new, clean and very comfortable. I will stay there again next time I'm in Moab.
2023 年 11 月入住 3 晚
Kim 于 2023年11月13日 的回复
Thank you Susan. We're happy that you enjoyed your stay and would love to see you back anytime!

10/10 超赞

Brian

2023 年 11 月入住 1 晚
Kim 于 2023年11月30日 的回复
Thank you Brian, We're happy you enjoyed your stay.

10/10 超赞

Jeremiah

2023 年 10 月入住 1 晚
Kim 于 2023年11月20日 的回复
Thank you Jeremiah, We're happy you enjoyed your stay.

2/10 糟糕

Pooja

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had terrible stay at the property. I booked the property on the basis of close proximity to the Arches National Park. We checked in late and floor from upstairs was creaking and we did not get good night sleep. We woke up early to leave for the national park and there was no hot water as heater was broken. This one was one of the most uncomfortable visit. I will not recommend this hotel for anyone.
2023 年 10 月入住 1 晚
Kim 于 2023年10月24日 的回复
We're are sorry that we did not provide you with a better experience Pooja.

10/10 超赞

Mary

2023 年 10 月入住 4 晚
Kim 于 2023年11月13日 的回复
Thank you Mary

8/10 还可以

William

满意：清洁度
2023 年 10 月入住 3 晚
Kim 于 2023年10月13日 的回复
Thank you William!

4/10 很差

Arnol

与家人出行, 商务旅客
They gave my king room away..,,
2023 年 10 月入住 1 晚
Kim 于 2023年10月10日 的回复
I do apologize Arnol, I felt bad that we were not able to keep you the king room. When you booked your reservation we were already sold out of the Kings and the 2 way interface somehow let it book for the King. I was hoping we would of had a cancellation so that we could change you back to the King room. Unfortunately we did not.

10/10 超赞

Shane

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Kim 于 2023年10月2日 的回复
Thank you Shane! We're happy you enjoyed your stay

8/10 还可以

CHARLES

满意：清洁度、员工和服务、住宿条件和设施
The mattress was old and saggy
2023 年 9 月入住 1 晚
Kim 于 2023年09月26日 的回复
Thank you Charles, We appreciate your feedback. I am sorry that our brand new Serta pillow top beds (as of April 2023) didn't meet your personal expectations.

6/10 一般

Bill

与配偶出行
满意：员工和服务
Was underwhelmed.
Kim 于 2023年09月20日 的回复
Thank you Bill for your feedback. I'm sorry we didn't provide you with a superior experience.

6/10 一般

Martyn

满意：清洁度
Good hotel in a great location
2023 年 9 月入住 3 晚
Kim 于 2023年09月8日 的回复
Thank you Martyn, We're happy you enjoyed our Great Location:)

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Front desk helpful. Nice breakfast area. Could use a little more hot food variety but was adequate. Kim at frtdesk great.
2023 年 9 月入住 2 晚
Kim 于 2023年09月8日 的回复
Thank you James, We appreciate your feedback and are happy you enjoyed your stay.

2/10 糟糕

Krista

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
After camping in Moab for 3 nights this was supposed to be our nice chill night to just veg out and get clean before heading home. Not the case. The entire town of Moab was out of power for HOURS (not the hotels fault). What was annoying is that after power was fixed we could not sleep due to the super bright fire lights going off ALL NIGHT LONG in our room. We passed by other hotels and they were not flashing. It was ridiculous!
2023 年 8 月入住 1 晚
Kim 于 2023年08月9日 的回复
We're so sorry Krista that we did not provide a better experience for you. I'm not sure why the flashers did not go off in your room when the power was restored. If anything like that happens at future stays, please contact the front desk so that they could look into it right away or have moved you to a different room. I understand it's inconvenient. But we truly want our guests to have a great experience.

8/10 还可以

Andrea，Tempe

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 4 晚
Kim 于 2023年07月20日 的回复
Thank you Andrea:)

10/10 超赞

Vinh

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gold tile
Room is clean. Front desk staff was friendly and helpful.
2023 年 7 月入住 1 晚
Kim 于 2023年07月18日 的回复
Thank you Vinh, We're happy your enjoyed your stay :)

10/10 超赞

Lynn

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Good location
2023 年 7 月入住 2 晚
Kim 于 2023年07月7日 的回复
Thank you Lynn!

10/10 超赞

Ronny

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Everything is Good
2023 年 7 月入住 1 晚
Kim 于 2023年07月5日 的回复
Thank you Ronny :)

4/10 很差

Coralia

不满意：住宿条件和设施，清洁度
2023 年 6 月入住 2 晚
Kim 于 2023年07月5日 的回复
Thank you Coralia, We're sorry we did not provide you with a superior experience.

6/10 一般

Manoel

与家人出行
不满意：清洁度
Cleanliness could be better
Some Towels had stain
2023 年 7 月入住 1 晚
Kim 于 2023年07月4日 的回复
Thank you Manoel, We appreciate your feedback.

8/10 还可以

Ericel

2023 年 6 月入住 1 晚
Kim 于 2023年07月18日 的回复
Thank you Ericel

8/10 还可以

Victoria

满意：住宿条件和设施，清洁度
2023 年 6 月入住 1 晚
Kim 于 2023年06月21日 的回复
Thank you Victoria!

4/10 很差

Ling

与家人出行
不满意：清洁度
No worth. No pool, not good service
2023 年 6 月入住 2 晚
Kim 于 2023年06月19日 的回复
We're are sorry to hear that you were unhappy with your stay. But I am wondering if you are reviewing the correct property. Because we do have a pool and hot tub from 10am to 11pm that is fully operational.

8/10 还可以

Peggy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚
Kim 于 2023年06月16日 的回复
Thank you Peggy, we're happy that you enjoyed your stay:)

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice place. Great breakfast.
2023 年 6 月入住 4 晚
Kim 于 2023年06月13日 的回复
Thank you Robert, we're delighted to know that you enjoyed your stay with us