Amazing hotel for relaxing holiday , make sure you book essential all inclusive, it will give you access to a different restaurant to have breakfast and dinner , food was delish , great choice and good selection, beautiful views from junior suite rooms on higher floors , staff is super friendly . I don’t say that often , but I would definitely return . It was amazing stay !!!
Elena
2025 年 2 月入住 5 晚
8/10 还可以
Michael
与家人出行
2025 年 3 月 1 日
满意:员工和服务,清洁度
Michael
2025 年 2 月入住 7 晚
10/10 超赞
Jere
2025 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Jere
2025 年 1 月入住 10 晚
10/10 超赞
Alessandra
与家人出行
2025 年 1 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mare
Alessandra
2024 年 12 月入住 7 晚
8/10 还可以
Tania,goodyear
与家人出行
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Not really what I was expecting, but not terrible or as bad as people make it to be. It does have pros and cons. I would categorize this place more as a hotel than a resort. Bar service was limited and there was no flow to the buffet nor was it labeled as to the areas where the kids food was at. Choices for kids were limited, same with the snack bar. Food was not terrible they do have to cater the seasoning of the food to the masses.
The room we had was really nice and more spacious than I expected. I did get the romantic package to surprise my family and they did a great job with it! House keeping was not what was expected they did not come clean the room (despite hanging the sign on the door requesting it and speaking to the front desk) until our 3rd day (take out the trash mainly), toiletries and coffee pods were never replenished.
It was Slightly confusing as to where the entertainment amd activities were which were also limited but I am going to assume its because they are still trying to find their rhythm after reopening. Live music was pretty good just need a surround sound ;). Parking was convenient, the area was nice with the shops and water activities.
Experience overall was ok again i categorze it as a hotel not a resort in the traditional sense, it is not as bad as other people make ot out to be and there is is room for improvement but i will attribute it to theor reopening and are trying to find their groove and on being better staffed.
Tania
2024 年 12 月入住 4 晚
10/10 超赞
Saúl
与家人及幼儿出行
2024 年 12 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es un hotel de 5 estrellas sin duda!!! Todo perfecto y nuevo!!
Saúl
2024 年 12 月入住 4 晚
8/10 还可以
FERDINANDO
2024 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
FERDINANDO
2024 年 3 月入住 6 晚
10/10 超赞
barbara
与配偶出行
2024 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Struttura scelta per caso,ma rivelatasi fantastica.Stanze enormi e sempre in ordine,buffet vari e ricchi dalla colazione alla cena,tanti spazi relax a disposizione.Unica nota dolente per 2 sportivi come noi,la palestra un po' misera...Pochi pesi,zero tappetini o altro per esercizi a corpo libero.... Però tutto il personale gentilissimo.....
barbara
2024 年 2 月入住 7 晚
8/10 还可以
Sonia
团体旅客
2024 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hemos tenido una estancia muy agradable. El personal super atento y amable. El todo incluido es correcto, no incluye mucha variedad de bebidas pero lo suficiente para este tipo de régimen. Lo que mas echamos en falta es la variedad en los snaks fuera de las comidas … siempre lo mismo y poco variado y si te apetecen unas patatillas para acompañar las bebidas hay que pagar la bolsa. Pero a pesar de eso, repetiremos seguro por la estancia tan maravillosa y cómoda que hemos tenido.
Sonia
2024 年 3 月入住 4 晚
4/10 很差
Gregory
2024 年 3 月 5 日
Gregory
2024 年 2 月入住 5 晚
8/10 还可以
Allen Robert
与家人出行
2024 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained.
Allen Robert
2024 年 2 月入住 4 晚
10/10 超赞
Laura
2024 年 2 月 29 日
Laura
2024 年 2 月入住 6 晚
8/10 还可以
CINZIA
团体旅客
2024 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Struttura con servizi di qualità ottima, soprattitto nella ristorazione e nella professionalità del personale. Unica pecca piuttosto importante gli ascensori: decisamente insufficienti rispetto alla capienza degli ospiti, anche perché non tutti funzionanti.
CINZIA
2024 年 2 月入住 7 晚
10/10 超赞
CARLA
团体旅客
2024 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Camere molto pulite e silenziose. Cucina internazionale ottima!!!
CARLA
2024 年 2 月入住 7 晚
10/10 超赞
Giancarlo
2024 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Giancarlo
2024 年 1 月入住 28 晚
10/10 超赞
Paul
2024 年 1 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2024 年 1 月入住 7 晚
6/10 一般
Philip
与家人出行, 团体旅客
2023 年 10 月 12 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Rooms had great balconies with amazing views. Front desk staff was awesome. Piano bar staff were friendly and attentive.
But elevators either didn’t work or took 5-10 minutes to come to your floor and sometimes wouldn’t come at all. We were on 11th floor and had to walk up or down all those flights more times than I’d like to count.
No drinkable water in the rooms and no bottled water was provided.
Food although plentiful was bland.
Overall it was an ok stay but would not return to this location.
Philip
2/10 糟糕
Britain,Mount Holly
与配偶出行
2023 年 9 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bad Review:
Wi-Fi didn’t reach 10th floor
Food (bland, and hair in food)
Room outdated
Bathroom door handle broken in room
Bathroom door did not close shut
Towel rack broken in room
Sewage smell from a/c in room
Ants in room
Elevator out of order
Coffee machine out of order at dining facility
No soap in the public bathroom
Sangria stations empty
Didn’t answer phone at reception desk
Good review:
Staff was nice and friendly
Perfect beach location
Britain
2023 年 9 月入住 3 晚
6/10 一般
Rafael
2023 年 9 月 11 日
Rafael
2023 年 9 月入住 3 晚
10/10 超赞
Elisabet
2023 年 6 月 18 日
Elisabet
2023 年 6 月入住 2 晚
6/10 一般
Loli
2023 年 5 月 25 日
满意:员工和服务,清洁度
No volveré no se merecen 4 estrellas solo los empleados se merece un 10