Villas in Montes de Oca

"Excellent service. Beautiful restaurant. "

"Great location. Push open the wood window, the cathedral towers are right in front of you! The staff is nice and helpful. I did not need to use the hotel parking since it is not hard to find street parking which is only 3 minutes walk."

"No minibar or room safe."

"Good value for the price! Very good restaurant with local lam and wine!"

"On booking I outlined that the trip was to celebrate our anniversary. I booked a non smoking club room on a higher floor What we got was a disability room that smelt of odour or smoke with curtains hanging of their hooks, a seat that had multiple cigarette burns And some stains on the toilet seat. We pointed this out at reception and they sent up cleaning staff who sprayed the curtains and room with air freshner and left. We left to go sightseeing for a couple of hours and then returned to a still quite smelly room. I agai went to reception and complained to a women with purple hair who spoke to me in a very uninterested ambient manner saying you booked a basic room what else do you expect I replied saying that my booking was for a club room and my expectation was for clean one free of tissue I mentioned. She then said I got a high room and there was nothing she could do."

"One of the worst hotel stays I've ever experienced. This hotel is an embarrassment and should not have been opened when we stayed. The room was extremely dated with cracked and patched walls that had not been painted, worn, and bare carpet with holes (literally), no bed skirt so just an exposed base. The restaurant was closed for the season, the bar was closed two nights a week, including one of nights we stayed. There was no mention of any of this or the construction going on when booked. Just an experience to forget in a hotel I wish I hadn't chosen. As for the construction, there was loud banging and noise every morning starting around 7-8 and into the evenings until 6. One day the entire hotel filled with and was left with coat of dust on virtually every surface everywhere. What's worse, this was not cleaned in the breakfast area for the next morning. The tables and chairs were filthy, everything was still covered in a thick white coat of dust. Quite simply, this hotel should not be open and operating in this kind of state, especially with the construction. Obviously, based on the condition of the room, the hotel is in bad need of upgrade, and apparently the construction is to do that as the entire first floor was closed for renovations. All in all, a terrible stay at an embarrassment of a hotel that leaves me unlikely to ever book at a Eurostars property again. The complete lack of regard for guests in this hotel is enough to put me off the brand entirely."

"Excelente "

"Lovely staff"

"Very nice clean centrally located hotel with gas station and restaurant on site "