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关于雪士达山旅馆的点评

2 out of 5
雪士达山旅馆
1612 S. Mount Shasta Blvd, Mount Shasta, CA

点评

8.8

超赞

10 分 - 超赞。454 条好评，共有 732 条点评" "
8 分 - 还可以。166 条好评，共有 732 条点评" "
6 分 - 一般。59 条好评，共有 732 条点评" "
4 分 - 很差。37 条好评，共有 732 条点评" "
2 分 - 糟糕。16 条好评，共有 732 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

9.0/10

环保

点评

6/10 一般

Dong

2023 年 4 月入住 1 晚
LOGE Crew 于 2023年05月12日 的回复
Thanks for choosing to stay with us.

10/10 超赞

JIN HUI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
The bed is very comfortable. Location is excellent. The staff is very helpful and informative!
2022 年 5 月入住 2 晚
Cj 于 2022年06月11日 的回复
Thanks for staying with us and leaving a review, we are glad to hear you had a great time and we look forward to your next visit.

10/10 超赞

Rebecca

满意：清洁度
The room has everything we needed, minus a hairdryer. Checking in late was easy. The 2nd floor walkway was very creaky and felt unsafe. Since it’s a commuter hotel people were coming and going at all hours and it was very noisy.
2024 年 5 月入住 1 晚
CJ 于 2024年05月10日 的回复
Hi Rebecca, thanks for staying with us and leaving a review. We are stoked to hear that you had a good time and we look forward to your next visit.

6/10 一般

Dany

与家人出行, 带宠物出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Grateful to responsive staff for working with us after receiving feedback about our stay. Please read the reviews of this place carefully before booking.
CJ 于 2024年05月10日 的回复
Hi Dany, you have our sincerest apologies for the issues with the room during your stay. We hope you give us another chance in the future.

10/10 超赞

Mark

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cool spot
2024 年 5 月入住 1 晚
CJ 于 2024年05月4日 的回复
Hi Mark, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.

10/10 超赞

Catalin

与家人出行, 带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Nice and cozy place. You get what is advertised. Decent place, relative very updated with friendly staff. Very nice surroundings with barbecue options.
2024 年 5 月入住 1 晚
CJ 于 2024年05月4日 的回复
Hi Catalin, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.

10/10 超赞

Elena

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pretty neat and quiet place.
2024 年 4 月入住 1 晚
CJ 于 2024年05月1日 的回复
Hi Elena, thanks for staying with us and leaving a review. We are stoked to hear that you had a good time and we look forward to seeing you during your next adventure in Shasta.

10/10 超赞

Shirley

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!! Thank you
2024 年 4 月入住 1 晚
CJ 于 2024年04月24日 的回复
Hi Shirley. Thanks for staying with us and leaving a review. We are super stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.

6/10 一般

Angelique

与配偶出行
满意：员工和服务，清洁度
Loge has been our go-to motel when we want to break up the drive from Oregon to California. The room is dark with no overhead lights and the shower is tiny but it's always been priced well and we've liked the overall location and vibe. However, I think this stay will be our last. They've added a $25 "resort" fee to borrow equipment but this makes no sense when you're just stopping for 12 hours to sleep. So now the price is comparable to the Best Western and that's where we'll stay on our way back this week.
2024 年 4 月入住 1 晚
CJ 于 2024年04月21日 的回复
Hi Angelique, thanks for staying with us and leaving a review. We are sorry to hear that this is the last time you will be staying with us. The amenity fee covers more than just gear rentals it includes complimentary coffee, s’mores, access to the grills and community kitchen, pet fees and more. We understand if you’re just passing through how the fee seems inconvenient and we are sorry.

10/10 超赞

Marino

满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
CJ 于 2024年04月12日 的回复
Hi Marino, thanks for staying with us and leaving a review, we are glad to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.

8/10 还可以

Kelly

2024 年 4 月入住 1 晚
CJ 于 2024年04月28日 的回复
Hi Kelly, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to seeing you during your next visit.

6/10 一般

Ramin

与家人及幼儿出行
不满意：员工和服务
The property is in a good location but there was no daily cleaning services.
2024 年 4 月入住 3 晚
CJ 于 2024年04月8日 的回复
Hi Ramin, thanks for staying with us and leaving a review. We are sorry your room didn't get serviced during your stay we generally only do touch ups upon request.

10/10 超赞

Judith

2024 年 4 月入住 1 晚
CJ 于 2024年04月26日 的回复
Hi Judith, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to your next visit to Shasta.

8/10 还可以

Tracy

2024 年 4 月入住 1 晚
CJ 于 2024年04月26日 的回复
Hi Tracy, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to your next visit to Shasta.

