梅里特豪斯酒店点评

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梅里特豪斯酒店

386 Pacific St., Monterey, CA

8.8

超赞

9.2/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

8/10 还可以

Ziyu

2015年01月25日

10/10 超赞

Colleen

与配偶出行

2024年05月6日

满意：清洁度、员工和服务、住宿条件和设施

Quiet and convenient. Nice property. Friendly staff

2024 年 5 月入住 1 晚

Taylor 于 2024年05月6日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Paulette

与配偶出行

2024年05月3日

满意：员工和服务

Nice place, bit old and a bit rundown, the fabric chair in our room had old stains on it. But parking was great and easy, we walked easily down to the dock area, and numerous resteraunts, felt quite safe.

2024 年 4 月入住 2 晚

Taylor 于 2024年05月4日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Jill

与家人出行

2024年04月27日

满意：清洁度、员工和服务、住宿条件和设施

This is by far the best hotel I have ever stayed. It is older, on the historic register. The rooms are so charming and extremely inviting. Everything was very clean as well. Our room had a balcony that overlooked a well maintained rose garden and courtyard. So very quiet and peaceful. We even slept with the patio door opened! Staff was friendly and helpful. They even gave me a little goodie bag as they knew I was running the Big Sur Marathon. I highly recommend the Merritt House!

2024 年 4 月入住 2 晚

Taylor 于 2024年04月28日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Rocco

与家人出行

2024年04月12日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great little hotel, clean and with very nice decor. Excellent service and lovely rooms.

2024 年 4 月入住 1 晚

Taylor 于 2024年04月18日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Emily

与配偶出行

2024年04月7日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Loved the location! Very walkable to everything you need around the area

2024 年 3 月入住 1 晚

Taylor 于 2024年04月7日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

4/10 很差

Ryan

与家人及幼儿出行

2024年04月7日

满意：清洁度

不满意：住宿条件和设施

First time staying here and unfortunately was a frustrating experience. Start with the good - maids were friendly and effective in keeping the place clean. We checked in on a Wednesday and out on Saturday. Breakfast nook quaint and OK with basic options (bagels/toast, hard-boiled eggs, muffins/pastries, apples/oranges, yogurt, cheerios/Raisin Bran, coffee but nothing other than cold water for kids). Now for the frustrating - on day 1 we informed the front desk the tv was not working. They had no ideas but said they would get back to us. I proceeded to check in each morning/evening before/after our day’s activities. I was told repeatedly they would talk to a manager. Long story short, they NEVER fixed or even FOLLOWED UP with an update. There is no maintenance person onsite and the nice girls that work the front desk really had no idea how to help drive to a solution. I didn’t expect them to be able to provide tech support personally, but at least contact someone who could. Just very poor customer service. Two other things to note. 1- After checking in and seeing our room had no tub (just a walk-in shower) I asked if there was another room we could switch to that would be better for our small child. Answer: “None of our rooms have tubs.” 2 - The heater in our room was one of the older baseboard radiant heaters (not a problem by itself). Unfortunately it was located right behind a bed headboard (literally touching it) which felt unsafe and tough to sleep .

2024 年 4 月入住 3 晚

10/10 超赞

Kimberly

与家人出行

2024年04月5日

满意：清洁度、员工和服务、住宿条件和设施

Staff was amazing. Accommodating and kind! Such a wonderful experience

2024 年 4 月入住 1 晚

Taylor 于 2024年04月5日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Nicole

与配偶出行, 团体旅客

2024年03月31日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful rooms with a lot of personality! Within walking distance to a lot tourist attractions. The beds were really comfortable and the fireplace added a lot of coziness. I do not recommend driving a large vehicle because the parking was a little bit of a challenge. The continental breakfast was not the greatest but definitely not a game changer for myself.

2024 年 3 月入住 1 晚

Taylor 于 2024年03月31日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Ronald

2024年03月24日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 3 月入住 1 晚

Taylor 于 2024年03月25日的回复

Thank you for taking time to leave this review. We hope to see you again in the future

10/10 超赞

Patrick

2024年03月21日

满意：住宿条件和设施

Very noce.

