Monticello Monticello Casino and Raceway Hotels

"Horrible- "

"Pool side seating was comfy and family friendly. The staff was friendly too Rarely seen in other resorts"

"There is was no housekeeping to clean the room. We had to call front desk to get clean towels and while staying we emptied our trash cans daily. Honestly I am not sure how the hotel can justify charging the resort fees when I was the housekeeper during my 5 days stay. We did have Wi-Fi but that was the only perk that we received during our stay. Hotel staff very friendly and helpful. This seems to be a common issue with hotels since Covid charging resort fees and not providing anything in return."

"Good communication. Easy to check in and out."

"Was only here for a night, but the front desk people and the general staff around in the morning were super friendly and helpful. This will definitely be my new go to when I’m traveling to the area, which is often. One critique is I wish they had nice big visible cameras on every angle of the exterior to monitor to the parking lot."

"Never disappoint 😊"

"We booked this property as our 31st eve gate-away for 7 families (including kids and toddlers) and paid very hefty price for this below average property)This house is pretty much dated and old so it has a typical foul smell in all the units especially the one main ones where you have kitchen and living room.This property has 5 different units as rightly listed.We checked in around 4 pm on Dec 30th.To our surprise pathways were full of Black Ice (snow turned into ice) as snow was not removed at all from pathways, It was very slippery if you are walking from one unit to another. It was never cleared through out our check out despite several calls, messages to the Host (Shira). We had several accidents during our stay due to that. The water/drain pipe was frozen in one of the unit (2 bedrooms) and had no water so we were unable to use that. In another unit toilet flush was not working so that was also unusable. The response time is very poor & these issues were not resolved until check out. Nails protruding from doors and walls which is very risky especially if you have kids. Heater panels and controls were broken. Extremely poor lights in the bedrooms so at night it is almost dark in the bedrooms.we shared everything on email via photos/videos and asked for refund but no response from Host/Shira. "

"We rented this home for our family thanksgiving and everything was perfect. There is plenty of space, fun things to do in the house and nearby area, BBQs, seating areas, dining area and a fully-stocked kitchen that had everything we needed for our meal. Thank you to the hosts! "

"The property was very neat and clean. It suited our needs very well. "