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Iberostar Selection Albufera Playa - All Inclusive

4.0 star property
Guests enjoy rejuvenating facials and manicures at the spa, then head to one of seven outdoor pools surrounded by gardens for relaxation in the sun

Choose dates to view prices

Iberostar Selection Albufera Playa - All Inclusive offers seven pools with loungers and umbrellas in gardens. Guests can book Spa Sensations treatments, dine at six international restaurants, or join volleyball games. Multilingual staff and on-site car rentals available.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is HK$4,091
HK$4,560 total
includes taxes & fees
30 Aug - 31 Aug

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premium Double Room, Garden View

A hotel room with a balcony, a bed, a reading chair, and a view of the outdoors.

Premium Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Partial Sea View

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Double Room, Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room Single Use

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Double Room Single Use

  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Executive Level (Star Prestige)

A resort with a pool surrounded by palm trees, a white building with balconies, and a clear view of the ocean.

Double Room, Balcony, Executive Level (Star Prestige)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Sea View

A hotel room with a balcony, a bed with a teal pillow, a round wall decoration, and a woven light fixture.

Premium Double Room, Sea View

  • Sea view
  • 291 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, Pool Access (Sharing Pool)

A swimming pool with a tiled edge, lounge chairs, and a building with large windows and a sliding door in the background.

Premium Room, Pool Access (Sharing Pool)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room Single Use, Partial Sea View

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Double Room Single Use, Partial Sea View

  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Pool View

A couple on a balcony overlooking a pool with palm trees and a clear sky.

Premium Room, Pool View

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (Star Prestige | Side Sea View)

A resort with multiple swimming pools, palm trees, and a view of the sea.

Double Room (Star Prestige | Side Sea View)

  • Ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (2 Adults & 2 Children)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (2 Adults & 2 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (2 Adults & 3 Children)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (2 Adults & 3 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (2 Adults & 4 Children)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (2 Adults & 4 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (3 Adults & 1 Child)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (3 Adults & 1 Child)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (3 Adults & 2 Children)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (3 Adults & 2 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (3 Adults & 3 Children)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (3 Adults & 3 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (4 Adults)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (4 Adults)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (4 Adults & 1 Child)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (4 Adults & 1 Child)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Connecting Rooms (4 Adults & 2 Children)

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Room, Connecting Rooms (4 Adults & 2 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room Single Use, Garden View

View from room

Premium Double Room Single Use, Garden View

  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room

A hotel room with two beds, a balcony with a table and chairs, and a view of palm trees.

Premium Double Room

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi
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About the area

Located in Muro, Iberostar Selection Albufera Playa - All Inclusive is on the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Looking to enjoy an event or a game while in town? See what's happening at Karting Can Picafort or Plaza de Toros. Snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Muro travel guide
View more Resorts in Muro
Map
Avenida Albufera S/N, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • A clear turquoise sea, a sandy beach, and a resort with white buildings and palm trees.
    Playa de Muro
    3 min walk - 0.3 km
  • A sandy beach with footprints leading into the water, a clear sky, and distant mountains.
    Es Comú
    8 min walk - 0.7 km
  • A beach with clear turquoise waters, a sandy shore, and distant mountains.
    Alcúdia Beach
    6 min drive - 5.9 km
  • Alcúdia Port
    8 min drive - 8.4 km
  • Cala Agulla Beach
    42 min drive - 44.9 km

Getting around

  • Muro Station
    22 min drive
  • Palma de Mallorca (PMI)
    55 min drive

Restaurants

  • Gelats Artesa Valls
    3 min drive
  • Pizzeria Trattoria Portobello
    9 min walk
  • Restaurant Figueret
    16 min walk
  • Picco
    4 min drive
  • Can Pescador
    4 min drive

