The rooms smell awful. The staff (especially the older restaurant staff) is rude and waits for tips without earning it. The receptionists were nice though! This five star hotel does NOT provide laundry services. They said it’s because they are really busy but the hotel was empty so that doesn’t add up. The housekeepers were always visible. Wanting to enter the room while I was there. I’m sorry but at a five star hotel housekeeping should happen when I’m out of the room. I shouldn’t even know the face of the housekeepers. That’s how tips are earned! Just not a five star experience. Also the long chair mattresses at the beach were incredibly dirty. The resort overall also is really bizarre and seems like is perpetually under construction. With no zoning, no urban planning.
Mara
2022 年 8 月入住 3 晚
8/10 还可以
Julian
2022年06月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice location and hotel design. Friendly staff. Overall great experience.
Julian
2022 年 6 月入住 4 晚
8/10 还可以
Jerome
团体旅客
2021年08月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jerome
2021 年 8 月入住 1 晚
10/10 超赞
Santos
2020年09月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Couples Retreat
Spectacular spa hotel with extremely comfortable rooms. An excellent spa and sauna experience with easy beach access and free parking.