住宿景观

关于21 伯洛德酒店的点评

3.5 out of 5
21 伯洛德酒店
21 Broad Street, Nantucket, MA

点评

9.6

绝佳

10 分 - 超赞。142 条好评,共有 173 条点评" "
8 分 - 还可以。16 条好评,共有 173 条点评" "
6 分 - 一般。12 条好评,共有 173 条点评" "
4 分 - 很差。2 条好评,共有 173 条点评" "
2 分 - 糟糕。1 条好评,共有 173 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

WILLIAM

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay. It was very quiet and the hotel was beautifully appointed comfortable and clean.
2024 年 5 月入住 3 晚

10/10 超赞

Meghan

满意:清洁度、员工和服务、住宿条件和设施
The staff was so great and the property was perfect!
2024 年 5 月入住 2 晚

10/10 超赞

Janet

满意:清洁度、员工和服务、住宿条件和设施
Perfect in every way.
2024 年 4 月入住 2 晚

10/10 超赞

Alexa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

Mark

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The interactions with all staff were very personable and went above and beyond in making our stay everything we hoped our stay on Nantucket could possibly be!!!!! We will be back for sure. Thank You 21 Broad!
2023 年 11 月入住 2 晚

10/10 超赞

Myron

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great on all counts.
2023 年 11 月入住 2 晚

10/10 超赞

thomas,PARRISH

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 4 晚
21Broad 于 2023年10月10日 的回复
Hi thomas,Your 5-star review is appreciated. Thanks for sharing!

10/10 超赞

Nancy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚

10/10 超赞

gretchen

与家人出行
满意:住宿条件和设施,服务设施
Beautiful hotel. Loved it all!
2023 年 9 月入住 3 晚
JK 于 2023年09月30日 的回复
Hi there Gretchen,So good to have you with us to enjoy a peaceful retreat to the Vineyard.We're thrilled to earn your highest marks and to know your time away was just right from beginning to end. We hope you're already making plans to return.Please don't be a stranger.

10/10 超赞

Gina

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautifully appointed. Great location
2023 年 9 月入住 2 晚
JK 于 2023年09月27日 的回复
Hi there Gina,Great to have you on to Nantucket for these last summer days.We're glad to earn your high marks and see you enjoyed the access to town and the harbor just minutes beyond our doors.We'd love to have you back.

10/10 超赞

Stephen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is very nice. The beds are low to the ground. The BYOB happy hour is fun way to meet other guests.
2023 年 9 月入住 3 晚
JK 于 2023年09月27日 的回复
Hello Stephen,Many thanks for joining us at 21 Broad. Your perfect score is music to our ears. We're delighted you could toast with your fellow travelers and hope this is the first of many visits to come.Stay in touch.

10/10 超赞

Christopher

满意:员工和服务、服务设施、住宿条件和设施
Special in every way
2023 年 9 月入住 2 晚
JK 于 2023年09月20日 的回复
Hi Christopher,We're so glad your stay earned a perfect score and we welcomed you to a delightful getaway here on Nantucket.It would be our pleasure to welcome you again and we hope you'll keep us in mind when you feel like some island time once again.All our best.

10/10 超赞

Martin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
21 Broad is in a great location for exploring the town and all its dining options, as well as other services that one might want while on Nantucket. Our King Suite was lovely. Most importantly, the staff was very helpful and friendly. Nice continental breakfast and afternoon snacks, and we were able to bring our own wine, relax on the front porch, and people watch. We will stay there again next time we go to Nantucket.
2023 年 9 月入住 2 晚
JK 于 2023年09月15日 的回复
Hey Martin,What a pleasure it was to welcome you to Nantucket and the hotel.We're glad your suite was comfortable and you made time to let the world go by from a perch on the porch. We'll share your kind compliments for our team and will look forward to your return.Stay well.

10/10 超赞

Donna

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 5 晚
JK 于 2023年08月29日 的回复
Greetings Donna,We're thrilled to earn your perfect score and hope you're already making plans for a return visit to Nantucket.We're here through the fall so please don't stay away long.See you again.

8/10 还可以

MARK

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Be aware: there was only one photo of the room on the hotel’s website and no information about the square footage of the room we booked. It turned out our King Deluxe room was like literally 13x13 feet.
2023 年 8 月入住 4 晚
JK 于 2023年08月22日 的回复
Hi There Mark,Good to have you over to Nantucket and enjoying a summer getaway with us.We hope you enjoyed the short walk to the center of Edgartown and soaking up our local history. We do note your room was a bit cozy. Historic properties like ours do have some trade-offs but we hope comfort wasn't one of them.We'd love to have you back before the season draws to a close.All our best.

6/10 一般

Orna

团体旅客
满意:清洁度
不满意:服务设施
Small
2023 年 8 月入住 3 晚
JK 于 2023年08月22日 的回复
Hi there Oma,Many thanks for visiting 21 Broad. We hope you enjoyed the charms of Nantucket and made time to relax out on the front porch.We're here through Fall if we can entice you back.Stay well!

