里约热内卢乌尔卡山附近酒店

“There’s a wide variety of breakfast options, and the staff are very attentive. ”

“Excelente ”

“Servicio al cliente”

“1. Room had a bad smell. 2. There were still dust and white debris on the floor when I checked in. 3. Couldn't make a reservation for the massage as advertised.”

“六星级的收费，二星级的设施，二星级的服务，有点脑子都不要选这个酒店！差的离谱！it is the worst five star hotel I have ever stayed .”

“Exceptional front desk service! They speak English very well and we had no problem to communicate. The staff were very friendly and helpful! The hotel has 24/7 security - a guard outside the lobby and cameras on each floor plus you can have a little safe box in the room to keep your documents. The cleaning crew is you-can’t-wish-for-better! They use a pleasant scent chemicals that won’t irritate your nose. Our cleaning lady (sadly, I don’t know her name) was excellent - the room was spotless,……

“Excelente Hotel con relación precio / calidad e ubicación. Te mueves rápido para el monteo de Río de Janeiro, cuenta con estacionamiento limitado pero funcional y una estación del metro a unos pasos .”

“Alles was goed geregeld, personeel was heel vriendelijk. Locatie was perfect binnen 1 minuut was je al op copacabanna”

“Hotel bem localizado com estacionamento para hóspedes incluso. Tive um problema no check-in, por alguma má comunicação do hotel com o site, não conseguiam localizar a minha reserva, me incomodou um pouco o staff me deixar de lado e atender a longa fila de pessoas atrás de mim ao invés de resolver meu problema, acabei ficando nervosa com a situação, pois o hotel não localizava minha reserva a qual eu mostrava o comprovante e recibo de pagamento e disseram não ter um canal direto com a expedia,……

“Los empleados necesitan ser más serviciales”

“En general es muy bueno; sin embargo, hubo detalles que hacían la estadía un poco molesta. Por ejemplo, el cancel del baño para la regadera no tenía puerta, entonces el agua se salía... y por más que pusieras un tapete terminaba todo mojado. Solo había un ascensor, nosotros nos quedamos hasta el piso 13... entonces sí era algo necesario. El ascensor tenía una capacidad bien reducida, y el otro no estaba funcionando, tenías que esperar mucho para poder subir o bajar. El desayuno era……

“Me gustó mucho, tiene buena ubicación, el personal es muy amable y el aseo impecable.”

“Atendimento top”

“Everything was very clean, they were very kind”

“O hotel e maravilhoso , experiênvia incrível ! Preciso destacar o café da manhã incrivel e com muita variedade ! Atendimento do pesssal fantástico !”