「I booked through Expedia and for some reason my debit card didn't go through. I have Navy Federal which is a big bank. Never had issues with it. But with Expedia had it happened twice during our trip to Pigeon Forge. The hotel in pigeon forge helped us and let us fix it. But not this hotel. I called and tried to get it fixed on our way home from Tennessee to Pennsylvania. The person who answered the phone was really rude and wouldn't help me. She was awful. I ended up crying at a gas station...
「I wasn’t informed that the entire property was getting upgraded on all 5 floors the hammer drill by the construction crew started earlier and didn’t stop until 5pm, the entry had construction paper down, which was ripped in several locations in the lobby and could cause a tripping hazard, my wife has a bad leg and she almost tripped on the rip paper a couple times, the property seem to be understaffed because rooms weren’t available until late in the day, I’ve been staying at Hampton Inn for...
「My stay was good. Bed sheets were clean. Breakfast area was nice. Had some hair in my bath tub though. I also suggest cleaning the juice machine tray to avoid the flies.」