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚
JK 于 2023年08月20日 的回复
Hi Susan,Good to have you with us for what turned out to be a perfect hotel getaway.Thank you for the high marks. Our team always appreciates the recognition for a job well done. We'd love to see you again soon and we'll have a spot on the porch just for you!Many thanks.

6/10 一般

Cynthia

与家人出行
Great Location, comfortable beds, clean bathrooms, dirty carpeting and common room furniture.
2023 年 8 月入住 2 晚
JK 于 2023年08月18日 的回复
Hi there Cynthia,Good to have you out to Nantucket and enjoying a slice of summer with us.We note you enjoyed the short walk to the center of town and browsing the shops and historic village streets. We're also pleased to see that your accommodations were prepared with care and attention, allowing you to relax and unwind.We hope you'll join us again when planning your net visit.Please don't be a stranger.

6/10 一般

Marguerite

与配偶出行
满意:员工和服务,清洁度
Great location. Over priced for room size and general amenities.
2023 年 6 月入住 2 晚
JK 于 2023年07月5日 的回复
Hello Marguerite,We see you enjoyed being downtown and settling in with us.We do note you could have used a bit more space to stretch out but hope you were otherwise comfortable.Please join us again should your travels bring you back to Nantucket.Best wishes.

10/10 超赞

Kathleen,Meriden

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Outstanding staff and beautiful property.
2023 年 6 月入住 3 晚

10/10 超赞

Joseph

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚
JK 于 2023年06月20日 的回复
Hi Joseph,Great to have you with us. Your perfect score is a delight to see.Let's do this again soon.

8/10 还可以

Matthew

2023 年 6 月入住 2 晚
JK 于 2023年06月22日 的回复
Hi Matthew,Good to have you with us on Nantucket.We hope your stay was a dream from beginning to end.You're more than welcome back anytime.Stay well.

10/10 超赞

Joseph,Brandon

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Friendly and helpful staff
2023 年 6 月入住 4 晚
JK 于 2023年06月20日 的回复
Hey Joseph,Our crew will be beaming when they hear they left a great impression.We hope you're already thinking about a return visit.Hope we see you again!

10/10 超赞

Lisa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We enjoyed our stay. Very happy with the room location and amenities. The baked goods in the morning were a nice treat and didn't realize fresh perked coffee is available on the 1st floor, we used the Keurig on the 2nd floor close to our room. Met 2 other couples who have stayed in the past and agree it's a good value for the location and amenities.
2023 年 5 月入住 3 晚

10/10 超赞

Ann

2023 年 5 月入住 4 晚
JK 于 2023年06月20日 的回复
Hello Ann,Thanks for joining us for your getaway to the island. We're pleased to earn your highest marks!Please join us again.

10/10 超赞

Peter

与配偶出行
满意:住宿条件和设施,清洁度
Great location great staff very clean
2023 年 5 月入住 2 晚
JK 于 2023年05月24日 的回复
Hi Peter,It looks like you found the perfect getaway spot here downtown. We hope you had a cocktail on the porch and watched the world go by with a smile.You're welcome back for more island time, anytime.See you!

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 5 晚
JK 于 2023年05月18日 的回复
Hi Michael,Great to welcome you to the island and thanks for offering your perfect score.We hope you rested easy before getting out to enjoy exploring our historic downtown.Summer is upon us, so please make plans to come back soon.Cheers!

10/10 超赞

Stephen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 2 晚
21Broad 于 2022年12月8日 的回复
Hi Stephen,We are thrilled that your visit was nothing short of exceptional and invite you to join us again in the months ahead. Hurry back!

10/10 超赞

Tom

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We will definitely come back to 21 Broad when we visit Nantucket again and we will recommend it to others, too! We love the location, the proximity to great dining and shops, and the staff is the best! Excellent hotel. We stay in a lot of hotels and this was one of the best we ever stayed in!!
2022 年 10 月入住 4 晚
21B 于 2022年11月1日 的回复
Hey Tom,Your recommendation means more than you know! We're thrilled that our central address served you well and that you appreciated our generous hospitality. It was a joy earning your glowing accolades, and we look forward to seeing you again in the months and years ahead. Hope to see you soon!

10/10 超赞

Dot

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed a quiet stay in clean room with comfortable bed. Also, loved the outdoor sitting area.
2022 年 10 月入住 1 晚
21B 于 2022年10月26日 的回复
Hi Dot,We loved having you! Thanks for letting us know how much you enjoyed our comfortable accommodations, outdoor common spaces, and everything in between. It was our pleasure hosting you, and we can't wait to be a part of your next area adventure. Hope to see you soon!

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brillant
Very happy with stay, location, room, staff all excellent.
2022 年 10 月入住 2 晚
21B 于 2022年10月14日 的回复
Hi Mark,Nantucket misses you already! It was a joy sharing our incredible location and generous hospitality with you. Come back soon to enjoy more of the fun-filled vibes. Hope to see you soon!

