外观

关于纳什维尔东南/莫非斯堡 Residence Inn 酒店的点评

3 out of 5
纳什维尔东南/莫非斯堡 Residence Inn 酒店
1409 Conference Center Blvd, Murfreesboro, TN

点评

9.0

非常棒

10 分 - 超赞。206 条好评,共有 291 条点评" "
8 分 - 还可以。49 条好评,共有 291 条点评" "
6 分 - 一般。17 条好评,共有 291 条点评" "
4 分 - 很差。13 条好评,共有 291 条点评" "
2 分 - 糟糕。6 条好评,共有 291 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Eva

2024 年 4 月入住 1 晚

10/10 超赞

Jennifer

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was clean and the area around it was new and clean with a lot of dining and shopping options. The bed was amazing! I will definitely stay here again!!
2024 年 4 月入住 2 晚

10/10 超赞

Kevin,Palatine

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean property
2024 年 3 月入住 1 晚

10/10 超赞

Laura

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Convenient location; nice staff; good breakfast and lobby area; the property is renovating, so many of the hotel’s parking spots were blocked by equipment.
2024 年 3 月入住 2 晚

10/10 超赞

mary

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Marissa

满意:清洁度
2023 年 12 月入住 1 晚

10/10 超赞

DALE

2023 年 12 月入住 1 晚

10/10 超赞

phillip

2023 年 9 月入住 2 晚

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked/loved the suite style room, so that we were able to have sleeping area away from TV/couch area, plus the stocked kitchen supplies were handy. Also, grrat breakfast, well stocked start to finish with attendant that saw to guests needs. Overall, extremely hospitable staff and clean and accommodating common areas.
2023 年 7 月入住 2 晚

10/10 超赞

Josh

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Great location for the Nashville Super Speedway. Very modern, safe location that is close to shopping and restaurants. The hotel was very clean, easy to navigate with a friendly and helpful staff. I don’t have any complaints.
2023 年 7 月入住 3 晚

10/10 超赞

Kiwanda

与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The staff were so sweet, helpful and professional. Gits was an awesome stay. The cleanliness was on point in and out of the rooms!!! I would stay here again!
2023 年 7 月入住 4 晚

2/10 糟糕

Traci

2023 年 6 月入住 1 晚

8/10 还可以

Aleesha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
A lot around this hotel. You can walk to any food you want
2023 年 5 月入住 1 晚

10/10 超赞

Gregory

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚

10/10 超赞

Richard

2023 年 6 月入住 3 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I'd stay again
The stay was good and I'd stay again. The hotel is in good shape, the room was clean and the bed was comfortable. The breafkast is your average hotel breakfast. The gal who checked me in was super nice, I apologize but I forgot her name.
2023 年 6 月入住 1 晚

8/10 还可以

Katrina,Clarksville

2023 年 5 月入住 1 晚

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very nice hotel. Breakfast was great. Disappointed the pool wasn’t open and don’t remember reading anywhere it wouldn’t open until such-and-such date.
2023 年 5 月入住 1 晚

10/10 超赞

Melissa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚

2/10 糟糕

ELISA,Sandy

与家人出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have picture for condition the room is to bad it’s so expensive for the service
2023 年 4 月入住 1 晚

8/10 还可以

Kathryn

2023 年 4 月入住 1 晚

10/10 超赞

Jennifer

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family trip with a little work from hotel
The facilities are very comfortable. It is extremely clean. The breakfast is wonderful (coffee etc breakfast sandwiches, eggs and meat, oatmeal and toppings, make your own waffles , fruit , cereal , yogurt etc ... an actual breakfast not just pastries ) Perfect for my combo family visit and work trip. The lobby is actually welcoming for use. The patio /pool /outside areas were not fully open yet as it's early in the season but they have wonderful outdoor facilities. A great pool, lots of outdoor seating groups, grill available for use , fire pit etc. All staff I encountered were extremely helpful. My only concern is specific to my work, I needed a secure Internet connection and it was not offered . The wifi is free and works well but is open. I will absolutely stay here again. It is a perfect location with dining and shopping nearby (can walk some places even) and conveniently located near I24.
2023 年 3 月入住 7 晚

