A Very New property. The property itself is excellent. However the staff are currently very poorly trained. On Check in a pre auth was taken on my card, and at check out the did not reverse the pre auth but charged me twice! I have been trying to resolve this however their response is terrible. When I call, I am simply told Mr. Samsad is not here he will call you back!
Restaurant is ok, selection poor for dinner and breakfast.I hope in the next few months they will turn things around with better training of staff.
Lalrintluanga
2023 年 7 月入住 5 晚
10/10 超赞
Paul
商务旅客
2023年06月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
Very nice hotel, clean and safe, vegan friendly options on the menu.
Staff were all very helpful.