「The staff here are what truly made our stay so great. The property was very clean and the atmosphere was great. We got an amazing deal for what we paid. We received a complementary cocktail upon arrival. There was an afternoon desert hours, with espresso included. And the included breakfast was amazing. Very highly recommended.」
「Great service, worth of coming back next visit even though locates [ right up ] downtown and needs to take few minutes to walk to take lift up and down」
「Wonderful hotel in an outstanding location. Despite being in the center of things, our room was a quiet and comfortable retreat. Furnishings were plush and comfortable. Can’t wait to return! 」
「Very good service and kindly people. The location is nearby the Garden and train station. The room is quiet and I have a good dream each night. The restaurant also is very good to go for eat. The room is clean. Very good experience !! I will choose to stay in this hotel again while I visit Salzburg.」
"I stayed at this hotel from May 30 to June 1. On the night of May 31, the air conditioner started leaking water. We called the front desk staff for help, and they advised us to turn off the air conditioner and sleep with the window open. We followed their instructions.
However, not long after we went to bed, the air conditioner began to make warning beeping sounds. The staff came again and turned off the beeping, telling us that everything should be fine, then left the room. Unfortunately, after that, the warning beeps continued every 2 to 3 hours throughout the night, and the issue was never properly resolved.
The next day, we asked for an explanation, but we did not receive a clear answer. This was a very disappointing experience. For anyone considering staying here, I recommend thinking twice before booking.
That said, one positive point about this hotel is its great location."
