We stayed for two nights and encountered several issues during our visit that could be improved. One of the sheets in our room had a noticeable hole, and the bathroom appeared worn, with some stains that needed attention. Additionally, the microwave had significant rust, making my adult son refuse to use it to reheat our leftovers. Gross!
During breakfast, the staff member responsible for serving seemed a bit rude when we asked for assistance, as her responses were somewhat curt. We also noticed that the biscuits were overly burnt, I mean black on the bottom! The fruit didn’t seem very fresh. Moreover, the dining area chairs had noticeable tears and peeling, which detracted from the overall experience.
On a positive note, we found many of the other staff members we encountered to be friendly, helpful, and kind, which we truly appreciated.
Overall, we believe there are several areas for improvement, and I hope that the management considers this feedback to enhance future guests' experiences. I would genuinely be embarrassed if I were the owner of this hotel.