The room was clean and staff was very helpful. The restaurant onsite was delicious and reasonable.
Norma
2025 年 7 月入住 4 晚
10/10
Hôtel très agréable, calme et propre.
Le personnel super agréable
Sarah
2025 年 5 月入住 2 晚
6/10
Room was adequate. TV and room safe did not work and there was no desk lamp.
Paul
2025 年 6 月入住 2 晚
6/10
The hotel has a front gate which gave some feeling of security. The hotel is very noisy with kids using the pool area screaming when we arrived in the evening. The front attendant was helpful however we booked two rooms, one had to be changed 3 times due the shower backing up and both reserved rooms were dirty. We were told the bar was open until 11pm and kitchen served to 10pm. Our first night the bar attendant was rude and irritated when we arrive at 9:45pm asking for food and was rude, I was embarrassed by the treatment we received. Worst experience I have ever had at this hotel or hotel any ever. The next night we went down for a late drink and was told the bar closes early if business is slow. Frankly it should not be advertised as having amenities the hotel cannot service. I thought possibly the poor experience maybe because I used Expedia to book and other previous bookings were made directly with the hotel. That being said i felt it was inexcusable and that the means of booking cannot explain the poor customer experience. This used to be my hotel of choice when in Montreal and recommending to others. Tim for change,
Olutosin
2025 年 6 月入住 2 晚
10/10
Wonderful service from staff and spacious rooms in a reasonable price!
Hetav
2025 年 6 月入住 2 晚
10/10
Nice faculty, will return, easy access to highway, And Helen in the restaurant was awesome
Normand
2025 年 6 月入住 2 晚
10/10
The stuff are very helpful,
The room was very clean
Charbel
2025 年 3 月入住 1 晚
10/10
Loved it! Best pet friendly hotel with lovely staff and room!
Parrul
2025 年 6 月入住 2 晚
2/10
Walls are so thin you can hear people beside you. I couldn’t sleep all night cause the couples beside me wanted to have some fun. The furniture is old, the pool area is falling apart everything is ghetto. The they need an entire renovation.
Don’t stay here
Zheen
2025 年 6 月入住 2 晚
6/10
I find this AC was loud and annoying, everytime it turned on I would wake up. I did not have a restful night at all. I would love to return but I can't because this.
Damon
2025 年 6 月入住 1 晚
6/10
Hopefully the bathroom had a lock
Raajhesh Kannaa
2025 年 6 月入住 1 晚
8/10
Way too many noisy, misbehaved children running about, entering bar, dripping from pool, leaving wet foorprints on hall floor and in elevator. In one case we saw management ignore a parent who allowed toddlet to JUMP all over lobby furniture reoeatedly. Bartander was excellent and hard working, but bar needs longer hours qnd breakfast needs to be included for price
Audrey
2025 年 6 月入住 1 晚
10/10
It was our first time at Novotel Montreal airport area. The hotel room was clean and the mattress and pillows very comfortable. The air conditioning worked well. The restaurant had a great selection breakfast and supper. The staff were helpful. We recommend this hotel. Thank you. Louise and Paul from Keswick Ridge NB Canada
Louise
2025 年 6 月入住 4 晚
10/10
My husband and I stayed one night at the Novatel Montreal Airport and really loved it. We were a little apprehensive because of mixed reviews but were so impressed- from such a warm check-in experience (thank you, Jenny!) to a very clean and comfortable and quiet room (room 522) to a relaxing, delicious dinner in the restaurant and very pleasant breakfast and efficient check-out - all excellent. There are really lovely tasteful European touches to this hotel - from the art and decor of the lobby to the soft spa-like music in the corridor of the 5th floor. We drove and we were not going to the airport so it was not important to us but I would caution travellers going to the airport to leave a good amount of time because traffic getting to the airport can be very congested and the terminal is located at the far end of the airport from the hotel. Other than leaving extra time for the airport, if needed, we would highly recommend this hotel and look forward to returning.
Kate Macdonald
2025 年 6 月入住 1 晚
10/10
Cornelius
2025 年 6 月入住 3 晚
10/10
Very nice
Marden
2025 年 6 月入住 2 晚
6/10
Staff were ok, not much around, no shuttle busses from the hotel to anywhere.