季节性开放的室外游泳池

关于蒙蒂塞洛旅馆的点评

2 out of 5
蒙蒂塞洛旅馆
1273 W Broadway St, Monticello, IN

点评

8.2

很好

10 分 - 超赞。95 条好评,共有 222 条点评" "
8 分 - 还可以。80 条好评,共有 222 条点评" "
6 分 - 一般。26 条好评,共有 222 条点评" "
4 分 - 很差。8 条好评,共有 222 条点评" "
2 分 - 糟糕。13 条好评,共有 222 条点评" "

8.2/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Ashley

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
When I arrived, they informed me at check out, no one had been in the room for a while and needed to turn the heat on. It was one of the coldest days of the year that night, I had to leave for an hour for the room to get warm ;)
2024 年 1 月入住 1 晚
Kim 于 2024年02月15日 的回复
Thank you for the review. We are sorry to hear that you had to leave until the room got warm. I apologize for the inconvenience.

10/10 超赞

Gary

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Clean and cheap. Friendly staff. Would visit again.
2024 年 1 月入住 1 晚
Kim 于 2024年02月15日 的回复
Thank you for your review. We are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 还可以

Michael

与配偶出行
满意:住宿条件和设施,服务设施
Staff was friendly and helpful
2023 年 11 月入住 2 晚
Kim 于 2023年11月25日 的回复
Thank you, Michael for your review! We are happy to hear that the staff was friendly and helpful. We hope you decide to stay with us again in the future. Hope you had a great Thanksgiving!!

10/10 超赞

Roy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely be back.
2023 年 9 月入住 2 晚
Kim 于 2023年10月18日 的回复
Thank you for submitting a review of your recent stay with us. We are pleased that you enjoyed your stay and we look forward to seeing you again.

4/10 很差

Timothy

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Two stars is a stretch
You (almost) get what you pay for. It's dated & it's rough. It's a roof & four walls - nothing more.
2023 年 9 月入住 3 晚
Kim 于 2023年10月18日 的回复
Thank you for your review. Your feedback is important to us. I'm so sorry that you were not happy with your stay and I sincerely apologize. You came to stay because you were in town for work and unfortunately we do not put work crews in our best rooms. That's how our carpet gets ruined along with other things. We are here to provide rooms for guest passing through or in town visiting family or on business. We are a small property and we just aren't able to let guest stay weeks at a time. Again, I apologize and hope you understand.

4/10 很差

Teresa

与配偶出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
This property is not as explained in description. When we arrived, guy at desk says its not our best room, but its the only queen size left, which is what i reserved. Bathroom was horrible, ceiling tiles coming down, paneling bowed and coming off, air conditioner was very loud, smelled musty, pillows were lumpy. It said renovated rooms, not that one. Dont recommend!!
2023 年 9 月入住 1 晚
Kim 于 2023年09月24日 的回复
Thank you for the review. I sincerely apologize that you were not happy with the room. We are in the process of renovating our rooms and unfortunately that room has not been done yet. It was very late when you arrived so the other ones were taken. My staff mentioned that he had offered to give you a different room that was renovated but you declined. I'm truly sorry this happened and I sincerely apologize.

6/10 一般

Margie

与配偶出行
不满意:住宿条件和设施
Noisy
2023 年 9 月入住 3 晚
Kim 于 2023年09月6日 的回复
Thank you for the review of your recent stay with us. I sincerely apologize for it being noisy. I'm going to look into ways to help with that. We do appreciate the feedback.

6/10 一般

Nadra

满意:客房舒适度,清洁度
Nice enough for our needs.
It was convenient for the plans we had, places we needed to go. The bed was comfortable, but the room was a bit dated. It served its purpose.
2023 年 9 月入住 1 晚
Kim 于 2023年10月27日 的回复
Thank you for writing a review. We value your feedback. We are glad to know that your room served your needs and was comfortable. We are a bit dated but we are working hard to update although I think that is part of our charm. We hope you choose to stay with us again in the future.

2/10 糟糕

Kendall or Zach

不满意:清洁度
2023 年 8 月入住 2 晚
Kim 于 2023年08月29日 的回复
Thanks for the review. We appreciate the feedback

8/10 还可以

YIYI

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The property is clean, I like it.
2023 年 8 月入住 2 晚
Jag 于 2023年08月22日 的回复
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly and the room was clean. We do hope you choose to stay with us again should you return to the Monticello area. Sincerely, General Manager

8/10 还可以

Pamela

2023 年 8 月入住 1 晚
Kim 于 2023年09月10日 的回复
Thank you for your review of your recent stay with us. We value your feedback. We hope to see you again in the future should you return to the area! :)

10/10 超赞

Angela

满意:住宿条件和设施,员工和服务
Check-in was simple and easy, both staff members that we've had to interact with were super nice and professional, and us and the kids had the entire pool to ourselves. Wonderful first night stay and we plan to stay another night
2023 年 8 月入住 1 晚
Kim 于 2023年08月19日 的回复
Thanks so much for your review. We are so glad that the staff was nice and you and your kids enjoyed the pool. We look forward to seeing you again soon.

