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关于通加天堂酒店的点评

3.5 out of 5
通加天堂酒店
P 16 Midc Central Road Andheri, Mumbai, Maharashtra

点评

7.0

还可以

10 分 - 超赞。7 条好评，共有 55 条点评" "
8 分 - 还可以。26 条好评，共有 55 条点评" "
6 分 - 一般。13 条好评，共有 55 条点评" "
4 分 - 很差。5 条好评，共有 55 条点评" "
2 分 - 糟糕。4 条好评，共有 55 条点评" "

7.6/10

清洁度

7.4/10

员工和服务

8.0/10

服务设施

7.2/10

住宿条件和设施

点评

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
It doesn't smell good in the hotel

8/10 还可以

Anantha

商务旅客
满意：住宿条件和设施
2020 年 2 月入住 2 晚

10/10 超赞

Prasad

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Suhas Mestry 于 2020年01月17日 的回复
Dear Mr. Prasad, Thank you once again for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

6/10 一般

Jesper

商务旅客
best to send the shuttle when you confirm you will
Arriving in BOM required 1hr to pass immigration - that’s why shuttle is good to have. Shuttle at payment, OK, you need to get to the hotel. Shuttle confirmed - but no shuttle to pick up. Requested by email when where and how to recognise the shuttle, three times - never got a an answer, other than shuttle at payment - after third request to ensure a defined meeting point - the reply was “noted and confirmed”. Front desk manager handled situation well next day. In hotel dining is good.
2019 年 11 月入住 5 晚
Suhas Mestry 于 2019年12月12日 的回复
Dear Mr. Jesper, Greetings from The Paradise By Tunga I am truly sorry that we fell short of your expectations and our promise of service excellence and the resulting inconvenience caused to you. Your feedback has been taken into consideration and our efforts will be to provide you best service. My team and I would truly appreciate it if you give us another chance to deliver a pleasant memorable hotel experience in the future.

10/10 超赞

Banagiri，Bangalore

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Decent Hotel for a short business stay
Decent Hotel. Centrally located. Clean rooms. Good for a short business stay.
2019 年 9 月入住 2 晚

8/10 还可以

真实旅客

2019 年 5 月入住 10 晚

2/10 糟糕

Tejas

不满意：员工和服务、住宿条件和设施、客房舒适度
I gues the pictures showed on hotels.com were way different from Hotels.com Worst experience for the first time and I guess i will opt for a refund for that hotel because it was not worth it. Being a loyal customer I need a refund that’s what I need
2019 年 5 月入住 2 晚

10/10 超赞

kamalakaran

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
breakfast must improve
lovely place
2019 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Convenient closeness to major the landmarks in Mumbai. I had an excellent stay. Will definitely recommend..
2019 年 1 月入住 1 晚

8/10 还可以

Anubhav

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Decent hotel in the area
It was a good stay at Tunga Paradise. I was a little skeptical while booking the hotel but then decided to go for it. This property is adjacent to Tunga Regale. The rooms are neat and clean albeit a bit old (the hotel is at least 20 years old). The beds are comfortable and it has good clean bathrooms. The breakfast spread is good. Only thing is that the breakfast starts at 7:30 (and not 7am like most hotels). So in case you are planing to leave early for work or want to take a flight, do make sure to ask them to give you packed breakfast. Overall it was a good stay. Would have rated it higher if I would have got a better price for this hotel as the hotel is definitely not cheap.
2019 年 1 月入住 1 晚

8/10 还可以

Saf

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a plasent stay. Near to juhu and you can get tuktuk very easy from outside of the hotel.
2019 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fine for travelers approaching to international airport
2018 年 12 月入住 1 晚

8/10 还可以

Anil Kumar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
It very conveniently located hotel with good food. Nice, Clean rooms, well equip rooms. Very close to airport.
2018 年 9 月入住 2 晚

