This is more of a hostel situation, where you are very much on your own because the staff is never around
Ben
2025 年 6 月入住 2 晚
10/10 超赞
SIMONE
与家人出行
2025 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente, mas sem cama para crianças.
Excelente. Hotel novo, confortável, ótimo café da manhã. Mas, fiz a reserva para um casal e uma jovem e não tinha cama para a minha filha. Também não conseguiram toalhas para ela.
SIMONE
2025 年 1 月入住 1 晚
10/10 超赞
真实旅客
团体旅客
2025 年 1 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place! So very clean and comfortable. Great decor. Breakfast was good. Great concept of having breakfast in the fridge ready for us. Also, being able to cook our own eggs, Brilliant! The only thing is it is not in town and is a bit out of the way. If you have a car it should be no problem because they have a parking area.
真实旅客
2024 年 12 月入住 2 晚
10/10 超赞
Chris
与家人出行
2024 年 12 月 30 日
满意:客房舒适度,住宿条件和设施
Very nice and helpful staff, easy checkin, rooms nice, great rain shower, the breakfast was top notch
Chris
2024 年 12 月入住 1 晚
6/10 一般
Megan
2024 年 12 月 6 日
满意:清洁度
Megan
2024 年 12 月入住 1 晚
10/10 超赞
Yen,Mechanicsville
与家人出行
2024 年 10 月 28 日
满意:服务设施
Super nice and friendly staff. Breakfast is very good and sufficient. We took the gravel road to the property but it’s only 2 km . Very quiet and small . Highly recommended.
Yen
2024 年 10 月入住 1 晚
8/10 还可以
真实旅客
2024 年 8 月 23 日
满意:客房舒适度,员工和服务
真实旅客
2024 年 8 月入住 4 晚
10/10 超赞
Jose
2024 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito
Jose
2024 年 4 月入住 1 晚
10/10 超赞
Ricardo
与配偶出行
2024 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy acogedora
Ricardo
2024 年 3 月入住 1 晚
10/10 超赞
Lissette
2024 年 3 月 29 日
Lissette
2024 年 3 月入住 1 晚
10/10 超赞
Cole
2024 年 3 月 28 日
Cole
2024 年 3 月入住 4 晚
10/10 超赞
Bohdonna
与配偶出行
2024 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommend
Bohdonna
2024 年 2 月入住 1 晚
8/10 还可以
Taina
与家人出行
2024 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Viagem em família
A proposta é realmente muito boa, porém o café da manhã é muito limitado, os frios não servem duas pessoas, além do que é necessário você mesmo dar conta da louça, no frio intenso. A temperatura na cabana é bem instável, e o aquecedor não deu conta. Além disso, o local para refeições não tem aquecimento. Fomos super bem atendidos pelo WhatsApp e a vista do lugar é maravilhosa.
Taina
2024 年 3 月入住 2 晚
8/10 还可以
Maria
与家人出行
2024 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place is very clean and beautiful. Bathrooms are modern and again super clean, they have towel warmers. There is a dining and living room area with bath also. They have table games that we enjoyed, coffee, hot water, cold water. Breakfast is excellent.
Maria
2024 年 2 月入住 1 晚
10/10 超赞
JUAN RICARDO
与家人出行
2024 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente estadia
Muy bien el hotel
La internet no funcionaba el primer dia, pero lo solucionaron de inmediato
Un poco retirado del centro, pero hay buen transporte
JUAN RICARDO
2024 年 2 月入住 4 晚
4/10 很差
Michael
与家人出行
2024 年 1 月 8 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
The cabins/rooms are nice & modern. Everything else about the experience was not positive. The site does not have anyone working there the majority of the time, so you are on your own to check in & stay there. That is normally not an issue, but the staff does not communicate or follow-up with information that is vital. I called to set up a late check in and had to follow up with 2 additional calls. On the 3rd call I was told they would send the information on the What App, which I advised I did not have. I requested text as the form of communication. He agreed and we texted from that point on. He never sent the lock code or our cabin number because he was not in the office. He said he would send the next morning. I texted the next morning to remind him to send the information. I did not receive any information because he failed to communicate with the other person these instructions. I had to make other arrangements for the nights stay. I finally received the information the 2nd day when I called (again). It was then explained that the information was sent, but it was not communicated to the other person that it needed to be texted. We finally got into the room. The breakfast the next morning was ok. There are a lot of places to stay in Punta Arenas that are much better than AKA and that have a desire to meet the minimum customer service requirements. This is not an isolated experience. There were 3 other guests that had similar issues/problems.
Michael
2024 年 1 月入住 2 晚
10/10 超赞
Jacquelyn
2023 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
AKA Patagonia is a great choice for those looking for a more secluded, premium hotel experience in Puerto Natales but without the high prices of other similar hotels. The cabins are a bit small but were well appointment, and the bed was incredibly comfortable. It was easy for Uber drivers to pick us up and drop us off (a convenient location for going to town for dinner or going to the park for the day). We didn't have a car but parking looked easy as well. We enjoyed hanging out in the lobby area where they have a kitchen you can use to cook food and the breakfast each morning was a lovely touch. Also the wifi was strong. 10/10 would stay here again!
Jacquelyn
2023 年 12 月入住 1 晚
10/10 超赞
Yiwei
2023 年 12 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very cute hotel! Very friendly staff. Great scenery as well.
Yiwei
2023 年 12 月入住 1 晚
10/10 超赞
Jorge
2023 年 12 月 8 日
Jorge
2023 年 12 月入住 2 晚
10/10 超赞
Addiel
与家人及幼儿出行, 与家人出行
2023 年 12 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lugar tranquilo y el personar muy agradable . Lugar 💯 recomendado
Addiel
10/10 超赞
Erica
2023 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely little boutique property just outside the town. Extremely easy to get to and from to allow for a perfect balance of R&R and access to town.
Beds are extremely comfortable and the hostess is so extremely kind and welcoming.
Erica
2023 年 11 月入住 2 晚
10/10 超赞
Jacek
2023 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Jacek
2023 年 11 月入住 1 晚
4/10 很差
YU TAI
与配偶出行
2023 年 4 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
While the hostess and the design vibe of the hotel were amazing, the rooms are a bit old - with falling blinds and moldy spots in corners. The superior room’s hot tub is also a very awkward feature as it is placed outside of the room, and the night of our stay the wind was freezing and strong.
Other than that the superior room is exactly the same as the regular.