Was disappointed with room service
Showered with cold water
Errors with my online booking etc
真实旅客
2019 年 12 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2019年08月10日
满意:清洁度
While all staff were very welcoming and kind, several requests went unattended. The wait time for a service request was long and a lost item of mine took 2 days to return to me from the managers office. The coffee was instant and that is disappointing given Kenyan coffee is so delicious.
We were given no instructions on how to get hot water to our shower either and only discovered this after a couple of cold showers.
真实旅客
2019 年 8 月入住 6 晚
6/10 一般
Marcel,Hamburg
2018年10月11日
不满意:员工和服务、住宿条件和设施、客房舒适度
Okay for the price, but not more. Will not use it again.
Marcel
2018 年 10 月入住 1 晚
6/10 一般
真实旅客
2017年12月31日
不满意:住宿条件和设施
真实旅客
2017 年 12 月入住 1 晚
4/10 很差
russty,kenya
2015年05月31日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Cold shower poor location
First shower was cold. Hot water took 5 to 10 minutes to come through then only Luke warm.
No access to lake.