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5 out of 5
孟买总统 - IHCL 精选酒店
90 Cuffe Parade, Colaba, Mumbai, Maharashtra

点评

8.8

超赞

10 分 - 超赞。538 条好评，共有 1000 条点评" "
8 分 - 还可以。324 条好评，共有 1000 条点评" "
6 分 - 一般。72 条好评，共有 1000 条点评" "
4 分 - 很差。34 条好评，共有 1000 条点评" "
2 分 - 糟糕。32 条好评，共有 1000 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
早餐真的不錯
2018 年 8 月入住 1 晚
General Manager 于 2018年08月27日 的回复
Dear Guest, Greetings of the day! Thank you for this excellent feedback. We look forward to serving you again. Warm Regards, Ashrafi Matcheswala General Manager Vivanta President Mumbai

10/10 超赞

Hou-shen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel with restaurants and bar. Clean and comfortable, nice room service.
2017 年 7 月入住 6 晚
Dear Guest, Thank you for your excellent review of Vivanta by Taj - President! I am delighted our services met and, perhaps, exceeded your expectations. We are looking forward to your next visit to our hotel. Warm regards, Ashrafi Matcheswala General Manager

8/10 还可以

Shu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
还算干净卫生，唯一合作的出租车公司太烂！
这家酒店在孟买的最南边，离孟买机场大概55分钟车程。五星级酒店，在印度来说绝对算好的酒店了。总体入住体验还不错。但装修的细节很不好，浴室也有问题，总之各种细节问题吧。在印度我们不能有过多的要求。孟买我还住过一家五星级酒店Hotel Leela，这家酒店给我水平是超过了其他五星级酒店。而这家酒店，我吃了一顿晚餐和早餐，质量还行，合格但是没有惊喜。也许是我要求太高了吧。。。 总之，中国同胞们可以住，周边也没什么能看能逛的地方。 最后想说的是，这家五星级酒店打出租去机场的出租车太破旧了，酒店自己的车当时又没有，我们两个人坐了一辆很破很破的小奥拓一样的车去的机场，连空调都没有！很糟糕的体验！

6/10 一般

真实旅客

不满意：清洁度

10/10 超赞

Han，台灣

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
優質服務的飯店
服務非常貼心快速，而且大部分的男性服務人員都不會像看動物一樣盯著我跟女性朋友看，這點讓人覺得很自在跟舒服，如果要叫計程車，外面工作人員也會抄下車牌號碼，並給我們緊急聯絡電話，讓我們很安心

10/10 超赞

chih kang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Jen-Chieh，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Hotel
Good room service and breakfast!

10/10 超赞

Bhaswar

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

ANNA，Spring

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I only stayed for one night, but the hotel definitely has a great luxury feel. The staff was very helpful and kind. I wish I could have stayed longer and used the amenities, but I picked this hotel due to it's location to Gateway of India. It's only a short distance to most of the popular attractions. Also, a friend came to meet me for dinner, and we dined in at one of the hotel's restaurants. Unfortunately, we didn't have reservations so we had to sit in the lobby, but the management was quite accommodating. The music in the lobby can get kind of loud at night, but I think it's suppose to give a lively electric atmosphere.
2024 年 2 月入住 1 晚

10/10 超赞

Cajaanan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Hardi

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Ana

团体旅客
Attentive staff. Great restaurants on the premise.
2024 年 3 月入住 1 晚

8/10 还可以

Renuka

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall hotel was clean, staff was very friendly and helpful, area surrounding the property was not clean. Restaurants were limited as the property was in residential area.
2024 年 2 月入住 2 晚

10/10 超赞

Thomas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the whole experience - pool was a huge bonus
2024 年 2 月入住 2 晚

10/10 超赞

Rhonda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The President, Mumbai IHCL Seleqtions is a beautiful hotel with a friendly, professional staff. Our room was lovely and immaculate, but a little dated. The breakfast buffet was amazing. We enjoyed evening dining in two of the restaurants and had cocktails in the bar. It is an easy walk to markets and to the Gate of India, but the airport is over an hour away. Even so, I highly recommend this hotel.

10/10 超赞

Jenene

2024 年 2 月入住 1 晚

8/10 还可以

kalpana

2024 年 2 月入住 1 晚

10/10 超赞

Kiyoshi，Koganei

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good atmosphere, hospitality
2024 年 2 月入住 2 晚

10/10 超赞

Ananya

The President is a wonderful place to stay. The room was very comfortable, and staff were very helpful
2024 年 1 月入住 2 晚

4/10 很差

Shabbir

与家人出行
不满意：员工和服务
Unfortunately an all around bad experience. The hotel did not honor our room reservation. Upon checkout, they were completely inflexible and then charged extra because we 'forgot' to check out. This is the 21st century. Overall, its a nice hotel. But you pay for nice and also for service. And I would rather stay at decent over fancy as long as the service is excellent. Not the case for the President I am afraid.
2024 年 1 月入住 3 晚

