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Iberostar Waves Playa de Muro

4.0 star property
Travelers find the perfect balance of tranquility and activity at this beachfront oasis, where peaceful gardens meet tennis courts and cycling paths

Choose dates to view prices

Iberostar Waves Playa de Muro combines luxury with eco-consciousness. Lounge by three pools or book a massage at SPA Sensations. Enjoy volleyball courts, cycling routes, and bike rentals. Three distinct restaurants serve local specialties all day.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$1,010
HK$1,126 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Twin Room, Balcony, Pool View

View from room

Twin Room, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Room, Balcony (2 Adults & 2 Children)

Mini-fridge

Family Room, Balcony (2 Adults & 2 Children)

Highlights

Terrace
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Basic Room (Family, 2 Adults & 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Basic Room (Family, 2 Adults & 1 Child)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Basic Room (Family, 2 Adults & 2 Children)

Minibar, in-room safe, individually decorated, individually furnished

Basic Room (Family, 2 Adults & 2 Children)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room, Connecting Rooms

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Connecting Rooms

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds

View all photos for Twin Room, Balcony, Sea View

View from room

Twin Room, Balcony, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Terrace

View from room

Twin Room, Terrace

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use, Terrace

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Room, Partial Sea View (2 Adults & 1 Child)

View from room

Family Room, Partial Sea View (2 Adults & 1 Child)

Highlights

Terrace
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • Partial sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Partial Sea View (2 Adults & 2 Children)

View from room

Family Room, Partial Sea View (2 Adults & 2 Children)

Highlights

Terrace
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • Partial sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Basic Room (Family Basic (3 Adults))

Minibar, in-room safe, individually decorated, individually furnished

Basic Room (Family Basic (3 Adults))

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 377 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room (Family (3 Adults))

Mini-fridge

Room (Family (3 Adults))

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 377 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Room Single Use, Sea View

View from room

Double Room Single Use, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Eco-friendly toiletries
  • Sea view
  • 258 sq ft
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room, Balcony, Partial Sea View

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • Partial sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Balcony (2 Adults & 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Balcony (2 Adults & 1 Child)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Muro, Iberostar Waves Playa de Muro is on the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Consider Hidropark and Karting Can Picafort. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby. Visit our Muro travel guide
Map
Avenida de la Albufera, 8, Playa De Muro - Mallorca, Muro, Mallorca, 7458

What's nearby

  • Must to go so Early in the Day
    Playa de Muro
    3 min walk - 0.3 km
  • Alcudia beach between Port d'Alcudia and Can Picafort, Spain, Shutterstock ID 1128038810, Purchase Order: -
    Alcúdia Beach
    4 min drive - 3.2 km
  • Platja dels Francesos
    13 min walk - 1.1 km
  • Cova de Sant Martí
    3 min drive - 3.2 km
  • Alcúdia Port
    7 min drive - 5.7 km

Getting around

  • Sa Pobla Station
    19 min drive
  • Palma de Mallorca (PMI)
    50 min drive

Restaurants

  • Numa Beach
    5 min walk
  • Tramuntana Restaurant
    1 min walk
  • Burger King
    9 min walk
  • Can Pescador
    4 min walk
  • Las Dunas Snack Bar
    8 min walk

About this property

Iberostar Waves Playa de Muro

Upscale family-friendly hotel near Playa de Muro
A poolside bar, a terrace and designer shops on-site are just a few of the amenities provided at Iberostar Waves Playa de Muro. Active travellers can enjoy amenities, such as volleyball and cycling, at this hotel. Indulge in a manicure/pedicure, a body scrub and a massage at Spa Sensations, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and an indoor pool
  • Bike hire, an outdoor tennis court and a water dispenser
  • Massage treatment rooms, a billiards/pool table and ATM/banking services
  • A front desk safe, luggage storage and multilingual staff
Room features
All 446 individually furnished rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

All-inclusive details

All-inclusive room rates at Iberostar Waves Playa de Muro are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior detail
Iberostar Waves Alcudia Park
  • Pool
  • Spa
  • All-inclusive
  • Kids’ pool
8.6 out of 10, Excellent, 547 reviews
The price is HK$1,150
HK$1,280 total
includes taxes & fees
27 Mar - 28 Mar
Iberostar Waves Alcudia Park
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Salón Ponent
  • Cervecería
  • Dunas Restaurant
  • Restaurante Gust
  • Tramuntana Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/2601

