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Departure Bay Motel

2.0 star property
Travelers find everything they need at this convenient motel near Departure Bay Ferry Terminal, where the staff's helpfulness consistently earns praise from guests.

Choose dates to view prices

Departure Bay Motel is minutes from the ferry terminal, offering practical amenities for a comfortable stay. Guests appreciate the laundry facilities, free in-room WiFi, and complimentary self parking. Visitors highlight the helpful staff and on-site vending machine.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Nanaimo, Departure Bay Motel is in the city centre. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Brechin Lanes and Nanaimo Aquatic Centre are also worth visiting. Visit our Nanaimo travel guide
View more Motels in Nanaimo
Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • Horseshoe Bay, British Columbia, Canada -- April 11, 2021: BC Ferries vessel departing from Horseshoe Bay Terminal on its way to Vancouver Island.
    Departure Bay Ferry Terminal
    12 min walk - 1.0 km
  • sunrise near Departure Bay at nanaimo, vancouver island, british colombia, canada
    Departure Bay Beach
    3 min drive - 2.2 km
  • Beach Estates Park
    3 min walk - 0.3 km
  • Nanaimo Regional General Hospital
    13 min walk - 1.2 km
  • Brechin Lanes
    3 min drive - 2.0 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    6 min drive

Restaurants

  • McDonald's
    4 min drive
  • Drip Coffee | Social
    15 min walk
  • McDonald's
    15 min walk
  • Tim Hortons
    4 min walk
  • Danpung Momiji
    3 min drive

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal
Departure Bay Motel provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Departure Bay Motel have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have any lifts

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Is Departure Bay Motel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 21.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Departure Bay Motel?

Self-parking is free at this property.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Departure Bay Motel?

Checkout is at 11:00 AM.

Where is Departure Bay Motel located?

Located in the heart of Nanaimo, this motel is within 1 mi (2 km) of Beach Estates Park and Departure Bay Ferry Terminal. Nanaimo Regional General Hospital and Brechin Lanes are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Departure Bay Motel Reviews

8.0

Very good

8.0

Cleanliness

7.4

Amenities

9.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 228 out of 575 reviews
Rating 8 - Good. 189 out of 575 reviews
Rating 6 - Okay. 76 out of 575 reviews
Rating 4 - Poor. 40 out of 575 reviews
Rating 2 - Terrible. 42 out of 575 reviews

Reviews

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice rooms clean and renovated
Stayed 7 nights in Jan 2026

8/10 Good

Teresa

Convenient area for the ferry, room had large area bedroom and living room area , access to internet and tv bed comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenties, helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Excellent staff. Excellent value
Stayed 1 night in Jan 2026

8/10 Good

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy There is a kitchen, stove, pots, cutlery, fridge in the remodelled room that we stayed. Staff was very friendly, Paul was very helpful in giving us tips for what to see in the area.
Stayed 1 night in Dec 2025

6/10 Okay

Heidi

Liked: Cleanliness
Beds were clean and comfortable, quick overnight place to rest our heads. There was a lot of night time activity in the adjacent rooms, but once I was asleep I didn’t hear anything. It was safe and convenient location very close to ferry. Price was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
As a woman alone. Area does feel safe. I come here often. Staff is great. I like family run bussinesses. Parkng is right out front of the door.
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, clean room. The kitchenette is well equipped for longer stays. The mattress had a lot of give to it. You can definitely hear the people in the room above you. Overall it was a good stay, lots to do in the area.
Stayed 2 nights in Jan 2026

8/10 Good

Corlis

Staff was friendly and helpful. One wall in the bathroom was dirty. Something black was on the sheets. Bed was comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was very comfortable. Parking was very easy. Staff very friendly and helpful. Only downside was noise of traffic but no fault of the motel.
Stayed 1 night in Dec 2025

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice place to stay , clean and very good location , very nice stuff
Stayed 1 night in Sep 2025

10/10 Excellent

Tatum

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, newly renovated, lots of amenities provided in the room. Highly recommend (:
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities
Clean small room. Friendly and very helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, great staff, and very clean!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, room was clean, had all the necessities.
Stayed 1 night in Sep 2025

10/10 Excellent

Myron

Liked: Cleanliness, amenities
Customer service was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check in lady
Stayed 1 night in Oct 2025

10/10 Excellent

Cylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work related

My stay with Departure Bay was as always very comfortable and relaxing.
Stayed 1 night in Oct 2025

8/10 Good

Ken

Liked: Amenities
A good choice for a stopover near major transportation and a very good Greek restaurant next door.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Room was clean and bright. Easy to park and not too hard to find.
Stayed 1 night in Sep 2025