外观

关于默弗里斯伯勒中心智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5

点评

7.6

还可以

10 分 - 超赞。250 条好评,共有 725 条点评" "
8 分 - 还可以。224 条好评,共有 725 条点评" "
6 分 - 一般。112 条好评,共有 725 条点评" "
4 分 - 很差。70 条好评,共有 725 条点评" "
2 分 - 糟糕。69 条好评,共有 725 条点评" "

8.0/10

清洁度

8.4/10

员工和服务

7.2/10

服务设施

7.6/10

住宿条件和设施

6.8/10

环保

点评

8/10 还可以

WILLIAM

满意:员工和服务
不满意:住宿条件和设施
Somewhat rundown. Landscaping needed up. Carpeting in Halls is old.
2024 年 5 月入住 1 晚

4/10 很差

Mark,Harrison

2024 年 5 月入住 1 晚

6/10 一般

David

与家人出行
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
The property and lobby was clean and well kept. The dresser draws and bathroom door wouldn’t close and the fan in the bathroom didn’t work. Except for the cinnamon rolls, the breakfast was disappointing.
2024 年 5 月入住 1 晚

6/10 一般

Michael

满意:住宿条件和设施,清洁度
Overall, this day was fine. However, the hotel seemed tired and in great need of updating.
2024 年 4 月入住 1 晚

8/10 还可以

David,Macatawa

2024 年 4 月入住 1 晚

6/10 一般

Sara

与家人及幼儿出行, 与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The pull out bed in the suite had a grossly dirty mattress pad. One of the queen beds had a couple pieces of hair in it and sand in the sheets. The room was so small we couldn't walk to the bathroom when the couch bed was pulled out. The building looks old and worn, and the only thing that was as good as I expected was breakfast.
2024 年 3 月入住 1 晚
GM 于 2024年03月12日 的回复
Dear Sara,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

10/10 超赞

Vincent

与家人出行, 与配偶出行
满意:住宿条件和设施,服务设施
Busy area but convenient and safe.
2024 年 3 月入住 1 晚
GM 于 2024年03月4日 的回复
Dear Vincent,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.I am glad that you found us to be convenient and safe. As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Karole

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was wonderful! Room was perfect for our stay.
2024 年 1 月入住 2 晚
Management 于 2024年02月26日 的回复
Dear Karole,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I appreciate your remarks and will share them with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

4/10 很差

Linda

2024 年 2 月入住 1 晚

10/10 超赞

Michael

2024 年 2 月入住 2 晚
GM 于 2024年02月19日 的回复
Dear Michael,Thank you for taking the time to share your experience at Holiday Inn with us. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

4/10 很差

Donna L.

满意:员工和服务
不满意:住宿条件和设施
People were very friendly but the room was lacking. The building is old & in need of updating
2024 年 1 月入住 1 晚
Management 于 2024年01月23日 的回复
Dear Donna L,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I am honored that you found us to be friendly. While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

4/10 很差

Jodi

不满意:清洁度、住宿条件和设施、客房舒适度
Won’t stay there again
Hotel was dirty, outlets didn’t work, phone didn’t have a cord
2024 年 1 月入住 1 晚
Management 于 2024年01月16日 的回复
Dear Jodi,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

6/10 一般

Peggy

2023 年 12 月入住 1 晚
Management 于 2024年01月10日 的回复
Dear Peggy,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

8/10 还可以

william

2023 年 12 月入住 1 晚
Management 于 2024年01月10日 的回复
Dear William,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 一般

真实旅客

满意:员工和服务,清洁度
2023 年 12 月入住 3 晚
Management 于 2024年01月3日 的回复
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

2/10 糟糕

Diane

与家人出行
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
This in a few month has gone down hill. The person at the front desk was terrible. No custome service skills at all. I requested 1st floor i got third. I am a stroke victim and my husband is a disable vet. They do not accomodate for customers at all.
2023 年 12 月入住 1 晚
Management 于 2023年12月29日 的回复
Dear Diane,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

6/10 一般

Charles

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Management 于 2023年12月22日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

10/10 超赞

Terry,Fishers

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was fine-quiet, good breakfast clean
2023 年 11 月入住 3 晚
GM 于 2023年11月14日 的回复
Dear Terry,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I am honored that you were pleased with our cleanliness and breakfast. I will share these comments with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 一般