10/10 超赞

Harmeet

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable rooms, great location, very well trained staff, and top class restaurants. The staff at the Breakfast Hall deserve a special mention! They made my stay worthwile.
2024 年 1 月入住 7 晚

4/10 很差

Mohit

不满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

8/10 还可以

Paul

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

8/10 还可以

Lourdes

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚

8/10 还可以

Abdulhusain

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No comments. Breakfast choice is far from expectation
2024 年 1 月入住 6 晚

10/10 超赞

Songqiao，Walnut Creek

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Competitive price for a 5 star hotel and excellent breakfast with very helpful staff
2024 年 1 月入住 3 晚

8/10 还可以

Peter Søgaard

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Avinash

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Noor

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Sergej

2024 年 1 月入住 2 晚

2/10 糟糕

DAOUD

2024 年 1 月入住 2 晚

10/10 超赞

Prajay

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We came to celebrate our anniversary and they were amazing about it. We received a congratulatory cake, red ballons and lots of best wishes. The restaurants are amazing, the service always above and beyond and the room was brilliant. They even offered us a complementary room upgrade. 10/10 would recommend to everyone.
2024 年 1 月入住 1 晚

8/10 还可以

Manish

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

2/10 糟糕

Anant，SEATTLE

2023 年 12 月入住 2 晚

2/10 糟糕

Rajib

商务旅客
满意：清洁度
不满意：客房舒适度，住宿条件和设施
Don’t stay at Taj Presidemt
At check in, I was sitting with the front office staf, for my checkin. The front off of Enstar, was processing my document, chit chatting on the phone and also attending to other clients. 28 minutes after this I decided to cancel the reservation and move to another property. The most discourteous, disrespectful and disorganized hotel staff I have ever seen in my 42 days stay I different Taj properties in 2023. When I highlighted the issue with the duty manager they started providing excuses and did nothing to address the situation
2023 年 12 月入住 2 晚

6/10 一般

John e

商务旅客
满意：清洁度
不满意：员工和服务
Not a 4-star experience
This is a step below other 4-star options in Mumbai. I was offered an early check-in but even though I asked twice about what kind of bed was in the room they still tried to give me a room with 2 twin beds. Quite unhappy about the extra slog to reception; not fun when you are tired. I stayed in two different rooms on two stays a few days apart. The 15th floor room was much nicer than the 11th floor, my guess is that they still cheaped out where they could.
2023 年 12 月入住 1 晚

10/10 超赞

Asim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Giovanni

10/10 超赞

Ravi

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff and service, very friendly. The room was clean and enjoyable. The breakfast buffet was spectacular, and afternoon chai snacks buffet was very good too.
2023 年 11 月入住 4 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions! We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service to our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 超赞

Sandeep，Ellisville

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. Attentive staff. The staff is always smiling and helpful. Well kept interiors.
2023 年 11 月入住 2 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

6/10 一般

Vaishali

Ok stay. The rooms were little tight. Italian restaurant is ok but good pasta for veg.
2023 年 11 月入住 1 晚

10/10 超赞

shahir

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful Hotel in a nice location. Excellent service that starts even before you arrive
2023 年 11 月入住 3 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 超赞

Reyna

2023 年 11 月入住 4 晚

4/10 很差

anil

不满意：清洁度、员工和服务、住宿条件和设施
The place needs overhaul Lights are not effective in room Curtains need change
2023 年 11 月入住 3 晚
President, Mumbai 于 2023年12月4日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Your feedback has been shared with the departments concerned so that we may work on improving the same. We value your kind patronage and look forward to welcoming you once again.Warm regards, President, Mumbai

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Hotel
2023 年 11 月入住 5 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 超赞

Takeshi

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

10/10 超赞

NIRUPAMA

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay was comfortable and excellent. Loved the room, restroom, restaurant and staff. Very reasonably priced for such a classy place. Keep it up!
2023 年 10 月入住 1 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 超赞

Krishna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a fantastic play to stay
2023 年 10 月入住 3 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 超赞

Kiran V.

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only place i stay when in Mumbai, and in the South. Last time was 9 years ago and i was a one week per month regular for 3 years. Excellent location. Great service. Home from Home. Room slightly dated.
2023 年 10 月入住 3 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 超赞

Shabbir

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staff ever ready to help
The hotel and the service staff was amazing - always greeting and ever ready to help. The room was neat and clean. The bathroom however could be larger in size as the commode was very near the shower door - the only downside was that the refrigerator was not working, hence no cold water to drink. The choices in breakfast was amazingly good, from waffles to dosas to coffee and masala tea.
2023 年 10 月入住 2 晚
President, Mumbai 于 2023年12月1日 的回复
Dear Guest,Greetings from President, Mumbai - IHCL SeleQtions!At the outset, please accept our most sincere apologies for the inconvenience caused. We greatly value your feedback as it gives us an opportunity for corrections. Your feedback has been shared with the concerned departments so that we may work on improving the same.We are glad you enjoyed our overall hospitality and we look forward to welcoming you back soon. Warm regards, President, Mumbai