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Itsy Hotels Cruz Royale Santacruz West

2.0 star property
A peaceful retreat in Santacruz West where travelers can relax in comfort while enjoying practical amenities that make staying away from home easier

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Itsy Hotels Cruz Royale sits in central Santacruz, offering a quiet escape from city bustle. Guests stay connected with WiFi, catch up on news with daily newspapers, and handle travel necessities with on-site laundry facilities that save precious vacation time.

Reviews

3.4 out of 10

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Itsy Hotels Cruz Royale Santacruz West pet-friendly?

No, pets are not allowed at this property.

How much is parking at Itsy Hotels Cruz Royale Santacruz West?

Itsy Hotels Cruz Royale Santacruz West doesn't offer parking.

What time is check-in at Itsy Hotels Cruz Royale Santacruz West?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Itsy Hotels Cruz Royale Santacruz West?

Checkout is at 11:00 AM.

Where is Itsy Hotels Cruz Royale Santacruz West located?

Located in Santacruz, this hotel is within 1 mi (2 km) of Linking Road and Juhu Beach. Nanavati Super Speciality Hospital and Carter Road Promenade are also within 2 miles (3 km). Mumbai Santacruz Station is 11 minutes by foot and Mumbai Khar Road Station is 23 minutes.

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Reviews

Reviews

3.4

4.8

Cleanliness

4.8

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

2/10 Terrible

Sanjay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst exerience, no buffet breakfast.only room service with limited item(2 nos) and quantity was also restricted. Per plate only 2 nos small uttapam. Pre check in charges was taken but no bill given. Room size is very small for the amount charged.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Abeda

Disliked: Staff & service, property conditions & facilities

Bad location

This hotel was a lot expensive considering it's location and condition. Outside of the hotel is dark and hard to see hotel's sign/name. Front entrance of the hotel is smelly and dirty. Room condition: Our room was very small - just the bed itself takes the whole room. There's no window; bathroom was small but clean and functional. Breakfast option was very limited. There's no good restaurant or other facility within walking distance. Staff: Although the front desk staff was polite, some of the staff need little more training and politeness with smiley faces. The guard's behavior was unacceptable - he asked our taxi to stay out of the gate but we had large suitcases - so my husband had to talk to him separately. Same for the day we checked in - it was late at night and asked the guard if it was the right hotel, he was about to give us wrong info for us to drive away. This hotel is in an odd location - next to a railway colony - that's it - no other facilities for travelers to use. So, unless you have no other options, don't just book this hotel seeing it's picture online.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Bala

Disliked: Cleanliness
Stayed 3 nights in Jun 2023