2024 年 3 月入住 1 晚

Taylor 于 2024年03月23日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

David

2024年03月10日

满意：员工和服务

2024 年 3 月入住 1 晚

Taylor 于 2024年03月11日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Rudolf

与家人出行

2024年02月29日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Cozy

2024 年 2 月入住 2 晚

Taylor 于 2024年03月2日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Sarah

与家人及幼儿出行

2024年02月27日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We loved the room and garden right outside the door. The breakfast was great, nothing huge but a good start to our day! My only complaint was the street noise was loud at night.

2024 年 2 月入住 3 晚

Taylor 于 2024年02月27日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Brent

2024年02月20日

满意：清洁度、员工和服务、住宿条件和设施

Very nice and location is perfect for walking to the wharf or downtown.

2024 年 2 月入住 3 晚

Taylor 于 2024年02月23日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Robin

2024年02月18日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 2 月入住 1 晚

Taylor 于 2024年02月23日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

4/10 很差

Tiffany

与配偶出行

2024年02月14日

满意：清洁度、员工和服务、住宿条件和设施

The property itself is very nice. It was clean, and the staff was friendly. The major issue was no access to a front desk or employee. The empty room next to use had an alarm that went off at 5:55AM, and there was no way to find someone to enter and turn it off. We ended up getting up and leaving to get away from the noise. I did call the number listed, and left a message, and never heard anything regarding it. We never get to sleep in, so it was tremendously disappointing to be awoken so early with no solution. I realize it is a fluke situation, but it ruined an expensive night away.

2024 年 2 月入住 2 晚

Taylor 于 2024年02月17日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

2/10 糟糕

Zachary

2024年02月11日

不满意：清洁度、员工和服务、住宿条件和设施

Did not like anything about this property. The room we stayed in had a broken toilet and leaked all over our belongings and we didn’t stay because our clothes were soiled by dirty toilet water. We checked in at 1pm went to Monterey bay aquarium all day returned around 5:30 used the toilet once and it had a major leak and we left at 7pm. Worst hotel I have ever stayed at.

2024 年 2 月入住 1 晚

Taylor 于 2024年02月17日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Marisa，Modesto

与配偶出行

2024年02月11日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Merritt House was a solid place to stay, only complaint is that there is a lot of road noise.

2024 年 2 月入住 1 晚

Taylor 于 2024年02月15日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Mary

与配偶出行

2024年02月5日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great place, quiet and beautiful gardens

2024 年 1 月入住 2 晚

Taylor 于 2024年02月9日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Diane

商务旅客

2024年02月5日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Location, location, location

I was in town for a business convention and did not want to stay in the generic large hotel chain so I found Merritt House and it could not be more convenient! It's a way to get away from the convention crowds yet still be very close.

2024 年 1 月入住 4 晚

Taylor 于 2024年02月9日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Allen

2024年02月4日

2024 年 1 月入住 1 晚

Taylor 于 2024年03月20日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Rachel

与家人出行

2024年02月2日

满意：清洁度、员工和服务、住宿条件和设施

The staff were pleasant and helpful. The location is great, near many restaurants and walkable. Our room was cute but the bathroom did have ants and the toilet got plugged up. Staff brought a plunger right away but plumbing seems older. Just a few little things that aren’t deal breakers. We did miss having a pool and spa to use, so we will likely stay at the Portola again in the future like we usually do.

2024 年 1 月入住 2 晚

Taylor 于 2024年02月3日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Sharon R.

2024年01月28日

2024 年 1 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Darin

2024年01月25日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 12 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Deborah

团体旅客

2024年01月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The bed, linens, and pillows were very comfortable. The location is very walkable to the wharf and if you are into longer jaunts down to cannery row and the Monterey Bay Aquarium. We logged 15,000 steps in one day! The building is not what is pictured in the photographs- the majority of rooms are in buildings around the original Merritt House. The vaulted ceilings and fireplace were awesome. However, the room smells of the chemicals from the prefab logs they give you. Be aware there is not an elevator so you will need to lug your bags up two short flights of stairs to get to the second story.

