6/10 一般
Alicia
与家人出行
2024年04月21日
满意:清洁度、员工和服务、住宿条件和设施
Hotel and room were clean, great breakfast as usual for BW. My only 2 complaints were:
The beds were so hard and uncomfortable.
The pool was closed. I booked this hotel because it had a pool, my whole family was looking forward to spending time hanging out by the pool all weekend. We check in, change into our bathing suits, only for it to be closed the whole time we’re there. I contacted Expedia, who was extremely helpful trying to cancel my stay, but BW would only cancel my Saturday reservation, not Friday. I’ll definitely think twice before staying with any BW again.
Alicia
2024 年 4 月入住 2 晚