6/10 一般

真实旅客

满意：客房舒适度，清洁度
Overall experience was good. It was just a one night stay and hence am unable to share more details.
2018 年 9 月入住 1 晚

10/10 超赞

Rohan，New Delhi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice and comfortable hotel for the price & very close to the airport. Would definitely recommend this hotel for the price band. The food & room service was very good as well!
2018 年 7 月入住 2 晚
Nidesh Shetty 于 2018年07月15日 的回复
Dear Rohan Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall a good experience. Rooms are very good and have a respectable space with all the amenities needed with complimentary soft drinks and some chips. Room service is fast and no issues with it whatsoever. A thumbsup to Tunga group.
2018 年 6 月入住 1 晚
Nidesh Shetty 于 2018年07月5日 的回复
Dear Sir Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Good stay
When we checked out at 12 noon the reception staff Ms. Nikita and her male colleague were very helpful and cooperative..
2018 年 5 月入住 5 晚
Nidesh Shetty 于 2018年05月29日 的回复
Dear Anonymous Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a nice stay
2018 年 1 月入住 2 晚
Nidesh Shetty 于 2018年01月25日 的回复
Dear Anonymous Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

6/10 一般

SamD，Edinburgh

满意：客房舒适度，清洁度
不满意：员工和服务
Stay at Paradise by Tunga
Rooms are clean. Staff at front desk is helpful and try to accommodate your requests. There is a restaurant with Indian delicacies just outside at reasonable rate. Complimentary breakfast was bit havoc. There were limited seats and we were requested to wait. Staff at breakfast wasn't helpful. Not many options for the breakfast. Overall pleasant stay, minus breakfast.
2017 年 12 月入住 1 晚
Nidesh Shetty 于 2018年01月7日 的回复
Dear Sam Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Regarding breakfast sorry for the inconvenience as our other part of the restaurant is in renovation due to which we need to accommodate the guest in one section. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good for IIT visitors
3-4 km from IIT. Rs. 80/- by auto. About 1km from the main JVLR road. Appears to be run by people from Udupi region; hence the food is very good. Idlis were almost like home made. Value for money.
2017 年 12 月入住 1 晚
Nidesh 于 2017年12月19日 的回复
Dear Anonymous Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

6/10 一般

Rajendran

不满意：清洁度
Average
Needs training for housekeeping , rooms are too small. Value for money.
2017 年 11 月入住 8 晚
Dear Mr. Rajendran Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Sorry for inconvenience occurred during your stay on your next visit we will make sure that you get a better room with good service, Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 还可以

Jeet，Charlotte

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel close to AIRPORT
Nice hotel to stay, clean and clear, room service better than other. Food is also nice
2017 年 10 月入住 3 晚
Nidesh Shetty 于 2017年10月31日 的回复
Dear Mr. Jeet, Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon! Warm regards, Nidesh Shetty

8/10 还可以

Ragendra

满意：清洁度、员工和服务、客房舒适度
Overall the stay was average, expected of a 3 star rating. The breakfast buffet could be much better as desserts were not replenished & more variety. The were also buckets which I believe was used to avoid water leaks on the floor-was not a good impression.
2017 年 9 月入住 3 晚
Dear Ragendra, Greetings from The Paradise By Tunga! Many thanks for taking the time to share your experience and your kind words. We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay. We thank you for your feedback and have made a note of the displeasure caused We really look forward to welcome you back very soon! Warm wishes, Nidesh Shetty

10/10 超赞

Diana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Service Par-excellence
We landed in Mumbai late night absolutely knackered after our long flight... what awaited was a pleasant welcome surprise. Tunga Paradise knows not only about service satisfaction but service delight! Every little detail was thought of and came naturally to their staff. The room was clean and spacious, the restaurant has delish food. The manager, Nidesh and I had kept in touch over email prior to our travel and he ensured that our airport ride, our stay and our overall experience was wonderful. Would not hesitate to recommend this gem!
2017 年 5 月入住 1 晚
Dear Ms. diana, Greetings from The Paradise by Tunga! We are very happy to receive your genuine feedback and respect your gesture of appreciation detail in short. Appreciate wholeheartedly for sparing your valuable time for the review.Thank you and wait for your visit soon.Regards