Charles

2023 年 10 月入住 2 晚
Management 于 2023年11月20日 的回复
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

2/10 糟糕

vuzsniperwolf

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
Bed was horrible an the room reminded me of a motel 6 i expected better for it to be a holiday inn
2023 年 10 月入住 1 晚
Management 于 2023年10月30日 的回复
Dear Vuzsniperwolf,We value the time you took to let us know about your most recent experience with us. It is a privilege to receive feedback that lets us know where we can make improvements. I apologize that your experience with us did not meet your expectations. I will share your review of us with the team so that it can be used as coaching and encouragement. Thank you again for sharing your experience. Wishing you safe travels, we hope to serve you in the future.

10/10 超赞

Nancy

2023 年 10 月入住 1 晚
GM 于 2023年11月16日 的回复
Dear Nancy,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As a relatively new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Melissa

与配偶出行
We did have to wait until after 3pm to check in. Check in was at three and we set in the lobby for just a while after. Staff was friendly and helpful. Breakfast was A Room was great.
2023 年 10 月入住 1 晚
Management 于 2023年10月23日 的回复
Dear Melissa, Thank you for taking the time to tell us of your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your remarks regarding check-in, breakfast, our rooms and staff with the team as we aim to improve.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 还可以

Jacqueline

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The breakfast was very nice! Staff are friendly & professional.
2023 年 10 月入住 1 晚
GM 于 2023年10月23日 的回复
Dear Jacqueline,Thank you for taking the time to share your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your comments regarding our breakfast and friendly & professional staff with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for telling us about your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Sonya A

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was good, beds were soooo comfy! Bathroom dates but did it’s purpose. Location was perfect with stores and restaurants very close by. Would stay here again. Staff was super friendly and helpful!
2023 年 9 月入住 2 晚
GM 于 2023年10月12日 的回复
Dear Sonya A,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I appreciate your remarks regarding your room, our beds, location and staff and will share them with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 一般

Prince

2023 年 10 月入住 4 晚
Management 于 2023年10月27日 的回复
Dear Prince,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

6/10 一般

Vonda

2023 年 10 月入住 1 晚
Management 于 2023年10月25日 的回复
Dear Vonda,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

2/10 糟糕

Esther

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awful hotel
There was no hand soap in the entire hotel. The elevator was broken, room keys had to be reprogrammed 3 times, carpet was filthy, pool was drained and air conditioner goes off from 12am- 8am! Just an overall terrible hotel. Needs maintenance and updating
2023 年 9 月入住 2 晚
Management 于 2023年09月26日 的回复
Dear Esther,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

4/10 很差

Amanda

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
Not worth the money
The room had a musty smell, the carpet was wet, the bathroom had old crinkled wallpaper. The front desk gave us a room across the hall, but didnt seem surprised or concerned about issues. The beds were hard. The bathtub faucet didnt work - water in shower was very hit or scalding- no in between. Dont plan on returning ever. The only thing good was breakfast- pretty decent food for a crappy hotel!
2023 年 9 月入住 2 晚
Management 于 2023年09月18日 的回复
Dear Amanda,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

4/10 很差

Christy

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,服务设施
The light turned off in the bathroom twice while going to the bathroom. The hot water never got Hot just a acceptable warm. With some kind of stain/ gunk in the tub. The bedside lamp was connected to the main light so in order to be able to use the lamp we had to have the door/hall light on all night. The back entrance wouldn't let us use a card to enter so we had to walk around the building. The pool was closed and under maintenance but no maintenance being done.The romote to the tv didn't turn on the tv.I tried to cancel my 3rd night stay the night before i came and was told i would be charged for it anyway so wasn't able to cancel. The one good thing was they allowed us to check in an hour early and the lady at the front desk was very kind.
2023 年 9 月入住 3 晚
Management 于 2023年09月18日 的回复
Dear Christy,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.I apologize that your experience with us did not meet your expectations. Additionally, I regret that this is that first I am being made aware of your experience and it is under review.

