Mooreland Estates Hotel with Pool

"Greet experience and close to a lot of things to do. "

"This was a horrible experience! When we entered the room it immediately felt dirty. The room had a strong musty smell and an overall unclean feeling that stuck to you. There was hair all over the bathroom floor and in the bathtub as if the room had not been properly cleaned at all. A fresh roll of toilet paper had not even been placed on the holder and there were pieces scattered on the floor around the toilet. We immediately reported this to the front desk. They did offer to move us to another room, but by that point we were already looking for other hotels. The staff did not seem apologetic and refused to refund both nights of our stay. After continuing to press the issue, they told us to contact Expedia for a refund. Expedia then contacted the hotel, and the hotel refused the refund request. I would strongly encourage potential guests to look elsewhere. The property advertises clean, upgraded rooms that look nothing like the room we were given. "

"10/10 will stay again "

"Yes, the cleaning staff was thorough and very friendly when I ask for additional items."

"The room was very clean and spacious. The breakfast was very good and had a lot of options. We could walk to wherever we wanted. "

"Didn’t use"

"We were there celebrating my husband’s 50th birthday. They gave us a bottle of champagne and chocolates as a gift for choosing their hotel to celebrate at. The room was gorgeous and clean. The staff was lovely."

"The staff was extremely accommodating. The room was very comfortable for all of my needs. "

"No problems "