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Gute budget hotel
War ein gute aufenthalt , aber Eseen und trinken in hotel sehr sehr teuer. teuerer als in 5* hotel. ein bier 7 euro für ein 3* hotel nicht gut.
Nidesh Shetty 于 2017年06月24日 的回复
Dear Mr. Anonymous, Greetings from The Paradise by Tunga! We are very happy to receive your genuine feedback and respect your gesture of appreciation detail in short. Appreciate wholeheartedly for sparing your valuable time for the review.Thank you and wait for your visit soon.Regards

6/10 一般

KB，Sydney

满意：员工和服务
Good if nearness to the airport is your need.
The staff is very helpful but the hotel is dated. The furniture is old. However, the hotel has a very good food menu.
NIDESH SHETTY 于 2017年06月27日 的回复
Dear Sir, Greetings from The Paradise by Tunga! We are very happy to receive your genuine feedback and respect your gesture of appreciation detail in short. Appreciate wholeheartedly for sparing your valuable time for the review.Thank you and wait for your visit soon.Regards

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
So bad ....
There is no hair dryer, i called the hair dryer and waited for 35 minutes with my hair totally wet. I went down stairs and complaint to the reception, he told me to wait for another 15 minutes. The second day there isn't new supplied towels, i called and then wait for 10 minutes. This is not a hotel worthy for the money and the stars. Strongly suggest travellers not to take it.
Dear Sir, Greetings from The Paradise by Tunga! We are very happy to receive your genuine feedback and respect your gesture of appreciation detail in short. Appreciate wholeheartedly for sparing your valuable time for the review as well as sorry for the inconvience occured during your stay looking forward to see you again to give a best service. .Thank you and wait for your visit soon.Regards

4/10 很差

JUNKO，日本

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
二回目だが、、、次は無い
いつもトゥンガ系列に泊まってます 久しぶりにパラダイスに泊まったら 息ができないくらい臭い禁煙部屋をノンスモーキングルームと言ってきた。 ただ変えて欲しいというと 先に部屋をみてから決めて良いって 何部屋からか選ばせてもらった ただ うるさい、、、 廊下の音、道路の音、隣の部屋の音 全部聞こえる となりの四つ星トゥンガリーガルはめっちゃ静かなのでやはり値段の差はある！ 良い所はバスタブがある お水以外にジュースやお菓子もただでついてくる これくらいかな〜 あと周辺の治安は良い スタッフはリーガルより愛想はいいが 適当な感じは否めない 悪気は全くなさそうではある

8/10 还可以

LU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good hotel with lower price
the hotel is ok ,reasonable price

6/10 一般

真实旅客

8/10 还可以

Suhas，Secunderabad

满意：清洁度、员工和服务、住宿条件和设施
Good hotel for business visits
Ideally located hotel for business in the SEEPZ / Andheri MIDC area. Their restaurants are popular with locals as well, which means good food quality overall. My only complaints were that I was given a twin-bed room when I had booked a king-size, and the breakfast timings were a little early for a weekend (closed at 10am sharp). Also, the area is a bit noisy, but that is almost a given in Mumbai. Otherwise, good clean room and prompt service.

4/10 很差

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Hotel is nice. Staff is worst.
The male receptionists in evening and night hours are less cooperative. Their answers are curt. They always used to forget charging my swipe card even when I checked in. They didn't even apologize for it when I had to come all the way back and ask them to charge it.There is one more instance when I came back from work and it was so humid that I preferred to stay for sometime at the hall near reception. I asked the receptionist for water and he said they can't provide me that here. Can you believe that? They are really ill trained. Stayed from 31may - 1june

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not worth the price
Rooms are not that great. The access card always had a problem. Not very clean .

