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关于米斯蒂克格罗顿希尔顿斯巴克酒店的点评

3 out of 5
米斯蒂克格罗顿希尔顿斯巴克酒店
55 Whitehall Avenue, I-95 and Rte 27 at Exit 90, Mystic, CT

点评

8.6

超赞

10 分 - 超赞。161 条好评，共有 287 条点评" "
8 分 - 还可以。71 条好评，共有 287 条点评" "
6 分 - 一般。27 条好评，共有 287 条点评" "
4 分 - 很差。13 条好评，共有 287 条点评" "
2 分 - 糟糕。15 条好评，共有 287 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.0/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

?

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
I stayed at the hotel for 4 days, Lisa at the front desk was great, upon check in I was told breakfast was served until 10am, however when I went to breakfast the next morning at 9am the food was basically gone, asked the restaurant staff and was told there was no more food, I checked my watch again and yes it was 9am!
2024 年 3 月入住 4 晚
Spark Team 于 2024年04月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.

6/10 一般

Jen

与配偶出行
满意：员工和服务，清洁度
Never mentioned smoking/non smoking rooms when during purchase. Possibly the entire hotel is smoking as my husband and I could smell cigarette and weed smoke in our room. The walls were paper thin and we could hear everything going on in the rooms around us.
2024 年 5 月入住 2 晚
Spark Team 于 2024年05月25日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

8/10 还可以

Tuere

与家人出行
满意：住宿条件和设施，清洁度
Newly renovated. Great option.
2024 年 2 月入住 1 晚
Spark Team 于 2024年05月25日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

James，Houston

商务旅客
满意：清洁度、员工和服务、服务设施
I like the price and location. I did not like the fact that the elevator was not working and the toilet in my room needed to be repaired.
2024 年 5 月入住 4 晚
Spark Team 于 2024年05月24日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

marisa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Very clean and comfortable only thing...need coffee maker in room
2024 年 5 月入住 2 晚
Spark Team 于 2024年05月23日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Roxana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Need update inside
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月22日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice East access to downtown mystic
2024 年 5 月入住 4 晚
Spark Team 于 2024年05月22日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Margaret

与家人出行
满意：清洁度、员工和服务、服务设施
The elevator was out of service the 3 days we were there and the breakfast area was only accessible by stairs.
2024 年 5 月入住 3 晚
Spark Team 于 2024年05月22日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Art，Ringoes

满意：员工和服务
2024 年 5 月入住 2 晚
Spark Team 于 2024年05月15日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Christianne，Hilton Head Island

满意：住宿条件和设施
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月15日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Kimberly

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月13日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Gaetanne

带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
This was a great little hotel. Very reasonably priced, bed and pillows were wonderful. Breakfast was ok, bagels and yogurt and coffee. The area was within walking distance to Mystic Village, a cute little village with shops and restaurants and a 10 mins drive from downtown Mystic. Would stay here again!
Spark Team 于 2024年05月13日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

6/10 一般

Mary

满意：清洁度
2024 年 5 月入住 2 晚
Hotel Manager 于 2024年05月11日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. Please don't hesitate to mention how we could have made your stay perfect! We appreciate your feedback and look forward to hosting you again soon!

6/10 一般

Virginia

满意：清洁度
Wi-Fi only free if you give personal information and give permission to accept all Hilton promotions. Really? Free WiFi is in coffee shops, but not in your hotel? Breakfast was mediocre bagels, inedible muffins, and watered down orange juice. The only thing good was that the room was clean.
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月11日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Ross

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and quiet The staff were very helpful and accommodating
2024 年 5 月入住 2 晚
Laith 于 2024年05月11日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

john

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Excellent except for breakfast which was very limited. The orange juice was watered down. Very disappointing for a hotel of this caliber.
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月8日 的回复
Thank you for the feedback!We hope to see you again soon!

6/10 一般

Sandra

团体旅客
满意：员工和服务，清洁度
Staff was wonderful. Room was on 1st floor. The people above us could be heard walking across the floor, having sex, and watching TV all night and early morning. My friend and I did not sleep well due to this. I expected better from a Hilton.
2024 年 5 月入住 2 晚
Spark Team 于 2024年05月9日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

8/10 还可以

helene

团体旅客
Easy access. Easy to find, nice staff, good amenities.
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月9日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Debbie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great check in experience.. rooms very clean and large
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月9日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Manuel

满意：清洁度、员工和服务、住宿条件和设施
Nice 👍
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月9日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

4/10 很差

Tom

不满意：住宿条件和设施
Location was ok Dogs barking in the room next to us. No one in the room. Never go back here
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月9日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

10/10 超赞

Michelle

与配偶出行
Clean and tidy. Front desk was very welcoming.
2024 年 5 月入住 1 晚
Spark Team 于 2024年05月5日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