About this property

Iberostar Selection Albufera Playa - All Inclusive

  • Upscale all-inclusive property remodelled in 2023 and located near Playa de Muro
  • At Iberostar Selection Albufera Playa - All Inclusive, you can look forward to a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a facial, aromatherapy or a body treatment at Spa Sensations, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and car hire on-site.
  • You'll also enjoy the following perks during your stay:
    • 7 outdoor pools and an indoor pool, along with a waterslide, sunloungers and pool umbrellas
    • An outdoor tennis court, an electric car charging station and a bike on-site
    • A banquet hall, a 24-hour front desk and multilingual staff
    • A water dispenser, laundry services and a lift
  • Room features
  • All 360 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Recycling and LED light bulbs
    • Rainfall showers, eco-friendly toiletries and hairdryers
    • TVs with satellite channels
    • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

  • Buffet meals and snacks included

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 20 metres

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet Mistral
  • Kyknos
  • Martinete
  • Nopal
  • Tamarindos

Things to do

  • 7 outdoor pools
  • Bicycle storage
  • Bicycle tours
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renewable energy used
  • Renovated entire property - January 2023
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/2709

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Iberostar Selection Albufera Playa - All Inclusive have a pool?

Yes, this property has an indoor pool, 7 outdoor pools and a children's pool.

How much does it cost to stay at Iberostar Selection Albufera Playa - All Inclusive?

As of 2 Aug 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Albufera Playa - All Inclusive on 30 Aug 2026 start from HK$4,091, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Selection Albufera Playa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Selection Albufera Playa - All Inclusive?

There is free parking nearby.

What time is check-in at Iberostar Selection Albufera Playa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Iberostar Selection Albufera Playa - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Iberostar Selection Albufera Playa - All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Selection Albufera Playa - All Inclusive located?

Nestled on the beach, this Muro property is within a 5-minute walk of Es Comú and Playa de Muro. Playa de Can Picafort and Albufera Natural Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Iberostar Selection Albufera Playa - All Inclusive Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 391 reviews
Rating 8 - Good. 133 out of 391 reviews
Rating 6 - Okay. 32 out of 391 reviews
Rating 4 - Poor. 14 out of 391 reviews
Rating 2 - Terrible. 4 out of 391 reviews

Reviews

Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled from USA and were impressed with the hospitality of this hotel. We had a wonderful stay. Hotel was beautiful, clean and welcoming. The food was delicious with plenty of variety and drinks were excellent- there was always something to enjoy. The staff were friendly and attentive, overall it was a great vacation in Iberostar Albufera Playa, I would happily recommend this hotel to anyone looking for a relaxing and enjoyable getaway.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Varinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and enjoyable but the beach has a lot of seaweed and so sadly did not spend time there but the resort is great.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good…. It needs a lot upgrades…. The staff was super friendly and helpful! It is an old hotel and it needs to be more modern and changed some of the areas…. For example replace the carpet in the room’s corridors for real floors…. The food was ok but not excepcional.. I think this is because it is an all inclusive with a lot of people! It is a little frustrating that the hotel doesn’t have beach and you have to pay for it daily. But we enjoy so much our time in Mallorca!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Mengyi

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff, little strip of forest on sand dunes between
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Lauren Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel with my mother and we had an exceptional stay. The staff were incredible and we felt very spoilt with the VIP perks. Every person we interacted with in the team gave 100% amazing service, the front desk, cleaning staff, wait staff in the restaurants, bar staff, lifeguards, cafe team... literally everyone. The food was especially great, plenty of options to choose from and we were fortunate enough to get to eat at all 3 al a carte restaurants on site (Greek was my mothers favourite, Mexican mine). The direct access to the beach was bliss. The multiple pools meant that we were able to have spaces for adults and others for children. The rooftops were fabulous. It was honestly better than I'd expected and I'd 100% go back! Thank you Iberostar Selection Albufera Playa for an exceptional stay!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

solmaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property. Food quality and variety was great, rooms were clean and everything was actually greater than presented in photos. A great place for families looking for a safety and convenience.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for family. Best all inclusive we’ve ever stayed at. Great food, wonderful staff, perfect activities and location!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Marilyn

Liked: Staff & service, amenities, property conditions & facilities
Excellent time here, the staff were helpful at all times and the activities within the resort were lots of fun!
Stayed 6 nights in Apr 2024
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goodbut loud kids

