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蒙古酒店的最新点评Expedia 真实点评
1/5 糟糕
This hotel threw away my things!
"I stayed in this hotel during 19 - 23 March 2024. I have the habit of wearing crystals so I brought some Herkimer Diamond with me and put them in a glass of water next to my bed. I didn’t ask for “Do not disturb” because I needed the new bottle of water. On The first two days the housekeeper(s) did a good job and did not touching my crystals. Yet on the third night my crystals were gone and the glass was put back to its original place!!!!!
I called the reception yet the girl said the housekeeping team was already off work and would investigate and come back to me at 9:00am on the next day, when the manager and the housekeeper start working. I needed to leave for an early flight at 3am the next day so I could not wait for the investigation. The reception girl claimed that the manager would investigate and give me an explanation via email. A week has passed and I received NOTHING from the hotel!!!!!!!!!
NO EMAIL, NO EXPLANATION, NO COMPENSATION!!!!!!
The only good part of this hotel was the reception, who really tried to help me. Yet I am outrageously disappointed at this unprofessional hotel !!!!!! "
一位真实旅客曾入住乌兰巴托春天酒店
3 周前发布