「We had a good experience at the hotel. Staff were friendly and helpful and the food - both a selected dinner and the breakfast buffet - met our expectations. It was a short stay, but the quality of the hotel helped with our transition from Kenya to Rwanda.」
「We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our...
「Excellent accueil.
Belle piscine.
Vue magnifique pour les chambres au 4e étage.
(Initialement dans une chambre au 2e avec vue moyenne, mais l’hotel a été très reactif quand je leur ai rappelé que j’avais réservé une chambre exécutive)
Vol la nuit suivante à 2h du matin: il m’ont offert la possibilité de rester dans une chambre jusqu’à 23h en attendant mon vol.
A recommander 」
「We enjoyed our stay immensely. Richard Muhirwa was incredibly helpful and resourceful. We loved the breakfast and the cleanliness of the premises. The staff's hospitality was outstanding.
Best regards,
Claret」