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

10/10 超赞

Deann

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Appreciated the welcoming staff! Lovely hotel with great amenities! Roomy suites and large fridge. Comfy pillows and bed. Best breakfast ever! Beautiful heartwarming staff! Made you feel at home feeling ☺️
2023 年 3 月入住 1 晚

10/10 超赞

Jason

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

8/10 还可以

Torrey

2023 年 3 月入住 2 晚

10/10 超赞

Sunny

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is located in an area conveniently located around many restaurants and stores. Front desk people were very nice and it was quick. Room was clean, hotel was clean. Breakfast the next morning in the lobby was delicious. It’s some of the best breakfast that I’ve had at a hotel. Will stay again!!! It is about 25-30 minutes from Nashville but that doesn’t matter to me.
2023 年 2 月入住 1 晚

10/10 超赞

Nisha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Great stay. Very clean, and bed was very comfortable.
2022 年 12 月入住 1 晚

4/10 很差

Dennis

2022 年 9 月入住 13 晚
David S. GM 于 2022年11月7日 的回复
Dear Guest, Thank you for taking the time and rating your experience while staying with us. With your rating I can see your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 超赞

Luwana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was short but the staff, room and breakfast were all excellent!
2022 年 8 月入住 1 晚
David S. GM 于 2022年08月9日 的回复
Thank you for taking the time and letting us know how your stay was. I am very pleased to see that it was an excellent stay for you. We look forward to seeing you in the future and until then safe travels.

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is well maintained and has a very friendly staff. The breakfast in the mornings were great and the breakfast staff extremely friendly. It was fairly pricey to stay here however the room was great.
2022 年 4 月入住 6 晚
David S. GM 于 2022年07月30日 的回复
Thank you so much for taking the time and sharing these wonderful words and your experience with us. Please come back and see us again, until then safe travels.

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
whitesoxgirl
Great location, close to interstate, restaurants & major retail stores.
2022 年 7 月入住 2 晚
David S. GM 于 2022年07月30日 的回复
Thank you for taking the time and submitting a review. It always means so much to us when individuals such as yourself take the time to review us and I look forward to sharing this with my staff. Please take care out there and come see us again.

10/10 超赞

CHRISTY

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service.
2022 年 7 月入住 3 晚
David S. GM 于 2022年07月30日 的回复
Thank you so much for the comment and review. Service is our number one goal and I am thrilled to see we provided excellent service for you and your stay. Safe travels and please come see us again.

4/10 很差

Brent

2022 年 6 月入住 1 晚

4/10 很差

Jakaiya

满意:住宿条件和设施,服务设施
2022 年 4 月入住 1 晚

10/10 超赞

Marina

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 4 月入住 1 晚

10/10 超赞

Chelsey

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 3 月入住 1 晚

10/10 超赞

Teresa

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and convenience location. Nothing I did not like. Nice place to stay.
2022 年 3 月入住 1 晚
David S. GM 于 2022年03月14日 的回复
Dear Teresa, It is always encouraging to hear positive feedback. Your feedback has been shared with my team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 还可以

Hasan

满意:员工和服务,清洁度
2022 年 2 月入住 1 晚
David S. GM 于 2022年03月14日 的回复
Thank you for taking the time and rating us. We hope that when your travels bring you back to this area we can invite you back as our guest again.

10/10 超赞

Gloria

2022 年 2 月入住 1 晚
David S. GM 于 2022年02月24日 的回复
Thank you for taking the time and reviewing us, we are truly grateful for the high ranking. We wish you safe travels and look forward to having you as a guest in the future.

