I only stayed here on the last night of my Italian trip, mostly I will admit because of its relative proximity to the airport. SO I didn't spend a lot of time in the hotel or in the neighborhood. It's kind of a bare bones operation - the room itself is minimally furnished with IKEA furniture, and there is no staff on site at all, at least that I saw. All communication was through Whatsapp, and the person on the other end was very responsive, but getting into the property required a number of steps, and a pretty serious walkthrough, which would not have been possible if my cell service had not been great - which was the case elsewhere in Italy. It was basically an Airbnb. But we made it in relatively easy. The common areas of the apartment building are not in super great shape. An ancient door, a tiny elevator which has seen better days, a stairway I didn't really want to try out. But the room itself, while spartan, was clean and in good shape. And the bathroom looked pretty new, and was easily the best one we had in our whole trip. This was our second stay in Naples on our way through, and this stay was much better than our first. Although I didn't get to see too much of the city, my impression of Naples is that it's a bit rough around the edges. But I liked this neighborhood. Lots of shops and restaurants, well lit at night, lots of families and dog walkers out and about at night. And it was a very short ride to the airport in the morning.