Chalets in Napo

"Lovely staff, great food and comfortable rooms. Thanks for a great stay"

"Got in super late at night after a delayed flight with no problems. Quick check in and we appreciated the shuttle pickup from the airport. Concierge service was great. Breakfast was excellent. Really appreciated being able to leave some luggage while we traveled elsewhere and picked it up a week later. We will stay there again!"

"Good one"

"Very nice hotel, the employees were really nice too "

"Great hotel after arriving to UIO. Shuttle was ready for us. Hotel was attractive and comfortable. Very nice staff. Great breakfast. "

"The free roaming llamas, alpacas and kittens, and meeting the ponies and birds was wonderful. The English speaking marketing manager was very helpful. In booking trips for us! We will be back to stay another night tomorrow. "

"Everything was wonderful! The room was amazing & having thermal pools right out the door was very convenient. All of the staff were very friendly & helpful. Breakfast was also great, with enough vegan options to satisfy. Highly recommended!"

"Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything."

"The staff was excellent; the food spectacular (the chef used to work at the Hilton), they upgraded our room with no additional cost. The receptionist/waitress was very informative. The room was spotless and was cosy with nice lighting, a fireplace and electric heating. There is a lovely hike up to the top of the mountain, too. The whole place is very clean and organized with both indoor and outdoor thermal pools. Great for couples and families alike. "