2024 年 1 月入住 2 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

2/10 糟糕

Siqi

2024年01月16日

不满意：员工和服务

2024 年 1 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Maria

2024年01月15日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Donald

与配偶出行

2024年01月14日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

both check-in and check-out staff were highly welcoming

2024 年 1 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

GINGER

2024年01月10日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

QUIET CLEAN LITTLE HOTEL

This little hotel is a close walking distance to the wharf and various businesses, including a great crepe restaurant less than 2 blocks way. The service was excellent and staff was very friendly. Super clean, with a quaint little breakfast room, filled with pastries and various easy food items.... If you want old style, this is the place.. Small, cozy, and even had a nice fireplace.

2024 年 1 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Stacey，Oyster Bay

与家人出行

2024年01月4日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This historic landmark hotel is very charming! We stayed on the second floor in 2 rooms, there were cathedral ceilings and working fireplaces in the room with double French doors onto a balcony overlooking a beautiful small courtyard. The room was immaculate, the decor cute and brand new. Tiles, counters and fixtures all quality and brand new. Smelled great no mildews smell. The included breakfast was convenient, the parking was a bit tight for our minivan rental but again super convenient.

2023 年 12 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

真实旅客

2024年01月2日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beautiful Historic Hotel

The hotel was beautiful and in a great location. There was a fire place in the room and the hotel provided the fire log and matches. The breakfast left something to be desired, but it was included in the stay.

2023 年 12 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Chris

2024年01月2日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very cute and quaint inn, feels very homey and the rooms have high ceilings and immaculate bathroom/shower area. Just unfortunate that the walls are paper thin, both nights I stayed at room 15, I was woken up by my neighbors.

2023 年 12 月入住 2 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Meredith

2024年01月1日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Helen

2023年12月27日

2023 年 12 月入住 1 晚

Taylor 于 2024年01月30日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

真实旅客

与家人出行

2023年12月12日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 3 晚

Taylor 于 2023年12月25日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Matthew

2023年12月12日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great rooms, great location.

What a great place to stay. Rooms were really great much bigger than expected. Our room had a fireplace and they give you a complimentary log to burn. The location is also great. 5 minute walk to tons of restaurants, coffee shops and the warf. Bonus that it’s a very nice older place with history. Next time I’m in the area I’ll stay here again for sure!

2023 年 12 月入住 1 晚

Taylor 于 2023年12月25日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

Caitlin

与配偶出行

2023年12月11日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We really enjoy staying at the Merritt House (our third time). It is convenient (walkable) to almost everything in Monterey. The historic adobe and garden at the center of the hotel property is a cool feature, too - stay in it, if you can! The other rooms are all nice, well decorated, and comfortable. I recommend an upstairs room with vaulted ceilings. Very convenient to have breakfast on offer and the staff are all lovely and helpful. We'll be back!

2023 年 12 月入住 2 晚

Taylor 于 2023年12月25日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

8/10 还可以

Amanda

2023年12月11日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 2 晚

Taylor 于 2023年12月25日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

6/10 一般

Jeffrey

2023年12月1日

满意：清洁度、员工和服务、住宿条件和设施

I really liked what they had advertised and didn’t mind paying a little extra for the convenience to the conference center, but what was delivered didn’t meet expectations. When I arrived the heat was on in the room, which was set to the max temperature, meaning the room temperature was over 80 degrees. There were no windows to open and the only option was to leave the front door open. I did discover a fan in the closet the next morning, but not after spending a restless night sweating it out. Soap, shampoo and conditioner dispensers were unmarked in the shower, so I ended up washing my hair with body wash. No biggie, it just would have been nice to know.

Taylor 于 2024年02月15日的回复

Thank you for taking time to leave this review. We hope to see you again in the future!

10/10 超赞

christine

2023年12月1日

满意：住宿条件和设施，员工和服务

Excellent!