8/10 还可以

Heather

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The LOGE is a fun, outdoor themed, dog friendly place with nice grounds and close proximity to the freeway. I loved that it was just far enough off the main road that it was calm and quiet. Our room had two very comfortable beds and was very spacious. Overall, I'd recommend, especially with pets. I had two minor issues with our room, one was the heater/air unit. It was very loud. The other was the fact that the tub/shower room was in a bit of disrepair. The tub seemed rusty/stained, the trim around the tub was coming off and there was a hole in the ceiling where a fan/light should've been.
2024 年 3 月入住 1 晚
CJ 于 2024年04月3日 的回复
Hi Heather, thanks for staying with us and leaving a review. We are glad to hear that you had a good time and we look forward to your next visit to Shasta. Sorry about the condition of the bathrooms we are hoping to get them renovated soon.

10/10 超赞

Hannah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cute place! Great for active ppl such as my husband and I. Free smores & propane fire pit. Just down the road from “downtown” Shasta.
CJ 于 2024年04月1日 的回复
Hi Hannah, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.

10/10 超赞

Jennifer

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love staying in Mt. Shasta, and LOGE provided the perfect vibe for this trip. I especially loved the little cafe and the fireplace outside.
2024 年 3 月入住 1 晚
CJ 于 2024年04月1日 的回复
Hi Jennifer, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.

10/10 超赞

Charmaine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place is low key top notch!!! Love the vibe, the facility, the staff and service, all incredible!!! And the hammock in the room! Will be back again and again!!!!
2024 年 3 月入住 1 晚
CJ 于 2024年04月1日 的回复
Hi Charmaine, thanks for staying with us and leaving a review. We are stoked to hear that you had an incredible time and we look forward to seeing you during your next visit to Shasta.

4/10 很差

emma

与家人及幼儿出行
满意：清洁度
不满意：服务设施，员工和服务
Personally I will never return to this property, at check in time my room code did not work and I tried to go to the office which was “closed early” and when I called they answered the first time and after I got no answer. Ended up waiting outside my room for 17 minutes with my 5 year old. After that they have what you call a “resort fee” which allows you to check out a bike or snow shoes or anything similar- well since they closed early there was no one to allow me to check out any of the items so I paid 25 for nothing because they decided to close early that day. No refund for the resort fee for the day we couldn’t use anything. So very disappointing to pay for something I do not get to use.
2024 年 3 月入住 2 晚
CJ 于 2024年03月25日 的回复
Hi Emma, we are sorry you did not enjoy your stay with us. We are unable to refund you because you paid through Expedia and have to get a refund through them which we would happily approve.

10/10 超赞

Jennifer

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The place is safe and quiet
2024 年 3 月入住 3 晚
CJ 于 2024年03月25日 的回复
Hi Jennifer, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.

4/10 很差

Daniel

与家人出行
满意：员工和服务
不满意：服务设施，清洁度
Everything was decent, although the microwave didn’t really work. The door needs a weatherstripping, got cold, no matter how hot the heater blew. The room was a great idea. It was just poorly put together. The construction was horrible. The staff was great though, accommodations were awesome
2024 年 3 月入住 1 晚
CJ 于 2024年03月25日 的回复
Hi Daniel, sorry your room wasn't in the greatest condition. We appreciate the feedback and will look into getting the microwave and door fixed.

8/10 还可以

Kristen

与家人及幼儿出行, 与家人出行, 带宠物出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
This location was nice but definitely limited to things. Says amenities included but theres no staff available for help and when it’s snowing can’t really use anything. Also, the “cafe” that is listed on their site isn’t even accurate. We thought we’d be able to just order food and when we got there. It was only little pastries that didn’t even look fresh and coffee/ tea. No other food. We had to drive to go get something and yet before I booked here they said that the cafe would be available and food on site which wasn’t true. We made it work and drove but thank goodness the weather wasn’t too bad.
2024 年 3 月入住 2 晚
CJ 于 2024年03月25日 的回复
Hi Kristen, thanks for staying with us and leaving a review. Sorry if our website was misleading about our cafe. We hope you give us another chance in the future.

8/10 还可以

Brian

与配偶出行
满意：住宿条件和设施
Very cool place. Great location.
2024 年 3 月入住 1 晚
CJ 于 2024年03月25日 的回复
Hi Brian, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit to Shasta.

8/10 还可以

Donna

2024 年 3 月入住 1 晚
CJ 于 2024年04月12日 的回复
Hi Donna, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.

10/10 超赞

Sui

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This stay was an 1-day extension to our previous 2-day stay. We did the extension while I was on the site, through Expedia. We were automatically assigned the same room. So it was pretty smooth and the review is the same as the previous one.
2024 年 3 月入住 1 晚
CJ 于 2024年03月20日 的回复
Hi Sue thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.

