Naturalis Biodiversity Center

The room was clean but oddly shaped and impractical and the lighting was too bright

The best part of this hotel is the staff – every person at the front desk was very kind and friendly, and greeted us with a smile. Thank you so much, as this is worth a lot for a foreign traveler!! The lobby area is decent. But the hotel room itself was just OK. The carpet through the hallways of the hotel, as well as in our room, were dingy and stained. And the room itself was not all that well maintained with large chips in the wall, chipped furniture, etc. And the area in the lobby with free coffee and candy, always had flies. Our room was otherwise clean with comfortable beds. Positives are that the hotel is a short 5 min walk from the central train station and the main tourist road. The hotel is also located in the red light district, which is dingier and dirtier than other parts of the city; but at least it’s at the edge of the red light direct, so within one block you can escape to a more attractive area. So for the €400/night after all the taxes and fees, I had hoped the hotel would be nicer. But overall, it was fine. Truly, the staff made up for a lot.

Check in was fast, very nice staff. The room was in okay condition. Visible stains in carpet. Carpet was so dirty it had a grimey feeling when walking on it. Bed was mediocre comfort. The fridge did not work - i specifically put notes in my reservation that i needed a fridge for medicine. Fantastic location just minutes from Centraal Station. Overall, was decent budget friendly hotel with a great central location in the city center.