2023 年 11 月入住 1 晚

Taylor 于 2023年12月5日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 超赞

tommy

团体旅客

2023年11月28日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nice room and very good service

2023 年 11 月入住 1 晚

Taylor 于 2023年12月5日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 超赞

Deborah，Angels Camp

商务旅客

2023年11月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I love this boutique hotel. I stay here every November when I attend a conference. The rooms are nice and the suites are adorable with a nicely decorated living room with a fireplace and complementary fire log. The bathroom vanity area is spacious and the bathroom & shower are nicely decorated a very clean. The only downside is the parking. It is very limited and the spots are tiny. The first time I stayed there I went to check and my mid-sized vehicle was blocked in because someone parked a large vehicle in a designated spot behind me and there was no room to back out. I had to leave my car there and come back for it later. Now, I always check in early so I can get a good spot and then I take a Lyft everywhere.

2023 年 11 月入住 3 晚

Taylor 于 2023年11月22日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

8/10 还可以

Ian

与家人出行

2023年11月20日

满意：客房舒适度，员工和服务

Poorly cleaned and attended but cute and good loca

The hotel was nice with a good location. And cute rooms but they were poorly cleaned with past guests things still in the room. Then the alarm clock went off at 3 am and woke up the whole family even though we didn't touch it.

2023 年 11 月入住 1 晚

Taylor 于 2023年11月20日的回复

Good morning, Thank you for making us aware of the alarm during your check outFor future reference it would be much appreciated if you let the front desk know if you feel like the room was not properly cleaned the day of your check in so we can best assist you.Thank you for taking the time to leave this review We hope to see you again in the future.

10/10 超赞

Kelly

2023年11月17日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 11 月入住 2 晚

Taylor 于 2023年11月18日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 超赞

NOEMI

与家人出行

2023年11月8日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Walking distance to Old Fisherman’s Wharf and Cannery Row. Walking Path/Beach Access. I would come back and stay here again.

2023 年 11 月入住 1 晚

Taylor 于 2023年11月8日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 超赞

Jane

2023年10月23日

满意：清洁度、员工和服务、住宿条件和设施

It was quaint, staff was friendly, rooms were clean. My only complaint is there is no one at the front desk at night. I was given a log for the fireplace and told to use the matches in my room. There were no matches. Also some guests were super loud after midnight. There was no one to call for help.

2023 年 10 月入住 1 晚

Taylor 于 2023年10月23日的回复

Thank you for taking time to leave this review, we are sorry for the inconvenience to you and we hope that does not stop you from coming back ! For future reference we do have the managers number posted on our front office door for any after hours inquires.

10/10 超赞

Lorena

2023年10月22日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Birthday weekend getaway

The front staff girls were very sweet. The room was Perfect.

2023 年 10 月入住 1 晚

Taylor 于 2023年10月22日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

10/10 超赞

Lillian

2023年10月15日

满意：清洁度、员工和服务、住宿条件和设施

Staff was very nice and accommodating. Will return.

2023 年 10 月入住 3 晚

Taylor 于 2023年10月15日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

8/10 还可以

Manuel

2023年10月15日

2023 年 9 月入住 4 晚

Taylor 于 2023年11月4日的回复

Thank you for taking time to leave this review. We look forward to seeing you again in the future!

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关于梅里特豪斯酒店的点评

点评

超赞

9.2/10

9.0/10

8.2/10

8.6/10

8.6/10

点评

8/10 还可以

Ziyu

Ziyu

10/10 超赞

Colleen

Colleen

8/10 还可以

Paulette

Paulette

10/10 超赞

Jill

Jill

10/10 超赞

Rocco

Rocco

10/10 超赞

Emily

Emily

4/10 很差

Ryan

Ryan

10/10 超赞

Kimberly

Kimberly

8/10 还可以

Nicole

Nicole

10/10 超赞

Ronald

Ronald

10/10 超赞

Patrick

Patrick

8/10 还可以

David

David

10/10 超赞

Rudolf

Rudolf

10/10 超赞

Sarah

Sarah

10/10 超赞

Brent

Brent

10/10 超赞

Robin

Robin

4/10 很差

Tiffany

Tiffany

2/10 糟糕

Zachary

Zachary

8/10 还可以

Marisa，Modesto

Marisa

10/10 超赞

Mary

Mary

8/10 还可以

Diane

Location, location, location

Diane

10/10 超赞

Allen

Allen

8/10 还可以

Rachel

Rachel