First I will say the location of this condo is great. Beautiful views of the ICW & short walk to Barefoot Landing. The condo was dirty. Garbage on the floor at the edge of the beds & under the coffee/side tables in the living room, so obviously very little vacumming was done, broken crayons & litter on the balcony, crayon drawings all over all windows to the balcony. Carpet needs a deep cleaning & all surfaces needed to be wiped down with cleaner. We were Very disappointed to find out upon arrival that we had to drive 10 miles out of our way to pick up the keys to the condo. We had just spent an entire day travelling & driven for an hour through traffic from the airport and had to go past our condo to the office to get the keys. They were closed, it was dark and the office is not located in a very nice area. Lots of scary people walking around while I was trying to find the lock box, open the lock box, rummage through dozens of envelopes to find the one with my keys. The day before we were to leave, I receive a text message telling me I have to go to the same office to drop the keys off when we check out. I called the office and explained that we are leaving at 4:00 a.m. to catch an early flight and the drive to the airport is in the opposite direction from their office. I asked if we could leave the keys in the condo and was told no. We had to leave half an hour earlier to drop the keys off. I would not have rented had I know the check in/out was so difficult.