10/10 超赞

Sui

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best things are: 1) free gear rental and 2) fire pits
2024 年 3 月入住 2 晚
CJ 于 2024年03月19日 的回复
Hi Sui, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.

10/10 超赞

Josefina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
CJ 于 2024年03月19日 的回复
Hi Josefina, Thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.

2/10 糟糕

Suzanne

与家人出行
满意：服务设施
不满意：住宿条件和设施，清洁度
Mold in bathroom! Shower and around window Room smelled terrible- damp and dank Awful Had to find another hotel last minute
2024 年 3 月入住 1 晚
CJ 于 2024年03月10日 的回复
Hi Suzanne, sorry that your room wasn't in the greatest condition. We appreciate the feedback and hope you give us another chance in the future.

10/10 超赞

Lance

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean rooms, which is most important to me!
2024 年 3 月入住 2 晚
CJ 于 2024年03月12日 的回复
Hi Lance, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.

8/10 还可以

Jodi

与家人出行
满意：服务设施，员工和服务
The rooms worked great for our large group, one complaint was that the heaters in the rooms were SOooo loud! At times it sounded like a helicopter was landing!
2024 年 3 月入住 2 晚
CJ 于 2024年03月8日 的回复
Hi Jodi, thanks for staying with us and leaving a review. We are glad to hear that you had a good time and we are sorry about the noise the ptacs made. We appreciate the feedback and will look into getting the ptac in your room replaced.

10/10 超赞

aaron

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our kids loved making smores, whitch was included. It was also convenient to have a common area that included a kitchen where we were able to make dinner one night. Being a dog friendly place is also a must for us. So the Lode was a perfect place for us.
2024 年 2 月入住 2 晚
CJ 于 2024年02月26日 的回复
Hi Aaron, thanks for staying with us and leaving a review. We are super stoked that you enjoyed all our amenities and had a great time. We look forward to seeing you during your next adventure in Shasta.

10/10 超赞

Christa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we first pulled up, we were very unsure but we grew to love it. Beds were comfy, decor was funky. They even had equipment setup for a hammock in tbe room....my daughter ended up sleeping in the hammock & loved it! Smores at 5 are a nice touch. We did not go but love the idea! We were downstairs & there was a lot of noise from the room above us but it calmed down at 11. This could be an issue if you like to sleep late and those above get up earlier....
2024 年 2 月入住 1 晚
CJ 于 2024年02月26日 的回复
Hi Christa, thanks for staying with us and leaving a review we are super stoked to hear that you had a great time and got to enjoy most of our amenities. We look forward to seeing you during your next adventure in Shasta.

2/10 糟糕

Katherine

不满意：住宿条件和设施，清洁度
2024 年 2 月入住 1 晚
CJ 于 2024年02月26日 的回复
Hi Katherine, thanks for staying with us and leaving a review. Sorry you did not enjoy your stay at our property. We appreciate any feedback you have to give and we will strive to improve for the future.

4/10 很差

Jeremiah

不满意：清洁度、员工和服务、住宿条件和设施
The bathrooms for dirty and moldy. The shower leaked at the shower head look like it was leaking behind the wall. There was pools of water behind. The toilet is black mold everywhere place gave me allergies to flare ups. The pillows were pretty gross. None of the sheets are coverings smelled like they've been cleaned
2024 年 2 月入住 2 晚
CJ 于 2024年02月24日 的回复
Hi Jeremiah, we appreciate the feedback and are sorry your experience at our property wasn't great. We will strive to increase our cleaning standers across the board.

8/10 还可以

Angela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the clubhouse and the use of the kitchen space to cook meals.
2024 年 2 月入住 2 晚
CJ 于 2024年02月20日 的回复
Hi Angela, thanks for staying with us and leaving a review, we are glad to hear that you had a good time and got to enjoy our community spaces. We look forward to seeing you during your next visit.

8/10 还可以

ann

带宠物出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
Gears towards mountain bikers and skiing. Clean, easily navigated set up for double queen. interesting rooms ! The hammock is a surprise. No clutter! Property is close to mt shasta town but completely isolated of city grunge. 5 min from snow in February. Wooden stairs on left of property need replacing. You can feel them give as you step upon them. I did not like EVERYTHING on email and having no hardcopy from the reservation desk. She couldnt even tell me what my total was cuz it was made thu 3rd party site. Res gal was nice. No breakfast?! Neat tent/ bike acloves for spring/ summer. Would like to try then.
2024 年 2 月入住 1 晚
CJ 于 2024年02月20日 的回复
Hi Ann, thanks for staying with us and leaving a review, we are stocked to hear that you had a good time and we look forward to seeing you again during your next visit. Sorry about the issues with getting a receipt and we appreciate the feedback about the steps.