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 April to 31 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Iberostar Playa Muro Hotel
Iberostar Playa Muro
Iberostar Playa De Muro Hotel Playa De Muro
IBEROSTAR Playa De Muro Majorca
Playa De Muro Iberostar
Iberostar Playa De Muro
Iberostar Waves Muro Muro
Iberostar Waves Playa de Muro Muro
Iberostar Waves Playa de Muro Hotel
Iberostar Waves Playa de Muro Hotel Muro

Frequently asked questions

Does Iberostar Waves Playa de Muro have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Iberostar Waves Playa de Muro?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Iberostar Waves Playa de Muro on 9 Mar 2026 start from HK$1,010, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Waves Playa de Muro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Playa de Muro?

There is free parking nearby.

What time is check-in at Iberostar Waves Playa de Muro?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Iberostar Waves Playa de Muro?

Checkout is at noon.

Are there all-inclusive benefits at Iberostar Waves Playa de Muro?

Some rate plans available at this hotel are all-inclusive.

Where is Iberostar Waves Playa de Muro located?

Nestled on the beach, this Muro hotel is within 1 mi (2 km) of Platja dels Francesos and Playa de Muro. Alcúdia Beach is 1.6 mi (2.5 km) away.

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Reviews

Iberostar Waves Playa de Muro Reviews

8.4

Very good

8.6

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 155 out of 379 reviews
Rating 8 - Good. 172 out of 379 reviews
Rating 6 - Okay. 33 out of 379 reviews
Rating 4 - Poor. 9 out of 379 reviews
Rating 2 - Terrible. 10 out of 379 reviews

Reviews

10/10 Excellent

Euler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was very no e place to stay with my family and son ,very family-friendly and all the places was very nice swim pool beach ect
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Positive aspect: good restaurant with quality food. - Reception for checkin was very good, with highlight to Juliana attendance. Points to improve: - no snacks/food option between breakfast and lunch time - in the restaurant could have a reserved adults only space - the entertainment is fully directed to children.
Stayed 3 nights in Aug 2025

8/10 Good

Schlomon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: very well situated on a beautiful beach , hotel is clean staff is very nice. cons : they surcharge everything, exp. For breakfast you have access to filtered water and coffee machine supper time they close them off with a blind and charge you for filtered water that they fill in a bottle from the same machine. I found that to be very cheap!!
Stayed 12 nights in Jul 2025

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
This property is very well suited for families with young children. Staff very nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great except the times available for youth in the indoor pool, especially with the cold outside water temps.
Stayed 5 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overpriced but our stay was in August so that may have something to do with the excessive prices. The hotel overall was unimpressive. It is a basic beach resort hotel. Food was usually buffet style and not appetizing. The rooms had mosquitoes. They were reasonably spacious and AC in rooms made it comfortable to sleep.
Stayed 2 nights in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, amenities
A 10 night trip with various family members dropping into our holiday. The IT at check in was slow- in fact the computers always seemed slow. David was wonderful at reception as was Marina. Always a queue at reception I think due to the IT but very personal service when speaking to the reception staff. Bridgette was friendly and funny at the beach bar where we visited at the end of our beach days for a pre-dinner catch up. The resort is typical of the area, but the beds are not really comfortable- and the cover does not even reach your chest. The see through bathroom doors were not so fab- and they also have these in the public rest rooms too! We overlooked the road which was fine as the noise did not permeate the sliding doors- although the hotel doors could do with slow closers. It is not in the hotel blurb but they do have a laundry which we would have used if we knew about it previously. The aircon was not efficient and the shower leaked so much! We had a leak from the ceiling too but this was sorted very quickly by the brilliant chamber maid. The food in the hotel is amazing- the fresh cooked food, salads were fantastic with the theme nights not respecting our waistlines! 😀It would have been nice to be shown to a table but the waiting staff never stop moving! The chefs cooking are friendly and welcoming. We stayed half board. The entertainment at the bar at the front of the hotel was excellent in that my dad could have a sing along. The hotel states that it has a beach
Stayed 10 nights in Sep 2025

