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关于蒙特罗斯温德姆速 8 酒店的点评

2 out of 5
蒙特罗斯温德姆速 8 酒店
1705 E Main St, 1/2 Mile West Of City Limits Of Hwy 50, Montrose, CO

点评

8.2

很好

10 分 - 超赞。414 条好评，共有 1001 条点评" "
8 分 - 还可以。376 条好评，共有 1001 条点评" "
6 分 - 一般。137 条好评，共有 1001 条点评" "
4 分 - 很差。42 条好评，共有 1001 条点评" "
2 分 - 糟糕。32 条好评，共有 1001 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

7.6/10

服务设施

8.2/10

住宿条件和设施

7.6/10

环保

点评

2/10 糟糕

Eleusys

2024 年 2 月入住 1 晚
Dhananjay C 于 2024年05月19日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

4/10 很差

Simon

带宠物出行, 与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
old and outdated. Limited breakfast. Hallway and room very poorly lit.
2024 年 5 月入住 2 晚
Dhananjay C. 于 2024年05月19日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

8/10 还可以

Jeff

满意：住宿条件和设施，清洁度
Good value
2024 年 5 月入住 2 晚
Dhananjay 于 2024年05月14日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

4/10 很差

sailesh

与家人出行
不满意：清洁度
Carpeting seemed really old. Burnt hole in comforter n stains on sheet. The whole room seemed like it was on a slope.. so odd. No eggs or meat for breakfast.
2024 年 5 月入住 1 晚
Dhananjay 于 2024年05月14日 的回复
Thank you for taking your valuable time and giving us feedback of your stay. We appreciate bringing out our attention we will get it fix and make sure sheets and comforters don’t have stains and are clean and fresh

8/10 还可以

emilio

满意：清洁度、员工和服务、住宿条件和设施
Nice Place and convenient to everything
2024 年 4 月入住 1 晚
Dhananjay 于 2024年05月14日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

10/10 超赞

Liang

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
I got a larger room, it is good at the price paid
2024 年 4 月入住 1 晚
Dhananjay C 于 2024年05月1日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

8/10 还可以

gregory

2024 年 4 月入住 1 晚
Dhananjay 于 2024年05月14日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

10/10 超赞

Shahriar

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean room with all amenities. Continental breakfast.
2024 年 4 月入住 1 晚
Dhananjay C 于 2024年04月23日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

10/10 超赞

Kathy A

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Older but well kept property. Reasonable rates for our dog. Liked the landscaping also picnic tabels in back and grille area. Sometimes pet rooms feel ditier than regular rooms and this was not the case. The young lady who checked us in was real nice as well as the one this morning. Would stay again
2024 年 4 月入住 1 晚
Dhananjay C 于 2024年04月23日 的回复
Thank you for taking your valuable time and giving us feedback of your stay. We are happy to hear you had a pleasant stay at Super 8 Montrose your feedback motivate us to make our guest experience better. It would be our pleasure to accommodate you again in future.

2/10 糟糕

Chad

满意：住宿条件和设施，清洁度
不满意：员工和服务
We experienced a very traumatic experience. I would like a full refund. My husband left the room to get breakfast. I was still in bed. A strange man entered my room WITH A KEY. He was as shocked as I was. He had gone to the office because his shower wasn't working. The office gave him a key to OUR room. When we went to the front desk, the attendant said, "Oh, my bad.". I am contacted the hotel today as we just arrived home. This happened on April 16, 2024. Needless to say we will never stay at this hotel again, nor will we recommend it to anyone. This was careless and should NEVER happen. I understand that accidents do happen but their response to the situation was unbelieveable.
2024 年 4 月入住 1 晚
Dhananjay C 于 2024年04月18日 的回复
Dear Ms. Hammond,I am deeply sorry to hear about the distressing experience you encountered during your stay at our hotel. Your safety and comfort are our utmost priorities, and I fully understand your concerns regarding the security breach that occurred.Please accept my sincerest apologies for the inconvenience and worry caused by this incident. Rest assured that we take such matters very seriously, and we are conducting a thorough investigation into what transpired to prevent any recurrence in the future.In light of this incident and the impact it had on your stay, I would like to offer you a full refund for your reservation. Additionally, I would like to extend another sincere opportunity for you to experience the high standards of service and security that we strive to provide. Should you decide to give us another chance, please let me know, and we will ensure that your next stay with us is nothing short of exceptional.Once again, I apologize for the discomfort and disappointment you experienced. Your feedback is invaluable to us, and we are committed to addressing this issue comprehensively.Thank you for bringing this to our attention, and I hope to have the opportunity to welcome you back and restore your faith in our hotel.