10/10 超赞

Manny

2023 年 9 月入住 2 晚
GM 于 2023年10月9日 的回复
Dear Manny,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Patty

2023 年 9 月入住 3 晚
GM 于 2023年10月5日 的回复
Dear Patty,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Robert

Convenient to the interstate
2023 年 9 月入住 3 晚
GM 于 2023年09月11日 的回复
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 还可以

James

满意:员工和服务,清洁度
不满意:住宿条件和设施
Tired
2023 年 9 月入住 1 晚
Management 于 2023年09月11日 的回复
Dear James,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Diane

满意:清洁度、员工和服务、住宿条件和设施
Nice and clean
2023 年 8 月入住 1 晚
GM 于 2023年09月1日 的回复
Dear Diane,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I appreciate your remarks and will share them with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Regina

2023 年 8 月入住 2 晚
GM 于 2023年09月14日 的回复
Dear Regina,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 还可以

Louis

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bed was very comfortable specially when you get to your room after a long day, the breakfast was very reasonable with great services
2023 年 8 月入住 3 晚
Management 于 2023年08月21日 的回复
Dear Louis,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 糟糕

Dan

2023 年 8 月入住 4 晚
Management 于 2023年08月30日 的回复
Dear Dan,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

8/10 还可以

rick

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
GM 于 2023年08月4日 的回复
Dear Rick,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 糟糕

Katie

2023 年 7 月入住 1 晚
Management 于 2023年08月21日 的回复
Dear Katie,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

6/10 一般

Fred

满意:客房舒适度,员工和服务
不满意:清洁度
2023 年 7 月入住 1 晚
Management 于 2023年08月4日 的回复
Dear Fred,Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

4/10 很差

JS

与家人出行
不满意:住宿条件和设施
Pool was out of service. They should have this stated before room is booked! I specifically picked this hotel for the pool. We had to spend extra money to go to a public aquatic center for something to do.
2023 年 6 月入住 2 晚
Management 于 2023年07月24日 的回复
Dear JS,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. Since Spring, we have requested that the pool not be listed online as it is under repair. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

6/10 一般

Suzanne

满意:员工和服务,清洁度
I was surprised to see that my room had no bedspread and the bath had no shower curtain. When I went to breakfast I noticed the pool had no water.
2023 年 7 月入住 1 晚
Management 于 2023年07月24日 的回复
Dear Suzanne,Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

4/10 很差

Oyun

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
Only credit i can give is the complimentary breakfast. We stayed 2 nights during our family trip. Kids were expected to use swimming pool but pool did not open. Staffs were not friendly and not helpful.
2023 年 7 月入住 2 晚
Management 于 2023年07月17日 的回复
Thank you for taking the time to tell us about your experience. It is always a privilege to receive feedback.While we have several renovations scheduled, I apologize that your experience with us did not meet your expectations. As the new manager here, I will share your comments with my team as we aim to improve.Thank you again for sharing your experience. Wishing you safe travels, we hope to better serve you in the future.

10/10 超赞

Jeffery

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
GM 于 2023年07月11日 的回复
Dear Jeffery,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Shelley

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
GM 于 2023年07月10日 的回复
Dear Shelley,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a pleasure to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

6/10 一般

Charles

满意:清洁度
2023 年 6 月入住 1 晚
Management 于 2023年07月3日 的回复
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn. It is always a privilege to receive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

10/10 超赞

Priscella

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Overall the property can use upgrades furniture and the pool was under repair. However the staff was WONDERFUL! Buffet was WONDERFUL! So 5stars for GREAT FOOD AND GREAT STAFF!!!
2023 年 6 月入住 3 晚
GM 于 2023年06月26日 的回复
Dear Priscella,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always a privilege to receive positive feedback.Thank you for choosing us. The pool is definitely at the top of my list. I am honored by your words. I will share your comments regarding our breakfast and staff with the team. As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

2/10 糟糕

Brandon

2023 年 6 月入住 1 晚
Management 于 2023年07月17日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express.Any additional feedback would be appreciated.

10/10 超赞

William B. West,

满意:住宿条件和设施,清洁度
Staff was exceptionally helpful.
2023 年 6 月入住 2 晚
GM 于 2023年06月26日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always an honor to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.

8/10 还可以

John

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Management 于 2023年06月12日 的回复
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn Express - Murfreesboro Central. It is always a privilege to receive positive feedback.Thank you for choosing us. I will share your review of us with the team.As the new manager here, my hope is that something is said or done that would encourage you to visit again. Thank you again for sharing your experience. Wishing you safe travels, we look forward to serving you in the future.