I like that this property is centrally located in downtown montreal, walking distance from many places. I like that they provide robes in room and there is a sauna, indoor pool, jacuzzi, and gym. I like that they provide free water in the room. You can ask for more water and slippers either from the front desk or housekeeping on the floors if you see them. I don't like that you can't order room service from your room. The phones don't call housekeeping. The tablets also don't control anything in the room. I have stayed here twice and they did not work both times. However, the rooms are clean and the staff is friendly. Another note: ubers drop you off on the wrong side of the building. Not sure why that is. Regardless of this, I would still come back. The terrace looked nice but the weather wasn't, so it was closed. Muze is also not open from Mon-Wed but would love to come back and check that out.