“Check-in was fine. We stayed in a spa room which was clean and a bit basic, and looked like it had been updated recently. The spa was great, and included two showerheads. The downside: towels although obviously washed were a bit thin and still had yellow marks on them from previous users; might be time to retire them! Spa awkward to get in and out of: maybe a step would be good? And the lighting was blindingly bright! Only two switches, and both lit up the bed area like a christmas tree. Maybe a……