8/10 还可以

Dale

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great however the rooms need a lot of updating. The lights beside the beds were falling apart, the shower had no water pressure, and the flooring was super old fashioned and pretty dirty. We were told at check in that our stay would not be including any housekeeping, which I thought to be an odd thing to say up front. The rest of the hotel was beautifully updated so maybe the rooms will be next. The breakfast was complimentary and pretty consistent with the normal hotel breakfasts. The woman putting the food out was very helpful and friendly. Overall it was a little overpriced but my husband and I had a nice little getaway!
2022 年 2 月入住 2 晚
David S. GM 于 2022年02月14日 的回复
Thank you for taking the time and reviewing us. I will insure to pass on the high remarks about our staff as I know they will appreciate the mention. We are always trying to better ourselves so thank you for the mention in areas we can attend better to. We are so glad you had a nice getaway and I hope we can be that option for you again in the future.

6/10 一般

Serra

满意:员工和服务
不满意:清洁度
Great service and food, but not so clean room
I stayed at the hotel for one night to get away from the guests at my house. The employees at the hotel were all very friendly and helpful, the breakfast was delicious, my only problem is the room was not very clean. The air vent was VERY dusty, the comforter had a yellow stain on it, one of the towels had a brown stain on it, the mirror in the room had smudges on it, the shower didn’t seem too clean, etc. that was my only problem with them the stay. Also some of the locks on the doors through the hotel didn’t work for my key card. I had to knock on a couple different doors to get let back in the hotel if it using the main front door. But again, the employees were very nice and the food was good!
2021 年 12 月入住 1 晚
David S. GM 于 2022年01月12日 的回复
Dear Serra, I appreciate your email back to me and we look forward to having you as our guest again. Have a wonderful day.

8/10 还可以

William

满意:员工和服务
不满意:住宿条件和设施
We stayed in room 215. The room is starting to get rundown. Hot breakfast is the same everyday, scrambled eggs and sausage. If you want Waffles they have to be dug out of the maker because they are stuck.
2021 年 12 月入住 1 晚
David S. GM 于 2022年01月3日 的回复
Thank you for taking the time and reviewing us. We are introducing a new breakfast program shortly, with that said we have new waffles on the way! Thank you again for your time and safe travels.

2/10 糟糕

真实旅客

不满意:清洁度、住宿条件和设施、客房舒适度
It was not a good experience at all.. didn't really get any sleep or able to enjoy the stay at all.
2021 年 12 月入住 1 晚
David S. GM 于 2021年12月25日 的回复
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

6/10 一般

Jonathan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff and facility were very nice no complaints there. My only issue was the bedding. The king sized mattress was hard as a rock and the pillows flatten down to nothing. I wound up seeping on the couch in the room as it was more comfortable than the bed.
2021 年 10 月入住 2 晚
David S. GM 于 2021年10月26日 的回复
Thank you for taking the time and giving us your feed back. It is always wonderful to see the positives as well as the things that can be looked at and adjusted on our end. I do apologies that our bedding is not the right fit for you as we all need a good nights sleep. Again thank you for your time and we wish you safe travels.

10/10 超赞

Felicia

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will look for Residence Inn's in other locations.
Very clean and very helpful staff. Loved the evening socials at night. The weather was messy so we didn't have to go out on those nights.
2021 年 10 月入住 5 晚
David S. GM 于 2021年10月12日 的回复
I am grateful to see that you enjoyed your stay with us and thank you for taking the time to share your experience with others. Please have safe travels and we look forward to having you as our guest in the future.

10/10 超赞

Cameron

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 8 月入住 1 晚

6/10 一般

Laurie

与家人出行
满意:员工和服务,清洁度
2021 年 8 月入住 1 晚
David S. GM 于 2021年10月5日 的回复
We are sorry to see that we missed the mark with your stay. We always want to put our best foot forward and my apologies we did not accomplish that on your stay.

10/10 超赞

LaQuinta

2021 年 7 月入住 2 晚

10/10 超赞

Rashad

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 7 月入住 1 晚