I like the amount of room you get in a suite. But the room have gone downhill. We stayed here a few years ago and the furniture was very good (sofa and side chair, kitchen table and chairs,dressors) now theres a aweful small and very uncomfortable pull out couch and no comfee side chair also no table and chairs. If you have a room for 6 people there should be 6 seats. You have a chair for the desk but everyone else has to sit on the floor. We did ask for some chairs from the banquet room (as we did last week when we were here) but that didn't happen. I also asked for a bathseat that didn't happen either. The telephone also didn't work. And the toilet ran. We asked for assistance but got none. The night staff tryed to help out but the day staff didn't follow through. We had stayed here for 4 days the week before and left an adapter in the bathroom , we reported it but never got it back. Why do you advertize a kitchen suite if there is no supplies that come with it. Everywhere we go we get a kitchen suite and they all come with dishes , silverware, tea towels, dish rack , everything you need in a kitchen. What's the point of having a kitchen that's empty and no table and chairs. We did talk to some of the staff and they all agreed that the hotel is struggling with it's services eventhough its full all the time. We'll be coming back to Moncton in the future but not sure we'll stay here. So sad.This could be a great hotel.