4/10 很差

Ian

满意：住宿条件和设施，清洁度
Property itself was nice. Third party reservations with issues cannot and will not be addressed by staff, only day shift managers. If booking via third party and a glitch happens, management will either approve a correction but not input in their system (causing loosing payment and paying a second time upon arrival) even when third party told change for no charge is acceptable, or deny righting the mistake the second time around.
2024 年 4 月入住 1 晚
Spark Team 于 2024年05月4日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

10/10 超赞

Melynda

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Love the place I will be booking there again
2024 年 5 月入住 2 晚
Spark Team 于 2024年05月3日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

6/10 一般

Michelle，Mansfield

与配偶出行
满意：员工和服务，清洁度
不满意：服务设施
For the price it was just ok- not worth 300 a night more like 175.
2024 年 4 月入住 2 晚
Spark Team 于 2024年05月3日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

10/10 超赞

Emma

2024 年 5 月入住 1 晚

8/10 还可以

Deborah

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Jose

The staff was very polite and made check in very smooth.
2024 年 4 月入住 1 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Barbara

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good..
2024 年 4 月入住 1 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Patricia

2024 年 4 月入住 2 晚

10/10 超赞

Carley

满意：员工和服务、服务设施、住宿条件和设施
Great location , centrally located
2024 年 4 月入住 2 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Juliann

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was our first time at a Spark property, and we were very happy. All of the staff, including housekeeping, we’re extremely friendly and very helpful. The room had more than enough room for three of us. It was an enjoyable stay.
2024 年 4 月入住 2 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Muhammad，Westbury

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff
2024 年 4 月入住 2 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Gabrielle

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was exceptionally friendly and the hotel was very clean.
2024 年 4 月入住 1 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

6/10 一般

Tayami

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Good
2024 年 4 月入住 2 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

6/10 一般

Judy

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Price
2024 年 4 月入住 2 晚
Spark Team 于 2024年04月27日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Erika

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was completely renovated. It was very well done. The room was clean and very comfortable. The staff was friendly and helpful. We would definitely visit again.
2024 年 4 月入住 2 晚
Spark Team 于 2024年04月27日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Chandra

满意：清洁度、员工和服务、住宿条件和设施
Beautiful hotel
2024 年 4 月入住 3 晚
Spark Team 于 2024年05月2日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Jessica，Brooklyn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quick stay perfect for our needs clean and the staff was friendly. I have never stayed at Spark before And was pleasantly surprised. Close to area attractions
2024 年 4 月入住 1 晚
Spark Team 于 2024年04月24日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Ellen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property very well kept! Workers friendly and helpful!
2024 年 4 月入住 2 晚
Spark Team 于 2024年04月23日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Suzanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed the hotel. It was in a great location. Everything was amazing. Diffently will come back and stay here again.
2024 年 4 月入住 3 晚
Spark Team 于 2024年04月23日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Keri

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the hotel for the weekend, taking our daughter on her first trip to Mystic. This hotel was newer and updated and seemed like a great price. We would definitely stay here again, no issues at all at the fault of the hotel but the walls are pretty thin and you can hear every conversation going on in the room next door (may have been at fault of the door for adjoined rooms) and the family we had next door was very loud. You can also hear the loud stomping upstairs too, but honestly it was quiet during quiet hours and we didn't have any issues.
2024 年 4 月入住 2 晚
Spark Team 于 2024年04月23日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Jeannie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay. Clean. Very noisy though. The walls are thin so you can hear noise from walking above you easily. If noise doesnt bother you then this is a great place.
2024 年 4 月入住 1 晚
Spark Team 于 2024年04月23日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Sita

2024 年 4 月入住 1 晚
Spark Team 于 2024年05月13日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Spark Team 于 2024年04月23日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Kristy

与配偶出行
满意：员工和服务
Understandably this is not a 5 star hotel but with that said it has been newly renovated! Our room was clean and comfortable. The free breakfast was nice. We had an issue with our tv and they had maintenance in our room in minutes to fix it and he was super nice! My only negative comment would be the overall appearance of the hallways were dark/dingy feeling and you could hear people talking/walking in the hall. Overall great stay and would stay there again.
2024 年 4 月入住 1 晚
Spark Team 于 2024年04月18日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 还可以

Sophie

2024 年 4 月入住 1 晚
Laith 于 2024年05月11日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. Please don't hesitate to mention how we could have made your stay perfect! We appreciate your feedback and look forward to hosting you again soon!

4/10 很差

Amelia

不满意：住宿条件和设施
I only slept a few hours. Just when I would nod off to sleep, I would hear a door close to another guest's room. This property is not suitable for light sleepers.
2024 年 4 月入住 1 晚
Spark Team 于 2024年04月16日 的回复
Thank you, Annia, we appreciate the feedback and look forward to hosting you again!

8/10 还可以

Lisa，MILLINGTON, NJ

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well located and clean!
2024 年 4 月入住 2 晚
Spark Team 于 2024年04月16日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was cozy and clean. The facility was close the the Mystic Seaport/Groton area.
2024 年 4 月入住 4 晚
Spark Team 于 2024年04月16日 的回复
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!