8/10 还可以

Lan

满意:清洁度、员工和服务、客房舒适度
The staff is kind and very helpful. It is practical and comfortable and budget friendly stay.
2023 年 8 月入住 1 晚
Kim 于 2023年08月17日 的回复
Thank you for writing this review. It is good to know that your stay was comfortable and the staff was helpful and friendly. We do hope you stay with us again in the future.

6/10 一般

Sarah

与家人出行
满意:员工和服务
不满意:服务设施,清洁度
I picked this place based on the cleanliness reveiws but was disappointed when i arrived. Yes its dated and needed minor fixings. The staff was nice.
2023 年 8 月入住 1 晚
Kim 于 2023年08月13日 的回复
Thank you for writing a review of your stay with us. I'm so very sorry to see that you were disappointed when you arrived. Please accept our sincerest apology.

10/10 超赞

Jeff

2023 年 7 月入住 1 晚
Sincerely, Kim Dalton Manager 于 2023年08月23日 的回复
Thank you for the rating. We appreciate the feedback. It is great to know that you enjoyed your stay with us and we hope to see you again in the future

10/10 超赞

Holly

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Staff was great! We also enjoyed having a pool onsite
2023 年 7 月入住 2 晚
Kim 于 2023年07月31日 的回复
We are pleased to hear that the staff was great and you enjoyed the pool. Come see us again in the future! It was great having you and your family here.

10/10 超赞

Kristy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very quiet and convenient place to stay.
2023 年 7 月入住 2 晚
Kim 于 2023年07月29日 的回复
Thanks for letting us know everything was quiet and convenient for you. We hope to see you again soon!!!

10/10 超赞

Shelly

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet. Great value!
2023 年 7 月入住 2 晚
Kim 于 2023年07月28日 的回复
Thank you for the review. Its great that you found everything to be clean and quite and that it was a great value for you. Hope to see you again.

6/10 一般

Robert

与家人出行
Indiana Beach layover
No frills hotel. Relatively clean. Safe and quiet. Just a two night stop to take the grandsons to Indiana Beach. It was okay. The pool was nice and clean. People were friendly.
2023 年 7 月入住 2 晚
Kim 于 2023年07月28日 的回复
Thank you for the review. We are happy to know that everything was okay. We hope your grandsons enjoyed Indiana Beach and hope to see you again soon.

8/10 还可以

Richard

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nothing either terrible or outstanding. A comfy place to sleep for a couple of evenings.
2023 年 7 月入住 2 晚
Kim 于 2023年07月25日 的回复
We are happy to know that you didn't find anything terrible and that you had a comfortable sleep. Hope to see you again soon.

8/10 还可以

Sheila

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Good location for our travel by bicycle.
2023 年 7 月入住 1 晚
Jag 于 2023年07月23日 的回复
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly and the room was clean. We do hope you choose to stay with us again should you return to the West Lafayette area. Sincerely, General Manager

10/10 超赞

Karen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel! Has everything needed for a good stay!
Nice hotel room for the price. Very clean and room was better than expected. Friendly staff. Pool was nice and clean. The hotel was quiet, which I was very happy about. I've been to some hotels that were so loud at night that I couldn't sleep. The bed was comfortable. But my only complaint was the pillows were not. There was no firmness to them at all. Bring your own, if you can. Room had a coffee maker and a mini fridge, which was great. I highly recommend this hotel! Would definitely stay there again!
2023 年 7 月入住 2 晚
Kim 于 2023年07月15日 的回复
Thank you so much for your review. We are happy to know that it was better than you expected. I apologize that your pillow wasn't comfortable for you. I hope you stay with us again in the future. I'll make sure that you have a firm pillow as we strive to make sure everyone is comfortable and happy with their stay. Enjoy the rest of your summer!!!