8/10 还可以

Valerie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay! We were always provided fresh towels and toiletries, and the area had great options for food that weren’t too far of a drive. Some staff members wouldn’t always greet you, but other than that our stay was pleasant.
2024 年 4 月入住 3 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

10/10 超赞

AP

2024 年 4 月入住 3 晚
Dhananjay 于 2024年05月14日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

10/10 超赞

kevin

满意：清洁度、员工和服务、住宿条件和设施
Safe quiet
2024 年 4 月入住 7 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

10/10 超赞

Nicole，Shoreline

2024 年 4 月入住 6 晚
Dhananjay 于 2024年05月14日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

10/10 超赞

Reynner

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, excellent customer service and room well equipped
2024 年 4 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

6/10 一般

Anthony

满意：员工和服务
不满意：服务设施
They use throw pillows instead of real ones which are half the size , so bring your own pillow or stay somewhere else.
2024 年 4 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

10/10 超赞

Frances and Bill

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

8/10 还可以

Jeri

Easy
2024 年 4 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

2/10 糟糕

Adam

不满意：住宿条件和设施，员工和服务
2024 年 3 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

6/10 一般

Bonita

商务旅客
满意：员工和服务，清洁度
Property is older but comfy. Pet area had zero grass, lots of gravel. Made it really hard for my older dogs to walk on. Breakfast was good. Would stay again if I ever travel to that area again
2024 年 3 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

10/10 超赞

KATHRYN

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a comfortable clean room and it was convenient to the outside door for hauling our luggage.
2024 年 3 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

4/10 很差

Douglas

满意：员工和服务
不满意：住宿条件和设施，清洁度
Very dated. Mold in shower. Cheap towels.
2024 年 3 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

10/10 超赞

Alfred

2024 年 3 月入住 1 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

6/10 一般

Kerstin，Higdon

满意：员工和服务
不满意：清洁度
Property is outdated, doors don't close properly, tiny pillows
2024 年 3 月入住 6 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

6/10 一般

Francie

2024 年 2 月入住 2 晚
Dhananjay 于 2024年04月18日 的回复
Thank you for taking your valuable time and giving us your feedback of your stay.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really clean place and mattress so confortable, they provide a delicious breakfast, friendly staff, restaurant near by. Loved it.
2024 年 2 月入住 3 晚
Dhananjay C 于 2024年03月4日 的回复
Thank you for taking your valuable time and giving us feedback of your stay at Super 8 Montrose.

4/10 很差

John

不满意：住宿条件和设施
2024 年 2 月入住 1 晚
Dhananjay C 于 2024年02月20日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Dhananjay C 于 2024年02月20日 的回复
Thank you for taking your valuable time and giving us feedback of your stay.

6/10 一般

William

满意：清洁度、员工和服务、客房舒适度
Located in a convenient location in Montrose.
2024 年 2 月入住 1 晚
Dhananjay 于 2024年02月7日 的回复
Thank you for taking your time and giving us your valuable feedback of your stay

10/10 超赞

Lawrence

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great accommodating staff. Helped our family during our stay in Montrose. Quiet hotel. Great restaurant across the street.
2024 年 2 月入住 1 晚
Dhananjay 于 2024年02月7日 的回复
Thank you for taking your time and giving us your valuable feedback of your stay. We are happy to hear you had a pleasant stay.

10/10 超赞

Catherine

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Check in was super easy. Room was normal hotel room. Breakfast was good. Parking was easy.
2024 年 1 月入住 2 晚
Dhananjay 于 2024年02月7日 的回复
Thank you for taking your time and giving us your valuable feedback of your stay. We are happy to hear you had a pleasant stay.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awful place. Do not reccomend at all
2024 年 1 月入住 2 晚
Dhananjay 于 2024年02月7日 的回复
Thank you for taking your time and giving us your valuable feedback of your stay. We are sorry to hear your stay at Super 8 wasn't pleasant.

10/10 超赞

Diana，Denver

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, safe, friendly customer service.
2024 年 1 月入住 1 晚
Dhananjay C 于 2024年02月7日 的回复
Thank you for taking your time and giving us your valuable feedback of your stay.

10/10 超赞

Bre

2024 年 1 月入住 1 晚
Dhananjay 于 2024年01月23日 的回复
Thank you for taking your time and giving us feedback of your stay.

2/10 糟糕

Craig

2024 年 1 月入住 2 晚
Dhananjay 于 2024年01月22日 的回复
Thank you for taking your time and giving us feedback f your stay.

6/10 一般

Trent

2023 年 12 月入住 1 晚
Dhananjay 于 2024年01月22日 的回复
Thank you for taking your time and giving us feedback f your stay.

