2/10 糟糕
Susan
2026 年 1 月 5 日
不满意：清洁度、服务设施、住宿条件和设施
Where do I begin.
We were in Building A, which was extremely difficult to find due to very poor lighting in the parking lot. Upon entering the building, it was immediately apparent how dirty it was. The bright green carpet throughout was heavily soiled, and the elevator carpet was dirty and ripped. Even the stairwells were unclean.
This building should not be open to guests.
The room itself was equally unacceptable. The carpets were stained, the sheets were stained, and the baseboards and walls were visibly dirty. The pull-out couch was horrific — I have never slept on anything so uncomfortable or unsanitary. The TV was also broke, no linens for the pull out couch.
I contact front desk to ask for another room he told me they were sold out. I reached out to management to request a refund and they denied me because I booked through Expedia. I was very disappointed on how management. Handled the request. I will never stay at another Marriott hotel.
Do not book this hotel!
Susan
2025 年 12 月入住 1 晚
