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"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"Love proximity to train station and other transportation hub. Breakfast buffet was great"

"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"Breakfast was wonderful, staff was accommodating and kind. "

"The room with private bath is great! Great hospitality, too! We had dinner and breakfast, they’re delicious! Really enjoyed our stay! "

"Staff were lovely and welcoming ! "

"The staff was very kind and helpful. The property is very beautiful. "

"We loved the hotel and thought that the neighborhood was absolutely beautiful. The hotel was impeccably clean and the staff were so nice! "