6/10 一般

Ignacio

2023 年 12 月入住 3 晚
Dhananjay 于 2024年01月22日 的回复
Thank you for taking your time and giving us feedback f your stay.

8/10 还可以

Emilio

满意：清洁度、员工和服务、住宿条件和设施
Good
2023 年 12 月入住 2 晚
Dhananjay 于 2024年01月22日 的回复
Thank you for taking your time and giving us feedback f your stay.

4/10 很差

Jack

商务旅客
不满意：住宿条件和设施，清洁度
Not again
Dirty carpet. Out dated for the price. should be a $50 room. The rating is not accurate.
2023 年 11 月入住 1 晚
Dhananjay C 于 2023年11月20日 的回复
Thank you for taking your time and giving us feedback of your stay. We are sorry hear about the inconvenience you had during your stay. We do appreciate for letting us know as we can work on it and make our guest experience better.

4/10 很差

Wayne

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
There was a very strong odor in the room - pretty overwhelming. It smelled like some sort of cleaning supplies. The hotel is very worn and could use a remodel.
2023 年 10 月入住 1 晚
Dhananjay C. 于 2023年11月20日 的回复
Thank you for taking your time and giving us feedback of your stay. We are sorry for the inconvenience you had during your stay. We did took a note about strong odour of cleaning supplies.

6/10 一般

PATRICIA

与家人出行
满意：员工和服务，清洁度
2023 年 10 月入住 1 晚
Dhananjay C 于 2023年11月20日 的回复
Thank you for taking your time and giving us feedback of your stay.

6/10 一般

Carma

与家人出行
The lady at check in wasn’t friendly. She talked really fast and got impatient with us.
2023 年 10 月入住 1 晚
Dhananjay C 于 2023年11月20日 的回复
Thank you for taking your time and giving us feedback of your stay.

6/10 一般

Brian

与家人及幼儿出行
满意：员工和服务
不满意：服务设施
Stay was fine. Hotel didn’t offer any snacks or drinks for purchase. Upon arriving the only thing we wanted after a long day was a hot shower and there was NO hot water. Room was super small. Sort of hard to walk around. Mattresses were a bit stained yellow. But it was a room and a bed! So I guess it did its job.
2023 年 10 月入住 1 晚
Dhananjay C 于 2023年11月20日 的回复
Thank you for taking your time and giving us feedback of your stay. Sorry for the inconvenience of Hot water upon checking in we did had an issue with our boiler on that day. We appreciate for sharing your experience as it helps us to make our future guest experience better. We hope your future stay will be pleasant.

4/10 很差

Nancy

满意：清洁度
不满意：住宿条件和设施，服务设施
we had no hot water for 24 hrs, breakfast was sub-par,parking was ok
2023 年 10 月入住 2 晚
Dhananjay C 于 2023年11月20日 的回复
Thank you for taking your time and giving us feedback of your stay. We are sorry for the inconvenience which was faced during your stay we did resolve the issue within 24 hours. Hot water issues started at 8:30am and it was back on by 9:15pm. We hope you give us another opportunity to host you in future.

10/10 超赞

Sharon

2023 年 10 月入住 1 晚
Dhananjay C 于 2023年11月20日 的回复
Thank you for taking your time and giving us feedback of your stay.

8/10 还可以

Jacquelyn

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay at the Super 8 in Montrose.
The staff was polite and courteous.
2023 年 10 月入住 2 晚
Dhananjay 于 2023年10月14日 的回复
Thank you for taking your time and giving us feedback of your stay.

6/10 一般

Paul

与配偶出行
满意：员工和服务
Average super8. Better by far than Green River but rather dull
2023 年 10 月入住 1 晚
Dhananjay 于 2023年10月14日 的回复
Thank you for taking your time and giving us feedback of your stay.

10/10 超赞

Steve

满意：清洁度
2023 年 9 月入住 1 晚
Dhananjay 于 2023年10月14日 的回复
Thank you for taking your time and giving us feedback of your stay.

8/10 还可以

Daniel

满意：住宿条件和设施，员工和服务
2023 年 10 月入住 2 晚
Dhananjay 于 2023年10月14日 的回复
Thank you for taking your time and giving us feedback of your stay.

4/10 很差

Ilana

团体旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
It is small motel, pet friendly but not very clean. Staff is great and helpful but facility is below expectation.
2023 年 9 月入住 1 晚
Dhananjay 于 2023年10月3日 的回复
Thank you for taking your time and giving us feedback of your stay. Sorry to hear about your experience. We appreciate for letting us know so we can make future guest experience better.