Mount Tarumae

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

Breakfast was a highlight: the food was very good with a huge selection. The staff was very friendly and made this a very enjoyable experience for us. The rooms were clean and the staff always helpful and friendly. I hope to come back someday.

The onsen was small but it was very relaxing. they have outdoor/indoor onsen and dry sauna. The building is quite far away from main attraction (far awas is more like 10 minutes walking but it adds up, especially with children and elderly). The room was beautiful and spacious, very comfortable for 2 adults.