This is a great resort with good food and many restaurant choices. Was disappointed that the beach is public and crowded. There were Lots of children, loyd sometimes
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fantastic experience. We have stayed in multiple locations such as Dubai, Turkey and USA. In terms of value for money this was by far the best. The food was very tasty and lots of healthy options. The room and 24hr cafe was great too. Very clean and modern. Even the private beach was perfect as not to many people and its not to much of a walk from the hotel. I will be staying here again in future. One slide downside would be gym could be made bigger and the spa is not that great.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this all inclusive resort. The food, the property grounds, the beach, but the main star of this resort is THE STAFF.. THANK YOU!! we had the best of the best here. We should be back. Last but not least, please change the outdated television in the rooms.!! No smart TV is not acceptable these days. See you guys soon
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Wow! Our stay at the all-inclusive resort was absolutely fantastic! From the moment we arrived, we were treated like royalty. The staff were incredibly welcoming and attentive, always ready to assist with a smile. The food was out of this world! With a variety of dining options to choose from, including international cuisine and local specialties, every meal was a culinary delight. The buffet spread was especially impressive, offering an array of fresh, flavorful dishes to satisfy any palate. Activities and entertainment were plentiful, catering to guests of all ages. nightly shows and live music, there was something for everyone to enjoy. Plus, the kids' club kept the little ones entertained while parents relaxed and indulged in some well-deserved R&R. Overall, our experience at the all-inclusive resort exceeded all expectations. It was the perfect blend of luxury, relaxation, and fun, making it an unforgettable getaway. We can't wait to return!"
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Mirek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice looking property. Great food in most places. Mexica restaurant was confusing, served something but not Mexican food and served so little of it that we followed up with a visit to the buffet The resort has no ambiance or character. Entertainment staff show no personality. Learn from your Mexican, Dominican and Jamaican properties. They are fun. By day two, Starfriends know my kids by name. This place feels like no one really wants to be there: clock in, go through the motions, clock out. I have not even met the star friends here - no idea who they were. People serving food (especially the gentleman grilling meats in the buffet by the beach) should work on keeping their attitudes under control - I don’t need their snarky comments. Overall a good experience but nothing to write home about…
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend! Loved our stay!

We spent a lovely long weekend at Iberostar Selection Albufera Playa. ROOM: We booked a shared pool room but didn’t get what we paid for (the room was near the shared pool but not in front of it which isn’t the same experience) so we asked to change and the reception team was very quick to offer a better room with a balcony which was great! POOLS: there’s a few pools spread around the resort, all great for different moments of the day. Our 3 year old daughter had a blast on the Kids pools with slides and mini disco at the end of the day. FOOD: The food was really good, the buffets had such a great variety - lots of fruits, salads, vegetables, deserts, and many different main options: paella, meat, any thing you would want. We tried the 3 restaurants: Greek and Mexican were very nice! The Spanish one was recommended to be the best one, but although the setting of siting outside under trees listening to great live music, the food was disappointing. Drinks in general were great, lots of options behind the bars at all times. ENTERTAINMENT: the entertainment was such a great surprise! There’s lots of activities throughout the day for all ages; in the evening there’s also a show/presentation (band playing 80s, a group of dancers performing songs from Adam’s Family, rock band)
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Second time at a Iberostar. It is a great place. All workers there are helpful, seem happy and work well together. You must treat them well. Very comfortable. I would come again. So relaxing. Food was good. But here are some comments - room was a little small. No room for 2 suitcases. We had to use the desk. No waste paper basket in main room ( one could fit under the bedside table.) Because of structure of desk we cold not stow things under desk. Perhaps more shelves, or hooks. - we wanted to explore the island but you had little info about it. The one person there could sell us a boat trip but we would have to take city bus to next town! We went walking outside and found a travel agent not related to your hotel. We could get a bus there for tour of caves ( and other places if we wanted) We did this …it made us enjoy our time at Iberostar even more being able to do this. Consider more help in tours - I was on roof with star prestige. Lovely but often all chairs were occupied with towels /possessions being saved. Perhaps a notice not to do this so all could enjoy
Stayed 5 nights in Sep 2023
Verified review

