2/10 糟糕
真实旅客
商务旅客
2019年08月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I showed up at Ash White hotel on the day of my reservation and they notified me that they would not let me check in to the hotel because Expedia does not pay them and that I needed to talk to Expedia about getting a refund. So I was unable to use the room. When I contacted Expedia about a refund they contacted Ash White Hotel and the hotel told them they would not give a refund to my reservation because it was against their policy.
This hotel is a SCAM stay away. They will deny your ability to check in and then will still take your money. Expedia will not help resolve this.
真实旅客
2019 年 8 月入住 2 晚