6/10 一般

elizabeth

满意：清洁度、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Friendly but not clean nor comfortable
Gmaps shows wrong location when you search for this hotel. They had shown the right location on Hotels.com but I use Gmaps for navigation like many others. So hope they correct it there. While booking I had requested for a non-smoker's room but we got something exactly opposite. When we complained about it, they were prompt in giving us another room. This new room was not clean enough. We found hair on the bed, bathtub and also on the shower-head! At night there was some party going on. The loud music could be heard in our room and was not turned down even after repeated requests. If they have a party hall, it should be made sound proof. Hotel staff was very friendly but they need to improve on other aspects. Services don't match the high price for the rooms.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

ankur，gurgaon

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again
Pros: Smooth checkin & checkout Cons: Shady ambience, smelly room, bad food, lighting mechnism was faulty !

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Beautiful accomodations for a short stay.
This is the second time my husband and I stayed at Paradise Tunga in Mumbai. My husband is Indian and I am American. This hotel meets my expectations and requirements for a modern and clean facility with tasteful décor. Although it is far from the train station (took over 1 hour by taxi to and from the station)...it is an acceptable close distance to the airport. It is further away from tourist attractions, but if you are looking for a nice place to stay while traveling through or for business near the airport...I highly recommend this hotel.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Hotel is worth the price!
The room was very clean and I really liked the number of accessories they provided (which was not expected at the rates charged). The hotel staff was courteous. My partner and I enjoyed the stay a lot. I would be their frequent customer. Also, the food served was decently priced and tasty.

6/10 一般

Aastha，Mumbai

Pleasant one night stay
Nice one.. Can be chosen!

8/10 还可以

Hitesh，pune

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
Awesome play to stay. The hotel was in a good condition. Hotel staff is nice. thums up (y)

4/10 很差

Ritika，chandigarh

不满意：员工和服务
Overhyped hotel.
We felt it was overhyped. The complimentary breakfast timings need to be extended. Food is also overpriced. The experience was not as expected

8/10 还可以

Sumeeth，Singapore

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice experience
Good no compliants

6/10 一般

真实旅客

Paradise
It was relaxing. The bathtub was a good touch.

8/10 还可以

DAVE，GJ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
OVERALL A NICE PLACE
LOCATION OF HOTEL IN SEEPZ MAKES EASY ACCESS TO NEARBY COMMERCIAL HUBS OF POWAI AND ANDHERI (E). RESTAURANT FOOD AWESOME, NOTHING TO COMPLAIN. ROOMS WERE COMPARATIVELY SMALLER IN SIZE COMPARED TO THOSE BEING OFFERED BY SIMILAR HOTELS IN SURROUNDING BUT COMFORT LEVEL AND CLEANLINESS WERE A1. HOTEL STAFF WAS FRIENDLY AND ITS EASY TO CATCH AN AUTO OR TAXI MOMENT YOU STEP OUT OF THE HOTEL. WHAT MORE CAN ONE WANT?

8/10 还可以

Vicky，Klang, Malaysia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay in Tunga Paradise!!
We miss our stay in this hotel!. Eventhough the lobby entrance was seems to be hidden behind a restaurant, it doesnt bring down the impression over the hotel when we stepped in. The service was good, room was spacious and clean. I would say i will come back again to this hotel!

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

realharp，New Delhi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
こじんまりとしたいいホテル
料金の割にお部屋も広く、バスルームも使いやすかった。バスタブがちょっと深めなのも嬉しい。 メトロが開通したら駅も近いし、近くに美味しくて素敵なレストランも多数あり、静かで過ごしやすいと思われます。 朝食は選択肢が少なく、食べたいものがなかった。

6/10 一般

Karan，Noida

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Hotel
It was a really nice stay at Hotel overall good stay

8/10 还可以

theVisitor

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度