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关于万豪莫比尔酒店的点评

3.5 out of 5
万豪莫比尔酒店
3101 Airport Blvd, Mobile, AL

点评

8.4

很好

10 分 - 超赞。502 条好评，共有 1000 条点评" "
8 分 - 还可以。273 条好评，共有 1000 条点评" "
6 分 - 一般。109 条好评，共有 1000 条点评" "
4 分 - 很差。68 条好评，共有 1000 条点评" "
2 分 - 糟糕。48 条好评，共有 1000 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

7.6/10

服务设施

8.4/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

chima，Coppell

满意：服务设施，清洁度
Clean and customer friendly.
2024 年 5 月入住 2 晚

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and both the front desk and at the breakfast area.
2024 年 4 月入住 4 晚

8/10 还可以

Ashlay

2024 年 4 月入住 2 晚

8/10 还可以

Yolanda

满意：住宿条件和设施，清洁度
Nice location
2024 年 4 月入住 2 晚

8/10 还可以

Mark

满意：清洁度
2024 年 4 月入住 2 晚

10/10 超赞

Regina

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Always clean
2024 年 4 月入住 2 晚

8/10 还可以

Jean

团体旅客, 商务旅客
不满意：服务设施
The area isn’t too bad , It is close to restaurant and major road but I did not like the outside of the hotel.
2023 年 12 月入住 2 晚
Alicia 于 2024年03月26日 的回复
Jean,Thank you for choosing to stay with us. I hope that you enjoyed your time here and that you choose to stay with us in the future.

8/10 还可以

Carla

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Alicia 于 2024年03月26日 的回复
Carla,Thank you for choosing to stay at the Mobile Marriott. I am glad that you enjoyed your stay with us and hope to see you in the future.

4/10 很差

Roleen

团体旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Under renovation
The hotel is undergoing renovations and I wasn’t informed when making the reservation. The check in area was a little podium in a construction area and the restaurant and bar were completely inaccessible. Very disappointing!
2024 年 1 月入住 1 晚
Alicia 于 2024年03月18日 的回复
Roleen,We are now done with renovation! I hope that you choose to stay with us on your next visit to Mobile.

8/10 还可以

Charles

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
Alicia 于 2024年03月26日 的回复
Charles,Thank you for choosing to stay at the Mobile Marriott. It looks like you enjoyed your stay with us. I hope to see you again on your future stays.

4/10 很差

Matt

不满意：住宿条件和设施，清洁度
2024 年 1 月入住 3 晚
Alicia 于 2024年03月26日 的回复
Matt,I apologize that you did not enjoy your stay with us. We strive to give the best service and it appears that in your case we failed. I hope you give us another opportunity in the future.

2/10 糟糕

Deborah

满意：清洁度
The Expedia reservation I submitted NEVER came through. I did it twice and when I arrived at the hotel No reservation was shown. very disturbing.
2023 年 12 月入住 2 晚
Alicia 于 2024年03月26日 的回复
Deborah,I am so sorry this happened to you. We strive to give the best service and it appears that we were unable to do so. I hope that you give us another chance in the future.

10/10 超赞

DeShonda

2023 年 12 月入住 4 晚

10/10 超赞

Bryan

2023 年 12 月入住 1 晚

8/10 还可以

Derrick

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and quiet but went to my car to notice someone was sleeping in a car park next to mine.
2023 年 12 月入住 1 晚

6/10 一般

Iris

2023 年 10 月入住 1 晚

10/10 超赞

Eman

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The entire staff was friendly and helpful. Hotel was clean and comfortable. Great hotel stay while traveling.
2023 年 10 月入住 3 晚

4/10 很差

Titania

2023 年 10 月入住 2 晚

6/10 一般

Michael

满意：员工和服务，清洁度
Mobile Marriott
The hotel was booked for a king size bed, however we were given two full size beds, and told the computer generated it because we used a third party website. We traveled with friends and asked if we could all be within close proximity on the same floor. That did not happen, we were all on separate floors. When we asked why, again because it was computer generated. We were under the impression there was a free continental breakfast, but that was not the case. There was also an issue with our room door not locking properly. We did make the front desk aware, and we were offered a new room.
2023 年 10 月入住 1 晚
Alicia 于 2023年10月16日 的回复
I sincerely apologize for the issues that you encountered during your stay. That is not our standard and I am sorry that we did not meet expectations. I will be addressing this with our team so that it doesn't occur in the future. I hope that you choose to give us another chance in the future.

