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关于摩根山汽车旅馆的点评

2 out of 5
摩根山汽车旅馆
16250 Monterey Rd, Morgan Hill, CA

点评

6.4
10 分 - 超赞。14 条好评，共有 37 条点评" "
8 分 - 还可以。2 条好评，共有 37 条点评" "
6 分 - 一般。6 条好评，共有 37 条点评" "
4 分 - 很差。7 条好评，共有 37 条点评" "
2 分 - 糟糕。8 条好评，共有 37 条点评" "

6.6/10

清洁度

7.0/10

员工和服务

5.0/10

服务设施

6.2/10

住宿条件和设施

6.4/10

环保

点评

10/10 超赞

yun

满意：清洁度、员工和服务、服务设施、住宿条件和设施
good room is clean.
2024 年 3 月入住 1 晚
GM 于 2024年03月27日 的回复
Dear yun Thank u for stay I really appreciate for your review.

10/10 超赞

TIFFANY

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Not a lot of amenities so be prepared to bring tissue, and others but i felt like home
2024 年 4 月入住 1 晚

4/10 很差

Carter

满意：清洁度
不满意：住宿条件和设施
no shower curtain rermote to tv did not work
2024 年 4 月入住 1 晚

2/10 糟糕

Maximillian

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
GM 于 2024年03月27日 的回复
Dear guest I just was making sure with my staff and u are NO SHOW that day and we do have 24 hours cancellation policy so that’s why we charge only minimum rates so that’s review not true for the property thank u

10/10 超赞

Colby

2023 年 12 月入住 1 晚

6/10 一般

Armando

不满意：住宿条件和设施
2023 年 9 月入住 1 晚

8/10 还可以

Andrea

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚

2/10 糟糕

Briceira

不满意：清洁度、员工和服务、住宿条件和设施
We got a room and it was dirty and it wasn’t even clean. Never again will I stay here
2023 年 8 月入住 1 晚

2/10 糟糕

Bela

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dirty sheets, dirty pillows, dirty fooor, dirty fridge, tv doesn’t work, no Wi-Fi, room dirty, a lot oh people’s hair on the bed and blanket, no towels. Worst hotel ever.
2023 年 8 月入住 1 晚

10/10 超赞

Ever

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚

2/10 糟糕

Petra

满意：员工和服务
不满意：住宿条件和设施，清洁度
Filthy and disgusting. Thick dust everywhere. Mirrors massively stained with drops and lipstick. Shower has a broken off faucet handle. Bath towel has blue stains and a big hole. Hair in the tub. Stains on walls and ceiling. Dirt on refigerator door and thick ice inside freezing compartnent. Dirt under the bed blanket. Brown smudge under toilet cover. Brown ring around water in toilet. Towels not white but grayish. Door did not open easily with the card, which had to be used at a certain angle. Ceiling lamp was replaced with a stuffed plastic bag. Cest of drawers was broken. Bed was comfy and glad there was no carpet. Manager was friendly. Smelled okay.
2023 年 7 月入住 1 晚

10/10 超赞

Isabel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
GM 于 2023年07月1日 的回复
Thank u very much for stay .

2/10 糟糕

Sorraya

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nasty place
There was blood on the blankets, when I told the man at the front desk he said tried to initially say I was lying. When I explained to him and showed him a picture he told me they only wash the blankets once a month.
2023 年 6 月入住 1 晚

2/10 糟糕

Marisa

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Ashley

满意：清洁度、员工和服务、住宿条件和设施
Very nice, air-conditioned room, and the owner is very nice! He helped get me into my room a little early, despite the short and unexpected notice.
2023 年 6 月入住 1 晚
GM 于 2023年06月26日 的回复
Thank u for the stay .

4/10 很差

Sally

不满意：住宿条件和设施，服务设施
What I liked: the price, just off of Montery Blvd, close to grocery shopping, my neighbors were not noisy
2023 年 4 月入住 3 晚

2/10 糟糕

Ronald

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst stay
Adults and kids screaming and hollering until 1 in the morning doors slamming room have way clean no toilet paper or towel or even soapeven tv only had only a few channels
2022 年 8 月入住 1 晚

6/10 一般

真实旅客

与家人出行
不满意：住宿条件和设施
They keep their cooking utensils in the bush
The owner of the hotel is friendly enough. There was no toilet paper, remote, or towels when we arrived, but he did supply them in a timely manner. The walls are pretty thin and it was an ongoing party up until 10 each day/night. Very dated, but pretty clean. Im pretty sure 90% of the "guests" were residents. Some of the guests were...interesting characters.
2022 年 7 月入住 2 晚

4/10 很差

Robert，Blair

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bed sheets were dirty on arrival. Floor was dirty. Bathroom was dirty. People next door partied until 3:30am. Check-in was slow because manager was out doing something… never again.
2022 年 7 月入住 2 晚

10/10 超赞

Daniel

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 4 晚

4/10 很差

Ernest

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
The room smelt horrible, an only had 1 towel to use between 2 guest.
2022 年 4 月入住 1 晚
GM 于 2022年05月3日 的回复
Dear sorry to Hear that but we will check our managing manager we let them know . Thank u for stay

4/10 很差

Gabriela

2022 年 4 月入住 1 晚

2/10 糟糕

Dave

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The overall condition of this hotel was horrible. There was hairs all over the sheets and pillows, it didn't look like they changed the sheets, which had stains on them. The sink didn't work, the shower backed up, the walls in furniture was dirty, the room had a distinct, nauseating smell... Just a bad place, I'm trying to discuss this with the owner/manager, he could hardly speak English and didn't really understand what I was trying to tell him. I would like a refund
2022 年 3 月入住 1 晚
GM 于 2022年03月30日 的回复
I apologize here from u but I will check with my management .

6/10 一般

Jesse

与家人出行
2022 年 3 月入住 2 晚

6/10 一般

Jesse

与家人出行
2022 年 3 月入住 2 晚

4/10 很差

Derrick

不满意：清洁度、住宿条件和设施、客房舒适度
Dump
I would only stay here if i was homeless and it was free! I walked in, took some photos and left. Was charged $54 dollars for a room i didn't use. Partiality blame myself. Should have known given the price. lol
2022 年 3 月入住 1 晚

10/10 超赞

Karlos

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you for great hospitality!
The room was cleaned and we had towels and tissue. Beds we’re comfortable and clean. We slept very well. At night people would be walking around whistling, that kinda bothered us.
2022 年 3 月入住 1 晚
GM 于 2022年03月12日 的回复
Thank you for review really appreciate.

10/10 超赞

Valente

2022 年 1 月入住 2 晚

10/10 超赞

Jessica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚

6/10 一般

antonette

与家人出行
Eventhough it was a non smoking room it reaked of cigarettes but I always carry a deoderizer because this happens alot. The room was ok.
2021 年 7 月入住 2 晚
R 于 2021年07月5日 的回复
Dear guest Thank you for review really appreciate. Thank you for stay

6/10 一般

Adrian

2021 年 6 月入住 1 晚
Thankz 于 2021年06月14日 的回复
Thank you for review