Gretna Nebraska Crossing Outlets Hotels

"staff were minimal help when i had a question, zero follow up, felt like there were “long term guests” that lived there which felt intimidating when arriving back late at night. our trailer was broke into at night fortunately it was empty so nothing was stolen."

"Kitchenette was well stocked and clean. Quiet location"

"Room was clean and staff were very nice. Breakfast was just okay. Location was good for us. The elevator had some issue so we told them and it was fixed by the morning."

"Hard to get to the location. We will not stay here again."

"Front door of the property broken. Swimming pool closed down for supposed maintenance.Stains on the carpet, cigarette burns in the curtains. Water pressure was horrible in the shower. Staff refused to honor a noon check out instead of the regular checkout time of 11 AM. The extra hour would’ve cost me an additional $25. Make sure you check Google reviews and do not just rely on Expedia reviews. That was my mistake."

"We arrived late after a long day of events, only to find out that Embassy had overbooked their rooms, leaving us without 2 of our 3 rooms reserved. They did send us over to their sister hotel, for the same fee…. Which meant we went from a two room suite to a small one room stay… not quite the same thing at all for the same price! Secondly, we got a call the next morning telling us we needed to get out of our rooms, because they overbooked in that hotel, and they needed our rooms to be freed up for that night. We are usually very pleased with Embassy, but this was extremely frustrating and not at all the caliber of service we have grown to expect and receive from this chain. We have been Hilton Honors members for years, and this was incredibly disheartening."

"Quiet nice hotel"

"Clean room and a good breakfast selection "

"A dated property that has been kept up. Popcorn ceilings. Good Location if you deal with West Omaha. Easy Parking. Breakfast was cold. Front Desk Staff friendly. The closet was pegs on the wall with hangers."