10/10 超赞

Paulina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall great and super clean! Definitely will stay here again on our next visit.
2024 年 2 月入住 1 晚
CJ 于 2024年02月18日 的回复
Hi Paulina, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.

10/10 超赞

Elizabeth

2024 年 2 月入住 2 晚
CJ 于 2024年03月20日 的回复
Hi Elizabeth thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next adventure in Shasta.

10/10 超赞

Kenneth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great communication
Great communication via text messages. Fun/cool environment and we enjoyed our stay.
2024 年 2 月入住 1 晚
CJ 于 2024年02月18日 的回复
Hi Kenneth, thanks for staying with us and leaving a review. We are glad to hear that you had a great time and we look forward to your next visit.

10/10 超赞

Wade

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚
Cj 于 2024年02月4日 的回复
Hi Wade, thanks for staying with us and leaving a review. We are stoked to hear that you had a good time and we look forward to seeing you during your next visit.

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent outdoor launch pad
Easy check-in, reasonable price, heat pump is very loud, hammock in the room!!
2024 年 1 月入住 1 晚
CJ 于 2024年01月30日 的回复
Hi Mary, thanks for staying with us and leaving a review. We are stocked to hear that you had an excellent time and we look forward to seeing you during your next visit. Sorry about the heater we are working on getting those serviced.

8/10 还可以

Cecilia

2024 年 1 月入住 1 晚
CJ 于 2024年01月24日 的回复
Hi Cecilia thanks for staying with us and leaving a review. We are glad to hear that you had a good time and we look forward to your next visit.

4/10 很差

Jonathan

团体旅客
满意：清洁度
不满意：服务设施，员工和服务
It's a cross between a campground, hostel and hotel. No 24/7 staff. Hidden $25/day fee for "free" equipment rentals we would never use. No sheets or blankets for sofabed. We were told to find them in storage closets outside which didn't have them. No hammock in our room per photos. We were told it was broken and they never brought us one as promised. Heater was very loud. No vent in bathroom and window screen was torn. Leaky sink faucet in common area.
2024 年 1 月入住 2 晚
CJ 于 2024年01月22日 的回复
Hi Jonathan, sorry about your terrible stay with us, We appreciate the feedback and will stive to do better in the future. We hope you give us another chance in the future.

10/10 超赞

Josue

满意：清洁度、员工和服务、住宿条件和设施
Nice little place great environment.
2024 年 1 月入住 1 晚
CJ 于 2024年01月22日 的回复
Hi Josue, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit.

8/10 还可以

Amber

与家人出行
满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚
CJ 于 2024年01月22日 的回复
Hi Amber, thanks for staying with us and leaving a review. We are stoked to hear that you had a great time and we look forward to seeing you during your next visit.

10/10 超赞

Tristan

带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Great towels, comfortable bed, heater worked great. Definitely will return.
2024 年 1 月入住 1 晚
CJ 于 2024年01月14日 的回复
Hi Tristan, thanks for staying with us and leaving a review, we are glad to hear that you had great time and we look forward to seeing you during your next visit.

10/10 超赞

Laura

2024 年 1 月入住 1 晚
CJ 于 2024年01月14日 的回复
Hi Laura, thanks for staying with us and leaving a review, we are glad to hear that you had great time and we look forward to seeing you during your next visit.

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family getaway
My family stayed at Loge Mt. Shasta for two nights and we had a very nice stay. The office/cafe staff were helpful, it was close to shopping and sledding with the kids. There was some trash left in some drawers so I am not sure how well the room got cleaned. We had 4 of us and there is one small couch to sit on that would fit two people. There is an office chair that could be used too, but having another place for people to sit would be nice. I rated it 5 stars because it was a nice stay for a good price.
2024 年 1 月入住 2 晚
CJ 于 2024年01月14日 的回复
Hi David, thanks for staying with us and leaving a review, we are glad to hear that you had great time and we look forward to seeing you during your next visit. Sorry about the trash left in the drawers we appreciate the feedback and will do a better job cleaning in the future.

10/10 超赞

Karen

团体旅客
Everyone is so nice!! I love the small touches like s'mores and free bike rentals.
2024 年 1 月入住 1 晚
CJ 于 2024年01月5日 的回复
Hi Karen, Thanks for staying with us and leaving a review, we are glad to hear that you had an excellent stay and we look forward to seeing you during your next visit.

4/10 很差

barry

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
not clean at all, not matching asking and paid price
2023 年 12 月入住 1 晚
CJ 于 2024年01月5日 的回复
Hi Barry Sorry your room was not in the best condition on arrival, we appreciate the feedback and hope you give us another chance in the future.