10/10 超赞

Tiffany

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very nice little motel close to Indiana Beach! We usually don't choose motels because of safety and noise concerns. However, we will definitely stay here again! Check in was easy and the staff was very friendly. Our room was spacious, beds and pillows were very comfortable, everything was clean, mini-fridge kept our food cold, a/c was adequate (and worked nicely as white noise without being annoying.) We were told our room - 131 - was updated not long ago and had a flat-screen TV. The area outside our room was nice, clean, and felt safe. There is also a pool and the water temp was nice, and it was very clean. It is small but ranges from 3' to 8'. We used the pool a bit the first night and was able to get in early to use it before we checked out which was very nice of the staff. This motel is also very close to Walmart and restaurants. Cons for those who may need to know.. however, these weren't big issues for us and won't stop us from staying again: The lobby closes at 10:30 or 11pm and that's where the ice machine is. The drain in our shower was very slow, and the toilet clogged up (there is a plunger in the bathroom and was quickly cleared). The pool doesn't open until noon. The WIFI seemed to go in and out. Overall, we had a very nice stay and will be back whenever we go to Indiana Beach.
2023 年 7 月入住 1 晚
Jag 于 2023年07月12日 的回复
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly and the room was clean. We do hope you choose to stay with us again should you return to the Monticello area. Sincerely, General Manager

8/10 还可以

Diane

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Kim 于 2023年07月5日 的回复
Thank you for the review. We appreciate the feedback. Enjoy the rest of your summer!!!

10/10 超赞

Edward

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This was a nice old style hotel just off the main drag . Easy parking , friendly staff , everything was in good condition and working . Pool was clean easy to get to with a nice patio . Had no issues during our stay . Thank you
2023 年 7 月入住 2 晚
Kim 于 2023年07月3日 的回复
Thanks so much for the review. We are pleased that you were happy with your stay with us and you had no issues. It's great that you got to enjoy the pool. We hope to see you again in the future should you return to the area. Enjoy the rest of the summer!!!

6/10 一般

james

2023 年 6 月入住 1 晚
Kim 于 2023年07月20日 的回复
Thank you for the review. We appreciate the feedback!

10/10 超赞

Cyndi

满意:清洁度、员工和服务、住宿条件和设施
The room and the premises were very clean, and I found the staff to be very nice.
2023 年 6 月入住 3 晚
Kim 于 2023年06月23日 的回复
Thanks so much for the review. We are pleased to know that you were happy with your stay with us. We hope you choose to stay with us again in the future. Have a wonderful day!

10/10 超赞

Irving

与家人出行
满意:清洁度
Nothing.
2023 年 6 月入住 1 晚
Kim 于 2023年06月12日 的回复
Thank you for giving us a 5 out of 5. We are so happy that you found nothing wrong and you were happy with your stay. Come visit us again soon!

8/10 还可以

Matthew

2023 年 6 月入住 1 晚
Kim 于 2023年07月1日 的回复
Thank you for your review. We appreciate the feedback and hope that you choose to stay with us again in the future.

8/10 还可以

Robert

满意:清洁度、员工和服务、住宿条件和设施
Nice family ran motel will be staying there again when in town for business.
2023 年 5 月入住 2 晚
Kim 于 2023年06月7日 的回复
Thank you for the review. We are happy to know you enjoyed your stay with us and we look forward to seeing you again.

8/10 还可以

Joseph

2023 年 6 月入住 1 晚
Kim 于 2023年06月8日 的回复
Thanks for the review. We appreciate it!

6/10 一般

Kenneth

与配偶出行
Thin walls ,could hear a TV playing all night.
2023 年 5 月入住 2 晚
Kim 于 2023年06月1日 的回复
Thank you for the feedback. We appreciate it. I apologize for TV playing all night in the other room. I've passed this information along to our maintenance.

10/10 超赞

Thomas

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Quiet, clean, happy
2023 年 5 月入住 1 晚
Kim 于 2023年05月24日 的回复
Thank you for the review. We appreciate the feedback. It pleases us to know that you were happy with your stay with us. Come back and see us again sometime.

8/10 还可以

victoria

与家人出行
不满意:客房舒适度,清洁度
Very basic motel, with questionable cleanliness ( saw hairs on sheets and in the bathroom)
2023 年 5 月入住 1 晚
Kim 于 2023年05月14日 的回复
Thank you for the review. I am so sorry that you questioned the cleanliness of your room. I sincerely apologize and I have shared your review with the housekeeping staff. Finding hairs on the sheets is unacceptable and we are taking steps to prevent this in the future. Again, I apologize and thank you for bringing this to our attention.

10/10 超赞

Judy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
No frills but sparkly clean and comfortable!!
2023 年 5 月入住 1 晚
Kim 于 2023年05月15日 的回复
Hi Judy. Thank you for writing this review. We are glad to know that your room was clean and comfortable. Those are the 2 things we strive for the most. It was nice having you here. We hope you come back in the future if you return to the area.