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
I’ve stayed in mini Marriott and this was my far the most comfortable room I’ve had. The bed along with the pillows made my night sleep on the phone.
2023 年 9 月入住 2 晚

8/10 还可以

Lauren

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and cool room.
The hotel room was comfortable. The only real negative was the hair conditioner dispenser was empty. I was disappointed there wasn't room service, but I went down to the restaurant, and the food was good. They need to update their phones as they still had a button for room service.
2023 年 8 月入住 1 晚

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good place to stay.
2023 年 8 月入住 1 晚

10/10 超赞

Ernesto

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
excellent service
2023 年 7 月入住 1 晚

10/10 超赞

Simon

满意：住宿条件和设施，服务设施
Upgrade
2023 年 7 月入住 1 晚

8/10 还可以

Joyce

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚

4/10 很差

Josh

与家人出行
满意：清洁度
不满意：员工和服务
I was double charged for this stay.
2023 年 6 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and nice hotel!
2023 年 6 月入住 1 晚

6/10 一般

Jacqueline

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
It was ok
The shower stopped working I called to have it serviced and no one came to fix it.
2023 年 6 月入住 2 晚

4/10 很差

John

2023 年 6 月入住 1 晚

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I recently had the pleasure of staying at the Mobile Hotel Marriott, and I must say, it was an absolutely wonderful experience from start to finish. From the moment I stepped foot into the hotel, I was greeted with warm smiles and exceptional hospitality. I'd like to highlight the outstanding service provided by the check-in clerk, who made my stay truly memorable. First and foremost, the check-in process was smooth and efficient. The clerk was extremely courteous and attentive, taking the time to answer all of my questions and ensure that I had everything I needed for a comfortable stay. Their friendly demeanor and genuine enthusiasm made me feel valued as a guest right from the beginning. Moreover, the clerk went above and beyond to accommodate my preferences. They took note of my room preferences and made sure to assign me a room that exceeded my expectations. Their attention to detail and commitment to customer satisfaction were truly commendable. The Mobile Hotel Marriott itself was impeccable. The rooms were spacious, well-appointed, and maintained to a high standard of cleanliness. The amenities offered were top-notch, including a fitness center, a refreshing pool, and a variety of dining options that catered to different tastes. Location-wise, the hotel was conveniently situated in a vibrant area with easy access to local attractions, restaurants, and shopping centers. It provided a perfect base for exploring the city while offering a peaceful.
2023 年 6 月入住 1 晚

10/10 超赞

William

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A+ Service and a BEAUTIFUL hotel.
From the lovely ladies at the reception desk to Sam the bartender, A+ service all the way.
2023 年 6 月入住 1 晚

4/10 很差

Telisa

与家人出行
满意：员工和服务
不满意：客房舒适度
Unhappy and hot
The hot water in our room did not work. We moved to a dufferent room. The air conditioner isnt working here. There are no ice machines. You have to pay for ice at the bar in the lobby even if you bring your own cup. Not happy at all
2023 年 5 月入住 1 晚

8/10 还可以

Elizabeth

满意：员工和服务，清洁度
2023 年 5 月入住 2 晚

10/10 超赞

John

2023 年 5 月入住 1 晚

8/10 还可以

david

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
us
very nice stay / breakfast cost is high for what is served
2023 年 4 月入住 1 晚

10/10 超赞

david

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice and clean
2023 年 4 月入住 1 晚

10/10 超赞

Darrien

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Satisfied Patron
Comfortable & clean. All staff members were professional & accommodating. I would stay there again.
2023 年 4 月入住 1 晚

10/10 超赞

Kelcie

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
At check in, the gentleman at the desk went above and beyond to find me a suitable room that I was comfortable in. I wish I knew his name but that really meant so much to me! Wonderful place to stay, clean and comfortable. Highly recommend.
2023 年 4 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：客房舒适度，清洁度
Not up to par.
Didn’t seem nice enough for a Marriott hotel. Stayed in a Fairfield same trip that was nicer.
2023 年 4 月入住 1 晚

2/10 糟糕

william

2023 年 3 月入住 1 晚

10/10 超赞

Amir

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚

10/10 超赞

Joseph，Hoover

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Staff was friendly
2023 年 3 月入住 1 晚

4/10 很差

Lisa

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
When we arrived there were several people waiting in line to check in and it became clear very quick that they were all upset because the room they had reserved (two double beds) was not available. Like the others we had to accept a room we did not reserve. The room was moderately clean except for things like a sink that barely drained and a booger on the wall near the lamp. There were no working ice machines on floors 4 - 9. There was so much noise up until about 11:30 and starting at about 8:30/9ish. In the morning we were greeted with the wafting smell of pot in the hallway as we left - our 8 year old was asking about the smell.
2023 年 3 月入住 1 晚

10/10 超赞

Gustavo

2023 年 3 月入住 1 晚

8/10 还可以

Jermaine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 2 晚

4/10 很差

Jessie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 2 晚

2/10 糟糕

Tanya

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was 63 degrees all night in our room. The room was dirty. I paid ahead for breakfast but they were trying to charge me additional $45.
2023 年 2 月入住 1 晚

8/10 还可以

Howard

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Staff was excellent very nice!!
2023 年 1 月入住 1 晚

8/10 还可以

Angélique

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 4 晚