6/10 Okay

Michael

Liked: Property conditions & facilities
We booked the premium seaview room with the double bed and when we checked in, we got a room with no sea view but the parking lot instead and only one small bed. The resort was completely booked out so we had to stay in that room the first night. Luckily, the guest manager Teresa upgraded us to a seafront view suite starting the next day which was wonderful. The next three days were nice. The food was good and so was the service, to the most part. Some of the staff does not speak English, so it was challenging at times to communicate the food that we wanted and special needs we had due to food allergies which the hotel does not communicate about with their food. On day 4, my wife and I got a massage at the spa. Her therapist used menthol gel and put it on my wife's ears and upper face with some of it getting into her eye, all without asking prior. My wife had a reaction and immediately showered off at the spa. Burning and a headache followed. She then asked for a cream to help sooth her skin. After the applied the cream, they asked her for 54 Euros extra, for just the cream. We obviously were furious. The therapist caused this problem in the first place and then charged extra for a littlw bit of cream? I spoke with the guest manager Teresa about this and all we got was that their staff are professionals. No "I am sorry this happened". After talking to Teresa's manager, we got at least the massage refunded but still paid for the cream. That was all totally mismanaged.
Stayed 5 nights in Jun 2025
Verified review

6/10 Okay

Amen Allah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Let’s start with the good stuff : - the food is excellent, in quality and variety, especially the buffet. - the staff are very nice, friendly and professional. Special thanks to the people working in restaurants and the animation team. Small issue was with the house keeping which do our room a bit late (usually after 3pm), probably short stuffed, not the ones to blame. What I didn’t like about the hotel: - the hotel provides you with a water carafe which you have to fill each time from a common water dispenser and it’s terribly slow so at night times you have to do the line. If you wake up in the middle of the night thirsty then it’s an issue. It’s good to be eco conscious but making money out of that by selling a small reusable « plastic » bottle for 4.90 doesn’t seem so ethical. Walking around the hotel you can see that everyone has it. - we booked a premium room which has nothing premium but a convertible couch which is non confortable at all. -at the check-in we have been told that there is a nice rooftop pool with an amazing view but we found out when we were heading up there that you need to pay extra fees (star prestige or something) to get access to some parts of the hotel including that. Ps: when I pay for an all inclusive, I expect to have 3 meals per day, if the check-in is at 3 and the check-out is at 11 then you can’t have that.
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Food and drinks were great, particularly great cocktails! Biggest feedback is that there should be more adult only areas. Fine if you’re a family but not great if you’re travelling as a couple, no bar, dining or pool areas without kids
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top!
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, very clean, beautiful location, great food.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

arunas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff 😊😊😊😊
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Vanderley Romao Da Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, wonderful staff!
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, easy and convenient
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

Erika Karoliina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff made us feel warmly welcome each minute of our stay. Special thanks to Paola at the reception. Hotel buildings were beautiful, there was just right amount of Spanish charm, not too polished style even though everything was extremely well maintained. We had family room (two rooms connected by a door) which I highly recommend for families with older kids. Rooms are quite compact but there was just enough space for us. Rooms were very tidy and bed was one of the best ones I’ve slept in any other hotels I’ve stayed. I also loved the pillows. Pool area was nice, tidy and relaxing. We only spend time at Playa’s pool area, I would imagine that Park’s pool area would have been less relaxing as there was quite much families with small children. Short but yet amazingly pretty path from hotel to beach was a big plus. Food was good and versitale, lots of kids and ’sounds of life’ as Park & Playa have common restaurants. I didn’t have any problems with it but I think I would prefere some other accommondation if I would travel just with my partner and I would seek peace & quiet type of place to spend my vacation. I recommend to download Iberostar app already before the vacation, it was great help for us. Overall, extremely good experience.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

JOSE MANUEL

Liked: Staff & service, amenities, property conditions & facilities
I love the area the beach in front of the hotel the people that works there the food and the night shows. overall is a great place to stay.
Stayed 6 nights in Sep 2022