10/10 超赞

Richard

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
I stay here every time I go to Indiana Beach. They are cheapest in town. Clean updated rooms. Parking directly in front of room. Staff very friendly. They are only couple miles from amusement Park.
2023 年 5 月入住 2 晚
Kim 于 2023年05月12日 的回复
Thank you for the review. It is always nice to see you and your daughter. Thank you for choosing us as your place to go while visiting the area. We look forward to seeing you both again soon.

6/10 一般

Rose

与配偶出行
满意:清洁度
I think the motel is improving, but I guess I am used to a bit more modern motel. It might be time to change the carpet and perhaps order some new pillows. The price was most reasonable.
2023 年 5 月入住 1 晚
Kim 于 2023年05月7日 的回复
Thank you for the review. We are always trying to improve and your review helps us to know what the guests want improvement on so it was very helpful. I hope you enjoyed the time spent with your family.

10/10 超赞

Carl

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked they kept the uniqueness of the original structure and design and still clean and quaint. They have done a wonderful job of preserving the hotel.
2023 年 4 月入住 2 晚
Kim 于 2023年04月18日 的回复
Thank you for the review. We are so glad you enjoyed your stay with us. Thank you for compliments. It is important to us to keep everything quiet and comfortable. We hope you visit us again sometime soon.

8/10 还可以

John

满意:员工和服务
不满意:住宿条件和设施,清洁度
2023 年 3 月入住 4 晚
Kim 于 2023年03月7日 的回复
Thank you for the review. We appreciate the feedback.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfectly fine stay. Basic motel room but very clean! Great for the price.
2023 年 2 月入住 1 晚
Kim 于 2023年02月27日 的回复
Thank you for your review. We are happy to hear that everything was perfectly fine and you were happy with your stay with us.

8/10 还可以

Robert

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Older independent owned clean and well kept. It was exactly what I was looking for in the area. I will stay there again when working in the area.
2023 年 2 月入住 5 晚
Kim 于 2023年02月13日 的回复
Thank you for the review! We are happy to know that you enjoyed your stay with us. Looking forward to seeing you again in the future when you are working in the area.

10/10 超赞

Jeremy

与家人出行
满意:住宿条件和设施,清洁度
Comfortable bed, had a microwave fridge. It was nice!!
2022 年 12 月入住 1 晚
Kim Manager 于 2022年12月29日 的回复
Thank you for your review. Your feedback is important to us. We are happy to know that you were comfortable and pleased with everything. Come see us again sometime. We love to see familiar faces.

10/10 超赞

LISA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff friendly and helpful. Waa veru clean room. And quiet.
2022 年 12 月入住 2 晚
Kim 于 2022年12月13日 的回复
Thank you for your feedback. It means a lot to us. We are happy to hear that the staff was friendly and that your room was clean and quiet. Hope to see you again in the future Lisa.

10/10 超赞

Lisa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 2 晚

10/10 超赞

Judith

满意:员工和服务,清洁度
Very clean. Desk staff found best room offered area for visiting. local family run. housekeepers local.. Seemed All-American kind of place.
2022 年 11 月入住 1 晚
Jag 于 2022年11月20日 的回复
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly, and the room was clean. We have shared this comment with the management staff to ensure this is addressed. We do hope you choose to stay with us again should you return to the Monticello area. Sincerely, General Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and kind
Clean sheets and clean bathroom. Very kind staff.
2022 年 10 月入住 1 晚
Kim 于 2022年11月1日 的回复
Thank you for your review. We are so glad that everything was clean, and you were treated kindly by the staff.

8/10 还可以

Paul

2022 年 10 月入住 1 晚

10/10 超赞

Hui

满意:清洁度、员工和服务、住宿条件和设施
Had a nice stay
2022 年 10 月入住 1 晚
Kim 于 2022年10月16日 的回复
Thank you for the review. We are happy to know you had a nice stay with us. It was a pleasure having you here. We hope you decide to stay with us again in the future when you come to visit your son at Purdue.

10/10 超赞

Skip,Hudsonville

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice Motel. Dated a bit like most motels but very friendly staff
2022 年 9 月入住 1 晚
Kim 于 2022年09月26日 的回复
Thank you for the review. We appreciate the feedback. We are happy that you felt that you were treated friendly and that you enjoyed your stay. We hope to see you again in the future!

10/10 超赞

A Daniel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚
Kim 于 2022年09月26日 的回复
Thank you for giving us a 10!! We are so glad that you found everything to be to your liking. Come see us again if you ever return to the area. We love to see familiar faces!