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"The hotel is conveniently located near the theatre Massimo. The rooms are small but comfortable except for the noise level from outside. The breakfast was fine but was not available until 8:00am. Overall the hotel is a solid 3 stars by USA standards "

"Excellent location, very comfortable bed, great shower, good breakfast. Staff were very friendly and helpful. Used their airport shuttle which was very convenient "

"Hotel Plaza's location in Palermo is ideal for accessing major attractions, buses and trains, fine dining and much more! The staff were extremely helpful and knowledgeable and helped to make our stay amazing! Can't say enough good things about this property!"

"Very helpful staff, nicely styled lobby. Most of the hotel is a bit tired. Mainly cosmetics, but a redecoration would lift the property. "

"Room was very clean and comfortable. The staff were amazing. They were friendly and courteous and went out of their way to make us feel comfortable and welcome. The owner was incredible and made sure that all our needs were taken care of. Driving in Palermo is not easy and he willingly escorted us to a main road. We are so gkad we chose to stay here"

"Beautiful hotel and very friendly staffs"

"This was an excellent hotel in every way. Rome was spacious, clean, beautiful. Staff were courteous and helpful. Breakfast amazing! Great location! "

"Was very happy with our stay here. Very comfortable in all aspects"

"Excellent staff and superb service from all the staff at the front desk. Rooms are beautiful and very clean, great size bathroom and showers. Staff was very helpful with restaurant suggestions and giving directions to certain areas that we questioned. "