6/10 一般

EDWARD F MCMAHON

满意:员工和服务,清洁度
2022 年 10 月入住 1 晚

10/10 超赞

David

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 1 晚

10/10 超赞

Katherine,Falmouth

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
21 Broad is a boutique hotel in an old 1800s home which has been renovated to modern standards. We totally enjoyed our stay. Staff was friendly and helpful. It is conveniently located in the midst of everything you need and within walking distance of the ferry, dining and shopping. Would highly recommend.
2022 年 9 月入住 2 晚
21B 于 2022年09月20日 的回复
Hey Katherine,Your recommendation means the world to us! We're elated that our iconic location made exploring our vibrant community fun and easy. Thank you for staying with us, and we look forward to hosting you again. All the best!

4/10 很差

Cynthia

与配偶出行
满意:住宿条件和设施,清洁度
不满意:员工和服务
The property is in a great location and well maintained. The king feluxe room was nothing like the pictures on the website. A SMALL corner room too small for a king size bed, not bright or cheery.
2022 年 9 月入住 2 晚
21B 于 2022年09月13日 的回复
Hi Cynthia,Thanks for joining us and sharing your feedback. While we're glad you liked our iconic location, we're disheartened to hear that your room fell short of expectations. Perhaps during your next visit, you can explore our alternate room options to make your stay shine brighter. Hope to see you soon!

10/10 超赞

Barry

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!
2022 年 8 月入住 4 晚
21B 于 2022年09月7日 的回复
Hi Barry,Your review brought a smile to our face! Thanks for sharing your experience, and we're thrilled your time was wonderfully enjoyed. Anytime you find yourself missing the area, we'll be here, ready to welcome you in. Cheers!

10/10 超赞

Evelyn

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
Staff was very friendly and helpful. Bath was well appointed.
2022 年 8 月入住 1 晚

10/10 超赞

Micah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice new, spacious rooms. Great location
2022 年 8 月入住 2 晚
21B 于 2022年08月18日 的回复
Hi Micah, Nantucket misses you already! Thanks for letting us know about everything you loved during your stay. Come back soon to enjoy more of the fun. All the best!

10/10 超赞

Jennifer

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 2 晚

10/10 超赞

Yvonne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Beautiful quiet place. Continental breakfast was yummy!
2022 年 7 月入住 1 晚

10/10 超赞

Jonathon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome little hotel in a great location.
2022 年 6 月入住 1 晚

10/10 超赞

Dorthe

与家人出行
满意:员工和服务,清洁度
21 broad was superbly located. The hotel was lovely. Well decorated, bright and very comfortable. The staff were very friendly and the feel of our stay was so easy and fun.
2022 年 6 月入住 1 晚

10/10 超赞

Kelly

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Great location!
2022 年 6 月入住 1 晚
21B 于 2022年06月21日 的回复
Hi Kelly, Nantucket misses you already! Thanks for pointing out how much you loved our iconic location; we can't wait to have you back. Cheers!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 1 晚

10/10 超赞

Michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and well maintained hotel. Definitely would recommend to others traveling to Nantucket.
2022 年 5 月入住 2 晚
21B 于 2022年06月10日 的回复
Hi Michael, Your recommendation means more than you know! Thank you for your kind words and for sharing how much you enjoyed your visit. We can't wait to see you again. All the best!

10/10 超赞

Bryan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
très propre, beau et ambiance charmante. Personnels très accueillant et serviable. Petits déjeuners différents et délicieux. À très courte distance du traversier. parfait pour la marche et directement à côté de tout dans le centre du village. L'insonorisation des chambres est moyenne vu la bâtisse. Les sons du corridor et des chambres s'entendent beaucoup. Par contre, clientèle tranquille donc c'est un moindre mal.
2022 年 5 月入住 3 晚

8/10 还可以

Lucy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was mostly terrific! In particular, the staff was just outstanding. Each staff member we encountered was kind, patient and helpful, with the night staff being especially outstanding. We do have three things that were less than great. We wondered why the lovely new rugs couldn't have been installed in the off season. That was a bit inconvenient. More worrisome was the fact that our room was terribly cold, especially at night! I had trouble falling asleep because I was so cold. On a related note, adjusting the water temperature in the shower was nearly impossible. It was either scalding hot or icy cold and it took me until our third day to finally have a shower that was somewhat comfortable.
2022 年 5 月入住 3 晚

10/10 超赞

ewa

2022 年 5 月入住 1 晚

10/10 超赞

Timothy

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love it!
Great place! Clean, quiet, convenient, and comfortable!
2022 年 5 月入住 4 晚
21B 于 2022年05月16日 的回复
Hi Timothy, Reading reviews like yours always makes our day! We're thrilled that your stay was wonderfully enjoyed. Nantucket misses you already, and we can't wait to have you back. See you soon!

10/10 超赞

melissa,modesto

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful decor and a sweet quaint find in town !
2022 年 5 月入住 3 晚
21B 于 2022年05月11日 的回复
Hi Melissa, Thank you for your kind words! A ton of thought was put into our design, so we’re glad to hear you loved it so. We can’t wait to see you next time you’re in the area. All the best!