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities
Positive: 1. Front desk service (thank you Sheila and Aurelia for great and attentive service to try to address my concerns). 2. Beautiful beach. 3. Walking distance to shops and restaurants Negative: 1. Rooms and housekeeping - very old and smelly rooms and dirty all around. Found dirty socks in our bed sheets that belonged to the previous guests- absolutely gross. We were left with ripped dirty towels after housekeeping “cleaned” our room. The smell in the resort area was so bad could not even sit and enjoy the patio 2. Food- egg shells in our scrambled eggs, frozen veggies served in the poke bowl (dinner buffet was good although incredibly busy- only one buffet for the entire resort). 3. The pool- so busy -not enough space to enjoy or find chairs. This resort is so busy even my kids were annoyed at how many screaming kids were there. Other than the beautiful lobby, the rest of the resort is old, dirty and smelly. This is at best 3* resort. I have stayed at many resorts in the Caribbean. Mexico, etc also stayed in other Spain hotels and resorts. This is the worst resort I have ever stayed at. I felt bad for the front desk staff who were wonderful and were dealing with different guests complaining as I was standing there. They should rate this a 3* so guests know what to expect. I had to ask to move to another Iberostar (Selection Albufera Playa- absolutely wonderful) and lost money (still waiting for one night’s refund) as staying at this resort was awful.
Stayed 4 nights in Jul 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities

nice

nice hotel. well maintained and friendly staff. as we went in february it was a bit cold and the heating system was not on in the room, It was kind of chilli in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in May 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property on a lovely beach.
Stayed 3 nights in Jun 2025

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended The waiters are so helpful and attending i spite of the too ma y guests at the same time during the meal time
Stayed 3 nights in Aug 2025

4/10 Poor

Irene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms smell moody
Stayed 4 nights in Aug 2025

10/10 Excellent

Nura

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Short walking distance to the beach!
Stayed 5 nights in Jul 2023

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Access to a great sandy beach - Very very friendly staff (Thanks Marga) - Kids friendly Things which could even be better: - More variety in vegetarian food
Stayed 4 nights in Apr 2023

10/10 Excellent

Nilufa Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend. Friendly staff, great entertainment programme and proximity to the beach. Food was fantastic with different themes every night.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staffs. The food is excellent with many options. The star camp provides many fun activities for kids. We will definitely come back again.
Stayed 5 nights in Jun 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our stay at this place! first time with a toddler and it was great! so many possibilities for the child, delicious food and beautiful surroundings! we will come again!
Stayed 6 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive if needed. I was there on a bike trip and everything was at and around hotel. From bike shops to just about everything you need for a bike vacation.
Stayed 8 nights in Apr 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Jul 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel very last minute, I arrived at midnight and the male receptionist Jose was amazing! Very friendly & professional. Made the check in very uncomplicated & quick. Thank you. Room are nice clean and spacious.
Stayed 1 night in Feb 2023

8/10 Good

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flip-Flops and bathing cloths should NOT be allowed in dining room.
Stayed 9 nights in May 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms very basic with malfunctioning shower

Rooms are not 4 star - very small, shower was just dropping, needed to call 3 times technician, no excuse, bathroom was always torally under water after having taken a showet, street very noisy even with closed windows swimming pool area and beach access are nice; but with these rooms a relaxing stay is not possible Price was much too high for this kind of room
Stayed 6 nights in Oct 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a great beach and good size pool area. Kids play pool was very cool. Adults were enjoying playing on the bouncy slide, including me with my 14 year old daughter. Hotel is a four star, no more. Buffet is nice, but nothing crazy. Lots of seating no problems there. More babies and families with small kids than I’ve ever seen at any hotel. It wasn’t a problem. Most were adorable but we love babies. Elevator is slow. Skip the specialty restaurant Gust. No one seems to go there as they have a small menu with boring food.
Stayed 7 nights in Jun 2023

4/10 Poor

Jessica

Disliked: Cleanliness, amenities
Really wanted to like this hotel but absolutely not worth the money. I paid around $500 USD per night for a very small room with just breakfast included. I would have expected more from both the room and the hotel/service. The room: small, lots of bugs/ants, musty smell, uncomfortable bed, clogged sink, no hooks to hang towels. The hotel: i can tell they try to make it a good experience but it also fell flat: the pool water is very cold, and the floor is dirty with leaves. Limited pool chairs that get “reserved” and no beach chairs included. Limited towel service and a hefty deposit per towel. The worst part: on our last night the lights in our room would randomly turn on, waking up my entire family including our baby. This happened 4-5x at all hours of the night from 12-5 am. It was absolutely maddening and unacceptable. What made it worse is when we told the front the concierge yelled at us “what do you want me to do?!” No apology or offer to credit refund or make things right. So disappointed. Do not recommend this hotel.
Stayed 4 nights in Jul 2025