Our room had dirty forks left from the last person. The guest service person who checked us in was clearly not happy with her job. She over charged us. The room had staples from the rug poking up. We ate at the restaurant in the hotel for breakfast and the waitress was extremely rude. She even yelled at her co worker. We tried again for dinner and there was hair in my food. Not a pleasant experience at all. Very disappointed.
Nicole
於 2025 年 7 月住了 2 晚
10/10 優異
chrissie
2025 年 7 月 22 日
讚好:整潔度、職員與服務和住宿狀況
great place as always !
chrissie
於 2025 年 7 月住了 1 晚
4/10 欠佳
Jonathan
2025 年 7 月 21 日
讚好:職員與服務和設施服務
Didn’t sleep a wink. Very poor sound insulation. The kids in the next room were up all night! I know it is possible to build a quiet hotel because I have!
Jonathan
於 2025 年 7 月住了 1 晚
10/10 優異
Andrew
伴侶同遊, 商務旅客
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well I forgot my cell phone charger the young man at the front desk let me use one .
That was extremely nice .
Chief Andrew Yakubik
Carbondale Twp P. D.
Andrew
於 2025 年 7 月住了 3 晚
10/10 優異
Artina
2025 年 7 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Great stay!!
Artina
於 2025 年 5 月住了 3 晚
10/10 優異
Alyssa
家人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel! Rooms was very clean, beds comfortable, great common area with fire pit and couches.
Alyssa
於 2025 年 7 月住了 2 晚
6/10 一般
Bonita
2025 年 7 月 18 日
讚好:職員與服務和設施服務
There were some cleanliness issues, there was a fly in my room, hair on the bathroom floor. Area around elevator had trash on the floor.
Bonita
於 2025 年 7 月住了 3 晚
8/10 不錯
Megan
伴侶同遊
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfectly fine/normal Hilton Property stay. We checked in late in the evening for our one night stay and were told we’d be fine to check out an hour later than standard, at noon the next day, by the front desk staff. The next morning housekeeping began knocking at 9:00am. I had forgotten to put the privacy card on the outer knob— my fault completely—- so I simply told her we wouldn’t be checking out until noon and that the front desk had approved a late checkout. She came back again at 11:00 and began knocking. I had to interrupt a work zoom meeting to reiterate that we were approved for a late checkout and would be out by noon. Other than that, no complaints.
Megan
於 2025 年 7 月住了 1 晚
10/10 優異
Chris
伴侶同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this hotel, highly recommend
Chris
於 2025 年 7 月住了 1 晚
6/10 一般
Joanne
家人同遊
2025 年 7 月 13 日
讚好:整潔度
The best part about this hotel is that it’s right across the street from the Aquarium. Other than that it’s way overpriced for what you get. Rooms are somewhat outdated. Bathrooms tiny, moldy caulking and toilets low to the ground. For $580 a night I expect way better.
Joanne
於 2025 年 7 月住了 2 晚
10/10 優異
Amy
家人同遊
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
Beautiful hotel, close to the aquarium. Really cool photo ops and lovely pool area.
Amy
於 2025 年 6 月住了 1 晚
10/10 優異
Derek
2025 年 7 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the lobby area and our room was very spacious. Did not like the way the shower was in the hot tub. The getting in and out was not easy and I didn’t like it at all. Overall we enjoyed our stay.
Derek
於 2025 年 7 月住了 1 晚
8/10 不錯
Asiya
家人同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
The check-in staff was very accommodating. I requested a quiet area for the room because my son is autistic. And room was provided with minimal noise disturbances. My son also likes to swim and having access to the pool early in morning helped him enjoy his stay.
Thank you.
Asiya
於 2025 年 7 月住了 2 晚
8/10 不錯
Stamatia
家人同遊, 親子同遊
2025 年 7 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was really helpful and friendly. Loved the scavenger hunt for the kids. Pool was cold and kids were having a difficult time with the temperature of the water.
Stamatia
於 2025 年 6 月住了 1 晚
8/10 不錯
gene (Nyack)
伴侶同遊
2025 年 7 月 4 日
讚好:整潔度、設施服務和住宿狀況
Great for visiting the sights with family.
gene
於 2025 年 6 月住了 3 晚
8/10 不錯
Carl
伴侶同遊
2025 年 7 月 2 日
Staff friendly and efficient
Property ok
Didn’t stay long enough to use amenities
Carl
於 2025 年 6 月住了 1 晚
4/10 欠佳
Heather
2025 年 6 月 30 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Property is outdated and dirty
Heather
於 2025 年 6 月住了 2 晚
8/10 不錯
Sarah
2025 年 6 月 30 日
Sarah
於 2025 年 6 月住了 1 晚
8/10 不錯
Derrick
2025 年 6 月 30 日
讚好:整潔度、職員與服務和住宿狀況
Derrick
於 2025 年 6 月住了 2 晚
10/10 優異
Benjamin
2025 年 6 月 29 日
Benjamin
於 2025 年 5 月住了 2 晚
6/10 一般
Demetrios
伴侶同遊
2025 年 6 月 29 日
讚好:職員與服務
Rooms sort of outdated. Only complaint is the the hotel bar asked for Tito’s and got some bs crap and paid 15 bucks for it.